20 Most Recent General Electric GE SmartWater Household Water Filtration System - GNWH38F Questions & Answers


I had the same problem. The valve is not seating properly. I first took a plastic bag and placed it over the unit so it didn't spray all over, then, pushed the button several times to try to flush it. I then shut the water supply off (or move lever to bypass) and removed the cannister that holds the filter. I activated the red button several times until it looked like it seated well. Keep as much water in the cannister(sump) as you can and still have the filter seated properly. Screw it back on, and open the water supply slowly to fill the rest of the way. Don't push the red button again, but instead open a faucet in your house for around 5 minutes to let air circulate out. If the red button still leaks, you may have to try a few times. If it leaks just a little it may stop after a day or so. Once you get the red button to stop leaking, don't push it again! Just always use the open faucet method to work the air out. There will still be some air bubbles for awhile, but will work out within a day

General Electric... | Answered on Jun 29, 2019


These replacement filters (GXRLQR) are FLAWED straight out of the factory. The problem is in the 2 little "teeth" nubs that stick up near the center circle of the filter. When the filter is twisted and inserted, these teeth push up on a tiny black spring loaded valve in the body of the filter, alowing water to pass through up and out the spigot. The flaw is that the "nubs" are too short and do not push open the spring valve far enough, reducing flow to a semi-trickle, even with a brand new filter. GE seems to think this is not a problem.

Solution=stick a $0.25 garden hose rubber washer in the top of the filter and screw it in. You may have to try a few times to get it to work and seat properly. When it works, you'll immediately get a nice super flow of water. Better than upgrading to a $200 filter system recommended by GE...

General Electric... | Answered on Feb 24, 2018


You may want to supply more information if you want an answer.

General Electric... | Answered on Nov 10, 2017


This is a statement not a question.

General Electric... | Answered on Nov 10, 2017


I solved the problem! The system's manifold (the plastic base you put the filter in) has small black conical shape button. When you tight the filter in, one of the two small triangle-shaped cams (located close to the filter's central hole) pushes the manifold's button, and this opens the water flow. The problem is that the cams are too low and do not push the button all the way in. Take a pliers and squeeze (not too much!) the cams, so they will raise a little: it will be enough to push the button to open the flow completely.

General Electric... | Answered on May 10, 2016


1) For gas: Turn off gas to heater:
http://waterheatertimer.org/images/Gas-water-heater-89-valve-2.jpg

2) For electric: Turn off circuit breaker.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html#veryhot

3) For gas: Copy following link to identify gas control valve thermostat, and troubleshoot by type of gas control.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

4) For gas: Gas control valve thermostat has probably gone bad.

5) Add comment and give clear description of water heater.

6) Call plumber.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

General Electric... | Answered on Mar 30, 2015


That is the drain for the reverse osmosis system. You have what is referred to as an AIR GAP faucet. The waste water is pushed up there before it goes to drain just as the drain for a dishwasher does. If water is coming out of the faucet the drain is most likely plugged or the line is kinked causing water to back up and overflow. Check the drain line for kinks and clean out the drain where it attaches to the stand pipe.
RJ

General Electric... | Answered on Feb 13, 2015


Parts should still be under warranty. Call the manufacture at 800-432-8373.. Have your model & serial number. A tech agent should be able to assist you.

General Electric... | Answered on Feb 02, 2015


its the mag rod in water heater-if your not using alot of hot water,and water is sitting in heater it will smell like rotten eggs-u can remove mag rod from water heater.it is in top of heater-

General Electric... | Answered on Jan 10, 2015


First try turning the knob all the way to "pilot" then turn it all the way to its hottest setting.

It sounds like the thermostat/sensor is stuck. This may jar it into working again.

Also look for any leakage or water around the burner.

You will probably have to replace the gas valve in the near future.

Also try tapping the side of the gas valve.

General Electric... | Answered on Dec 17, 2014


Getting new replacement vinyl windows will help save a lot of energy as they are energy star certified windows. This indirectly saves money. Although an initial amount is to be paid. It can be calculated as an investment. Other benefit is that they are maintenance free too.

General Electric... | Answered on Oct 29, 2014


-Make sure temperature is set to the correct degree you want.


Good Luck


mai

General Electric... | Answered on Oct 29, 2014


Pull all the filters out and re-install them. Let the faucet run for a while to purge any air from system.
RJ

General Electric... | Answered on Jul 23, 2014


YES! or else you will not get any hot water. 'Pilot is for lighting the pilot flame, once the sensor senses that the pilot is llit, it will allow full gas to flow when you turn it to 'on'.

General Electric... | Answered on Jun 18, 2014


Stand alone water heaters have temperature controls in different locations.

11_23_2012_12_50_47_pm.jpg
Most residential electric water heaters operate on 240 volts. Please, shut off power first whenever you need open or remove panels for adjustments or servicing.

"Traditional" electric water heaters have them behind removable panels - like the top and bottom gray panel on the water heaters on the right side of the photo. Both panels have adjustable controls behind them and both should be adjusted to the same setting.

Some newer electric water heaters use electronic controls. These may be accessible without removing panels and even have digital displays. Others have controls that are located on the top of the heater - behind a panel. Electronically controlled water heaters may or may not need to be powered on when making adjustments. Check your manual if in doubt.

Gas (propane & natural gas) type water heaters have the temperature control on the gas valve. There are often two controls on the valve, one for the pilot (off, light and on positions) and a second for temperature adjustment.

A tankless water heater built into your home's furnace is controlled by an "aquastat". An aquastat is a fancy term for a thermostat to control water temperature. A typical aquastat is mounted directly on or very near the furnace and looks like this:

11_23_2012_1_08_47_pm.jpg
Inside, are several temperature settings. Here's a photo of the interior of the Honeywell aquastat:


11_23_2012_1_12_16_pm.jpg
The Hi dial should never be set to a value lower than the Lo dial. "Safe" settings are Hi = 180, Lo = 160 and Diferential (above "Lo") = 10. You'll need to tweak these up a bit to make water hotter. You should read more about settings for these aquastats here. Skip down to the section titled "What Settings To Use on a Heating Boiler Aquastat Combination Control"

I hope this helps & good luck!

General Electric... | Answered on May 17, 2014


Will the water stay hot in the kitchen sink? Try to isolate the problem. If it is happening at all hot water locations, then it will be related to your water heater. If just in the shower then it is related to the mix of water ratio coming out of the shower hear. If its only the shower, then you are getting too much cold and not enough hot through the pipes. This can be very simple to fix by replacing the handle going to the shower. If this does not work then you may have a problem in the hot water pipes. After you isolate the problem, please post another question here.

General Electric... | Answered on May 01, 2014


Bad reset mechanism.

General Electric... | Answered on Jan 16, 2014


Down near the bottom is a gas valve. Adjustment should be there if it is a gas type heater.

General Electric... | Answered on Jan 16, 2014

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