Kwikset Powerbolt/Electronic Deadbolt- Polished Brass - Answered Questions & Fixed issues


Your problem is likely that the lock is programmed for the "wrong-hand"-left door versus right door installation. Here's a link to the installation instructions; pay close attention to step 8:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Kwikset... | Answered on Jul 07, 2013 | 215 views


combination was rest key in locked room do not know combination

Kwikset... | Answered on Mar 02, 2013 | 272 views


Change the batteries. If it still isn't working correctly, give Kwikset Customer Service a call: 1-800-327-LOCK (5625)
The lock has a lifetime warranty against mechanical failure but only a one year warranty against problems with the electronics; try to convince them it's a mechanical problem.
These Kwikset/Weiserlock Powerbolts have a high number of failures, according to the large percentage of problems listed on this sight.
Consider another brand such as Schlage if you choose to replace it.

Kwikset... | Answered on Apr 05, 2012 | 172 views


Why is my Powerbolt beeping?
http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Follow this link to find out how to remove the cover for your Powerbolt:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

This link:

http://s7d5.scene7.com/is/content/BDHHI/40486-02

is the "manual" for the installation of the lock. Programming instructions are found on Page 6.

I'd recommend changing the 4 alkaline AA batteries at the same time.

Good luck--and please provide feedback if this helps!

Kwikset... | Answered on Nov 10, 2011 | 338 views


Kwikset's warranty covers one year electronics defects and lifetime coverage for the mechanical movement and finish.
Here is a link to it:

http://www.kwikset.com/Customer-Support/Warranty-Information.aspx

You can contact them from there for further assistance.

Good luck!

Kwikset... | Answered on Nov 09, 2011 | 176 views


These instructions will work for you:

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Kwikset... | Answered on Nov 08, 2011 | 42 views


For assistance call
1-800-343-9652 USA
1-800-501-9471 CANADA or visit www.powerbolt.com

Kwikset... | Answered on Nov 08, 2011 | 68 views


Follow this link to find out how to remove the cover for your Powerbolt:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Kwikset... | Answered on Nov 08, 2011 | 72 views


Kwikset warranty and customer service link:

http://www.kwikset.com/Customer-Support/Warranty-Information.aspx

Kwikset... | Answered on Nov 08, 2011 | 84 views


Here is the link to the installation instructions:
http://s7d5.scene7.com/is/content/BDHHI/40486-02

I think that you may have the door jumper set in the wrong position for the way your door opens (door handing; see page 6 of the instructions).

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck!

Kwikset... | Answered on Nov 08, 2011 | 84 views


Why is my Powerbolt beeping?
http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Follow this link to find out how to remove the cover for your Powerbolt:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

This link:

http://s7d5.scene7.com/is/content/BDHHI/40486-02

is the "manual" for the installation of the lock. Programming instructions are found on Page 6.

I'd recommend changing the 4 alkaline AA batteries at the same time.
A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Kwikset... | Answered on Nov 08, 2011 | 158 views


Weiser has a one year warranty against electronic problems and a lifetime warranty for mechanical and finish problems with their locks. Contact them from this link:

http://www.weiserlock.com/en/Products/SmartSeries/Powerbolt.aspx

Good luck!

Kwikset... | Answered on Nov 06, 2011 | 156 views


Weiser has a lifetime warranty against mechanical and finish problems with their locks. Contact them from this link:

http://www.weiserlock.com/en/Products/SmartSeries/Powerbolt.aspx

Good luck!

Kwikset... | Answered on Nov 06, 2011 | 75 views


The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Kwikset... | Answered on Nov 06, 2011 | 103 views


To determine why your lock is beeping abnormally, please follow these steps:

Take out batteries and unplug powerstrip.
Let it sit for 1 minute, then put the batteries back in and wait another minute.
If it does not beep, the keypad needs to be replaced (17733-1).
If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).

Navigate to the complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

Then go to: US & International/FAQ Categories/Keyless Entry/Powerbolt 1000/Search Results/ How do I troubleshoot my Powerbolt 1000?

I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.

Good luck--and please provide feedback if this helps!

Kwikset... | Answered on Nov 06, 2011 | 219 views


The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Kwikset... | Answered on Nov 06, 2011 | 69 views


these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Kwikset... | Answered on Nov 05, 2011 | 51 views


These instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Kwikset... | Answered on Nov 05, 2011 | 91 views


The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Kwikset... | Answered on Nov 05, 2011 | 41 views


You did not mention whether yours is a new installation or a problem which has developed over time. Assuming it is a new installation, you need to remove the cover for the lock to access the jumper which sets the lock to operate as a left-hinged or right hinged door and move it to the other position. This is explained more fully in the installation instructions' page 6, which can be found here:

http://s7d5.scene7.com/is/content/BDHHI/40486-02

If you cannot view the file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Kwikset... | Answered on Aug 05, 2012 | 118 views

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