20 Most Recent Kwikset 909 909-15 Satin Nickel Smart Code SmartCode Signature Series Touch Questions & Answers


If this is a battery operated lock then the backlight doesn't stay on (otherwise it will wear the batteries out). To make the keys light up when you want to enter your code you have to push the lock button on the keypad first. If the keypad light has never come on then open the door and manually lock the interior lock then press the keypad lock button then the above instructions will work. This is the solution I got from Kwikset customer support and it worked for me. Hope this helps you.

Kwikset 909 ... | Answered on Jul 23, 2019


Called "handing" the lock (left-hand or right hand door hinges):
Remove the battery pack. Keep the door open.Hold down the "Lock" button on the exterior keypad and at the same time, insert the battery pack into the interior assembly. Keep holding down the lock button until you hear two beeps, which will take approximately 30 seconds. During that time, the Smartcode mechanism will automatically drive in and out several times to determine proper handing.Done!

There is an excellent installation & programming video where you can watch how to do this, and it also explains the features of the internal slide switches.

http://www.kwikset.com/Videos/Vitro/smartcode.aspx

Good luck!

Kwikset 909 ... | Answered on Oct 10, 2018


Mine did that when the deadbolt was not fully extending. Sprayed some WD40 where the deadbolt extends and locked/unlocked repeatedly to work it in. Tried again and no issue. Good luck!

Kwikset 909 ... | Answered on Jul 20, 2017


reverse the battery.

Kwikset 909 ... | Answered on May 04, 2017

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