Trilogy Alarm Lock T2 TRILOGY® Digital Locks DL2700 - Answered Questions & Fixed issues


It sounds like you somehow activated the hold open feature of this lock. After following the advice already suggested did the lock reset itself and go back to the function you expected?

Trilogy Alarm... | Answered on Dec 31, 2017 | 460 views


make the contractor replace the lock . even if he has to buy a new door to do it .

Trilogy Alarm... | Answered on Mar 21, 2016 | 292 views


on the keypad press the following...
(old master code) wait for green light
press and hold AL key until multiple beeps are heard. this puts you into program mode.
TO ENTER NEW MASTER CODE press the following keys:

  • AL 1 AL (new code) AL (confirm new code) then press the star key
  • to EXIT program mode hold down any key for 3 seconds
  • test new master code

Trilogy Alarm... | Answered on Sep 28, 2015 | 538 views


manufacture date . warranty does not start untill sold to customer .

Trilogy Alarm... | Answered on Sep 28, 2015 | 300 views


Replace the batteries.

Trilogy Alarm... | Answered on Aug 16, 2012 | 301 views


Link to the installation instructions for the DL2700:

http://www.alarmlock.com/images/pdf/DL2700_WI835_INST.pdf

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/


Here is the website for Alarm Lock, the manufacturer :

http://www.alarmlock.com/

From here you will find technical documents and a link to customer service for further assistance.
Good luck!

Trilogy Alarm... | Answered on Feb 22, 2012 | 757 views


Steve-
I have reviewed the on-line installation information for the DL2700 and I do not see your particular scenario listed (red LED staying on). Here is the website link:
www.alarmlock.com/
I therefore suggest that you call Alarm Lock (the manufacturer) directly with your problem for their assistance. The number is 1-800-252-5625. They are located in New York, so you will probably want to call during East-coast business hours. Be sure and have any model number and purchase date info on hand when you call.

Good luck!

Trilogy Alarm... | Answered on Dec 14, 2011 | 232 views


You will find installation and instruction manuals on this web page:

http://www.alarmlock.com/tech_library_instruction_manuals.asp

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Trilogy Alarm... | Answered on Nov 15, 2011 | 288 views


Here is the website for Alarm Lock, the manufacturer :

http://www.alarmlock.com/

From here you will find technical documents and a link to customer service for further assistance.
Good luck!

Trilogy Alarm... | Answered on Nov 08, 2011 | 82 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

First find out if you are dealing with a D2700 or the newer enhanced version. Press any 2 buttons and *,if you get a green LED and 6 beeps it is the new version.

Then please contact them for technical assistance.

Good luck!

Trilogy Alarm... | Answered on Nov 08, 2011 | 219 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

First find out if you are dealing with a D2700 or the newer enhanced version. Press any 2 buttons and *,if you get a green LED and 6 beeps it is the new version.

Then contact them for the technical assistance that you need.


Good luck!

Trilogy Alarm... | Answered on Nov 08, 2011 | 73 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

Trilogy Alarm... | Answered on Nov 08, 2011 | 187 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

First find out if you are dealing with a D2700 or the newer enhanced version. Press any 2 buttons and *,if you get a green LED and 6 beeps it is the new version. Then please contact them for technical service.

Good luck!

Trilogy Alarm... | Answered on Nov 08, 2011 | 121 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

First find out if you are dealing with a D2700 or the newer enhanced version. Press any 2 buttons and *,if you get a green LED and 6 beeps it is the new version

Contact them for more information.

Good luck!

Trilogy Alarm... | Answered on Nov 08, 2011 | 153 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

Contact them for technical support for your lock.

Trilogy Alarm... | Answered on Nov 08, 2011 | 63 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

First find out if you are dealing with a D2700 or the newer enhanced version. Press any 2 buttons and *,if you get a green LED and 6 beeps it is the new version.

You will also find contact information on theirs site for further technical assistance.

Good luck!

Trilogy Alarm... | Answered on Nov 08, 2011 | 430 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

Trilogy Alarm... | Answered on Nov 05, 2011 | 446 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

Contact them directly for assistance. Good luck!

Trilogy Alarm... | Answered on Nov 05, 2011 | 56 views


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

I urge you to contact them directly for technical assistance.

Trilogy Alarm... | Answered on Nov 05, 2011 | 274 views

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