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Connection to update server failed, error code 12152 for Bookkeeper updates
A lot of people seem to have had major problems trying to upgrade for this software. Some have spent many hours waiting on the phone, and decided to move to different software.
"Dog Lover" offers this guidance:
If you are updating your software follow carefully (1) first back up your database and email to yourself (2) wipe bookkeeper completely off your computer (3) download the newer software and install the tax tables (4) finish updating (because it downloads to a newer software version within 2011) the program. When everything is updated, (5) save your database to your desktop (6) open bookkeeper and restore your database. Then make another update with the upgraded database.
Lets hope it is still true for 2013/14
on Oct 03, 2018
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