20 Most Recent Mitel 5224 IP Phone Questions & Answers


you have to call reroute the phone to voicemail

Mitel 5224 IP... | Answered on Jul 18, 2019


You should have received a power supply with the phone. If it is new, and will not turn on at all, there is a good chance it is not plugged in correctly. You should have two Ethernet cables plugged into the rear of the phone. One for Data, and another for power.

Once on, it will still have to be set up by your IP Service provider.

Mitel 5224 IP... | Answered on Mar 20, 2014


Contact your System Administrator or System Vendor. That is the only way to reset a password on the system.

Mitel 5224 IP... | Answered on Dec 10, 2013


Need to get access to the phone system to change the time

Mitel 5224 IP... | Answered on Oct 25, 2013


This is a IP device only phone or it is programmed with the wrong set type

Mitel 5224 IP... | Answered on Oct 25, 2013


Need to program it in the phone system

Mitel 5224 IP... | Answered on Oct 25, 2013


Need to login to the phone systems and reset it

Mitel 5224 IP... | Answered on Oct 25, 2013


Set type is wrong or the phone is a IP device only

Mitel 5224 IP... | Answered on Oct 25, 2013


You can download the TNA analyzer to test ports. Or your router is not giving dhcp to the phone. You can try to statically assign an IP address to. The phone.

Mitel 5224 IP... | Answered on Oct 25, 2013


Hi eduardoky,

Interesting question. Thats what today call centers are doing with predictive dialer solution.

But if you dont want to go that much advanced, you can opt for CRM connectors. In general they are called CTI. Computer telephony integration.
For Mitel IP Phone, I dont know what PBX you are using.
Refer : http://www.mitel.com/resources/ap_51009460RA-EN.pdf
The following are general steps.
1. Create CTI account in your PBX.
2. Download a CTI client.
3. Connect CTI client with your PBX and map with your extension.
4. Whenever you get a call a page will open. Opening a link when no answer is depends on CTI client.

With CTI API any one can write CTI apps.

HTH
-Karthik

Mitel 5224 IP... | Answered on Oct 20, 2012

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