20 Most Recent KitchenAid 5-speed Blender With Glass Blender Jar Ksb565er Questions & Answers


I bet you're cross about that. It's a shame you have not bothered to tell us what is cross threaded.

KitchenAid... | Answered on Aug 01, 2014


It will either be the rubber gasket (it goes between the glass jar and the blade assy) or it could be a worn bearing/bush around the chopping blade shaft. Replace either the gasket or the blade assy.

KitchenAid... | Answered on Jul 23, 2014


The rubber ring goes between the jar and the blade assy housing. It never goes under the blade assy, always to the jar.

KitchenAid... | Answered on Jul 19, 2014


Are you sure you are installing the gasket correctly?

Leaks are usually the result of a misaligned or cross-threaded blender jar base or from the gasket being installed incorrectly. Make sure the gasket is installed between the blade assembly and the screw on base.

If this does not help, please reply or repost.

KitchenAid... | Answered on Dec 09, 2012


Hello there,
We are a company in the UK, but do ship globally. Please find below links for quotes for the requested item and requested item with a spanner to remove the old coupling for your perusal:

9704230 KitchenAid Blender Coupling / Clutch / Coupler - No spanner provided https://secure.kaparts.co.uk/sku/9704230
9704230_1plusWS 1 x KitchenAid KSB5 Coupler + Spanner https://secure.kaparts.co.uk/sku/9704230_1plusWS

I hope you found the above helpful. If you have any other questions, please don't hesitate to contact us.

KitchenAid... | Answered on Jul 11, 2019


You will likely need to replace the beaker anyway, the drive which is now melted to the motor coupling is only supplied as part of the beaker/blade assembly. You will also need a motor coupling.

KitchenAid... | Answered on Apr 09, 2018


If it is not something to do with the coupling (rubber one on the jug bottom and hard plastic one on top of the motor) then I'd be checking that the cutter shaft is not getting hot. If it was the motor playing up normally they pop into error and stop with flashing lights. The switch panels give very little trouble.

KitchenAid... | Answered on Jan 18, 2018


I would say pull it apart again and fiddle about with it a bit paying some attention to that spring loaded ring that's causing you grief. I don't have one here to look at but I know I've seen that problem before and it's something to do with that ring underneath needing to be turned to a certain position so that it engages properly. There are some notches in it that need to be in a p[articular position. We never saw that version for too long, the following model had a plastic beaker without all that rubbish on the bottom.

KitchenAid... | Answered on Mar 24, 2017


You will probably fine that the fuse gear has failed. If the motor runs and the planetary and front drive does not turn then the solution is only going to be found inside the gearbox.

KitchenAid... | Answered on Mar 24, 2017


I expect you will find that the motor is open circuit. There is a thermal fuse incorporated into one of the field windings which can be replaced with a bit of messing about. A job for a retired appliance service person if you want to keep the price down. Did one today, took about an hour from start to finish.

KitchenAid... | Answered on Dec 20, 2016


it could be failing bushes for the motor
take it to an appliance repair shop for an inspection of the motor to check for bush/bearing problems

KitchenAid... | Answered on Dec 10, 2016


The coupling on the motor has become bonded to the coupling on the beaker. Maybe it was moving about excessively and the 2 plastic parts have fused together. You can expect to have to replace the motor coupling and at the least the blade assembly or possibly the whole beaker depending on model. Knowing what you are up for needing to replace now if you wish to get it off put a litre of water in it, put the lid on and turn it on high and wobble, wriggle it about until it is able to be lifted off.

KitchenAid... | Answered on Aug 30, 2016


Most likely the motor will be open circuit

KitchenAid... | Answered on Jul 07, 2016


Put the base back on, determine which way the motor normally turns from the top when running. Drill a hole in the edge flange of the driving coupling. Stick a punch or screwdriver in the hole and whack the punch with a decent hammer to shock the coupling in the direction it normally will be turning. Sometimes it's a few whacks, sometimes a whole lot more but eventually they always come undone. Replace the coupling.

KitchenAid... | Answered on May 31, 2016


dont normally have a fuse
self insulated plugs for safety

fault is either the plug, motor or switch
with a continuity test light or meter
you need to check there is a constant circuit at the two plug prongs

KitchenAid... | Answered on May 27, 2016


If you have to ask how to do it then there is a good chance that you will not have the equipment to do the check and if you do have a meter you will be electrically unsafe doing it. For starters you need a multi meter, disconnect the motor from the speed control pcb and check it for a circuit. It is more likely that the motor or pcb will be faulty, cable faults on blenders are very rare but now you have your meter you can disconnect the cable from the pcb and check each wire for a circuit.

KitchenAid... | Answered on Jan 24, 2016


The thread that the driving clutch screws onto measures 6.2mm with my calipers measuring the thread. Confirming it is left hand thread.

KitchenAid... | Answered on Sep 11, 2015


cruise around the weekend markets, flea markets , garage sales, pawn shops for this but I don't like your chances
about the same as getting a new one from the manufacturer unless you haven't already tried that option

KitchenAid... | Answered on Jul 31, 2015

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