I am trying to install my new PSC 1510 printer from HP, but every time I try to install the driver, halfway it abords, giving a message that the system can not find a file: D:\Setup\hpzprl01.exe -m preload product drivers (and then a lot of countrycodes) I've attached the detailed errorlog. Please help me!!!! I have tried to find info on the internet, and on the HP sites, there is mentioned that I should try changing the systemlanguage/area code, but also does not help. Has anyone ideas how to proceed??? cannot install printer. just stops before completing installation. pc does not recognize hardware.
Posted by dtyson on
download the newer drivers & software from
select your operating system and then download " HP Full/Express software and drivers: No Network Support"
this should fix your problem.
Posted on Feb 24, 2008
After the printer (HP J6480) told me I was low on Black Ink, I refilled the
cartridge (HP74) with ink according to directions. Ink is from 'The Printer Ink Warehouse' . I've tried a master reset on the printer and have cleaned
both color and black printer contacts on the printer and on the cartridges.
Still to no avail. Does HP put something in the ink that its printers only recognize or as one of your postings said, it remembers the serial numbers on the first 3-5 cartridges. I believe I am on my 2nd cartridge for this printer. Thoughts?
Posted by taylor1010 on
Try to get your printer to recognize the new cartridge; go to start -
printer and faxes -right click on printer - preferences (printing
preferences) -settings -load factory settings. Print test page Ctrl+P
Please post if that worked.
Posted on Jul 13, 2009
My printer won't print anything - only blank pages. However, both ink cartridges have ink. Please help!
Posted by amaliprema on
If the self-cleaning cycle does not solve the problem, try turning the
printer off overnight to allow the ink to soften. Turn the printer on
the next day and try printing a test pattern to see whether the problem
has either disappeared or become less noticeable. This ink-saving
procedure can work effectively because sometimes the dried ink on the
print head needs time to soften before the printer head can be cleaned
completely. Try running the self-cleaning utility again one or more
Steps for Manually Cleaning the Printer Head
If the overnight cleaning still does not work, there may be a layer of thick ink that is blocking the holes of the printer's head. The next option is to manually clean the printer head. Follow these steps:
* Determine from the owner's manual where the print head is located.
* Remove the ink cartridge from your printer and then dip a cotton swab in hot water or isopropyl alcohol and rub it against the print head. This should loosen any crusted ink. NOTE: Be careful, especially if you use isopropyl alcohol to clean your print heads: Some printers use rubber gaskets, and if you get isopropyl alcohol on the gaskets it could dry them out.
* For models where the print head is in the printer, drop 7 to 10 drops of isopropyl alcohol (91% denatured isopropyl alcohol - not 'rubbing' alcohol) down the ink receptacle area where the ink actually flows from the cartridge into the head. Run a few self-cleaning utilities. If possible, allow the printer to sit a few hours or overnight and repeat the self-cleaning utility.
* If the print head is in the cartridge, soak the cartridge print head in hot water. Allow it to soak overnight. Dry the print head area with a paper towel. Repeat the self-cleaning utility.
* If the hot water soak did not unclog the print head, place the cartridge printer head in isopropyl alcohol and allow it to soak overnight. Use a damp paper towel to wipe off the print head area and dry carefully. Try the self-cleaning utility again.
* If the alcohol soak did not unclog the print head in the cartridge you may need to purchase a new cartridge. This will provide new print heads that won't be clogged. Contact a service technician for repair of print heads in the printer if the alcohol did not unclog the printer head.
Posted on Jun 09, 2010
Error Message - "Top Cover Open".
I keep on getting this message when I want to print even though the cover is closed.
my e-mail address : firstname.lastname@example.org
Posted by bevanechar... on
I had the same problem, and the cause turned out to be the cover switch not being fully pushed in. On the underside right edge of the top cover, there's a little triangular protrusion that pushes down a black rectangular button (the cover switch) when the cover is closed. The problem occurs because the flimsy top cover is made of plastic and flexes slightly when you close it. This means that sometimes, the right edge of the cover won't seat properly even though it appears as if the cover is closed all the way. When this happens, the triangular protrusion isn't fully pressing the switch down.
To test if this is this is happening, send a print job to the printer and wait for the "top cover is open" error message to appear. Next, open the top cover door and locate the cover switch. It's a little black button in a rectangular hole at the right edge of the doorway near the ink cartridges. Take a pen or a car key and use it to push the cover switch down. You can also use your fingertip to do this if it's skinny enough. If you keep the cover switch pressed down, the power button should start blinking to indicate a print job is coming through. If the print job actually starts printing, then you know the problem was the cover switch.
In my case, all I had to do the fix the problem was close the cover and make sure it was fully seated by firmly pressing down the right edge of the cover until I heard a plasticky "click" noise. After that, the problem went away.
Hope this helps.
Posted on Sep 16, 2008
I need a W98 driver for a HP Deskjet 5150 printer. I have searched the internet without success.
Hope you can help.
Posted by deejee50 on
There is a windows 98 driver available on the HP website for the HP Deskjet 5150. Go to the main website (www.hp.com) and click on software and driver downloads (about 2/3 of the way down the page). from there click download drivers and software radio button, then in the "for product" box enter your printer model (Deskjet 5150). Then the top option on the right hand column is Windows 98.
Posted on Jun 30, 2008
How do I clean the heads
Posted by malcmarg on
clean it from the software of the printer ..
else u can go to control panel
click prnter and hardware..
open ur printers hardware software ..(it will b on the same page)
go to maintainence
u will have a various option like clean head
clean all the device..
insert a blank page...in the printer so that it can clean
Posted on Mar 11, 2010
I have a HP deskjet 5150 printer but I have lost the cd to install it. Can you please tell me how I go about doing this. Thankyou Tessa Coates-Bishop
Posted by Issybonn on
Hi ! -- go to http:/ /h10025.www1hp.com/ewfrf/wc/sofw...
---fixed the problem through the prompts !
Printer now online and working !
Posted on Apr 24, 2008
I have an HP Deskjet 5150 that will not print. Here is what I have done. Using a Windows 7 computer, which has not had this printer connected before, I plug in the printer first to the wall and then, after powering it on, to the computer via USB. Windows goes about installing the driver with no apparent problems. I then restart the computer as a just-in-case kind of thing. After the restart I try to print a test page which doesn't print. The printer lights do not change from their default state, which is a steady power light and no other lights lit. I check the print queue which shows the test page as printing. After about an hour of nothing I delete the test page and then try printing an image. Same as before the printer does nothing and the image just sits in the print queue. Just for fun I try something interesting by installing the printer on one of my linux servers. The install goes fine and CUPS sees the printer as on-line and ready to print. I then use CUPS to print a test page. Just like with windows nothing happens with the printer sitting there with only a steady power light showing. I have already left the printer completely unplugged and have also taken out and reset the print cartridges but to no avail.
Posted by cwoelkers on
i have this link for you
If it does not help you resolve the issue, i strongly suggest contacting HP support
God's speed :)
Posted on Nov 09, 2010
HOW CAN I BYPASS THE ALIGNMENT PRINTING ON MY HP 3054
Posted by SUSAN... on
Why would you want to bypass the alignment phase? That is the time that the printer sets it's registration. You would most likely suffer a poorer print image if you were to bypass, I recommend you perform that step.
Posted on Nov 19, 2012
cant get anything to print
Posted by megganpete... on
Try taking out the print cartridges and then putting them back in and make sure they are really well inserted when you replace them. Then slam the lid down to really make sure its shut and it should resolve the problem.
Posted on Apr 20, 2009
366 questions posted
Usually answered in minutes!