20 Most Recent HP OfficeJet D135 All-In-One InkJet Printer Questions & Answers


Be sure to check the closing mechanism to see if it is working properly. There is a "switch" in the printer that is deactivated by a plastic tab on the carriage door. Check to make sure it isn't broken or mis-aligned.
Good Luck....

HP OfficeJet... | Answered on Jun 02, 2015


Hi,

Are you able to send fax to another # ?. Error 420 & Error 321 is mainly due to transmission of signals or incompatibility issue.

Try reducing Fax speed and turn off ECM from Fax menu and check.

Regards,
Sean

HP OfficeJet... | Answered on May 15, 2014


Is the color cartridge new and do you know how to check the gauge in your control panel for the ink levels?

HP OfficeJet... | Answered on Feb 12, 2014


OK..

Clean the scanner head and glass

Removing the scanner glass

General
The Automatic Document Feeder (ADF) will need to be removed before the glass can be removed. You will also need a T10 Torx head driver approximately 6" long. Driver handles that accept removable bits may be too large in diameter for this particular job.

Removing the automatic document Feeder (ADF)
1. Hinge the ADF upward as if you are going to manually scan a document.
2. In the hinge area there is two black pull latches. Pull them up and lift the ADF straight up to remove it. Some side-to-side rocking may be necessary before it will disengage.

Removing the Scanner Glass
1. Remove the four T10 Torx head screws around the perimeter of glass, i.e. two in the ADF hinge area and one on the right and left.
2. Remove the Control Panel overlay. It pries off.
3. Open the printer as if you are going to access the cartridges and disengage the support legs. Two latches at the base of each leg must be pried outward with a slot style screwdriver to disconnect them. The scanner assembly will now "flop" freely, so steady it while removing the four screws on the underside.

Note: The screw in the front is hidden under the piece that you grasp to gain cartridge access. Two latches must be released to remove it. The screw can now be seen using a flashlight but may be obscured by some wires.


Clean the underside of the glass, giving particular attention to the white strip. Then clean the scanner bulb (gently, its thin glass) and the mirror(s) with a cotton swab sparingly moistened with Windex or a similar cleaner.

HP OfficeJet... | Answered on Sep 09, 2013


sounds like you need to do a head cleaning. go to control panel on computer and click on faxes and copiers. right click on the printer you are have problems with and there will be a head clean and nozzle check choice run through those.

HP OfficeJet... | Answered on Jan 26, 2013


it's almost the (data cable) connected the carriage- it maybe damaged or not connected well.

HP OfficeJet... | Answered on Dec 02, 2012


When you get this error message again, insert the installation disc you used for the printer set-up. Then, click on "browse" and go to D:\Setup\SolutionCenter (D: denotes the drive letter of your DVD drive), and you'll find solutioncenter.msi there. Select it, and then click on "OK" ...it should then repair the installation and the issue should be resolved.

HP OfficeJet... | Answered on Jul 13, 2012


Try unplugging the printer and then plugging it back in.

HP OfficeJet... | Answered on Feb 12, 2012

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