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Questions & Answers
What are some other troubleshooting tasks to perform for a Canon MX420 that is printing blank pages?
First step in this kind of issue is check the data cable is properly socketed.
Second step is perform a copy operation directly from the printer. If this fails your issue is printer or cartridge, so swap out the cartridge and retry. If still no copy - your printer has an electronics fault.
Step three is try a document ( D2) from a different application (App2). If it prints the new document (D2) - your issue is with the original document (D1) or the application (App1) printing from. Try printing a different document (D3) from the original application (App1). If document D3 prints from App1 - the fault is in the document D1, and if document D3 fails to print - the fault is in App1.
2 days ago
If device does not recover contact your dealer or service rap trun the main power off and on E000-000
This is fixing error. I don't see the model so it makes it hard to know what to do. If it is a imagerunner - you have to go into service mode - Additional Functions, the press 2 & 8 at the same time, then additional functions again. That should get you into service mode. Then press copier, the function, clear, the err, then ok. This clears the error. Turn off copier then power back on. If the same error occurs then you will have to have a new fixing assy or rebuild it. Be careful in service mode and don't change any settings. This may cause worse problems. Good Luck
3 days ago
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