20 Most Recent Hotpoint HSS25GFP Side by Side Refrigerator Questions & Answers


Avanb, I can almost assure you that the control board is the problem. I'm assuming that the interior lights are on, but no fans and the compressor is not running. To make sure, first unplug the temperature control harness. (encoder). If the refrigerator starts running, replace the temperature control board (encoder board. If it doesn't start running, replace the main board in back. To remove the control panel, remove the 2 screws located on the bottom. Slide the panel down. Then just disconnect the harness to the temperature control. Catriver.

Hotpoint... | Answered on Aug 07, 2019


if new, you don't have to pay, simply take it back and get your money back or a replacement.

if not new, you have to pay to get it fixed.

Hotpoint... | Answered on Mar 08, 2018


I believe the refrigerator doesn't have enough space for venting. Leave more space between refrigerator and wall and it should be fine.

Hotpoint... | Answered on Jan 15, 2018


sounz like the water solenoid is clogged / defective.

Hotpoint... | Answered on Nov 25, 2017


Is compressor (black canister)running? It should be very warm if it is. If not, motherboard is most likely bad.

Hotpoint... | Answered on Oct 20, 2017


Hello:
It is very common to have the line in the freezer door freeze up. I would start there first. If that's not it then next step would be your water valve which is located in the back/bottom of the fridge. It is a dual valve( one side for ice maker the other for water dispenser). you can check that by taking off the front kick plate and on the bottom freezer door hinge you will see the line entering the door. Follow it towards the under the fridge and you will find a coupling. Disconnect it and see if there is any water coming out when you press actuator on the door .. If yes then its frozen if no your valve is Kaput.

Cheers

Hotpoint... | Answered on Jul 10, 2017


I am wondering about the hose you shoved in and the leak stopped. Is the hose you pushed in buckled where it hooks on or is there a buckled spot where the water comes out of the fridge. Just a guess.

Hotpoint... | Answered on Mar 03, 2017


Make sure the temps in the fridge aren't cold enough to freeze the filter... Water valves rarely fail at both solenoids at the same time, so be sure the water supply is turned on and that the water line is not kinked (bent in half) behind the machine... Hotpoint Refrigerator Water Filter MWFP , Hotpoint Refrigerator Water Inlet Valve WR57X10032

Hotpoint... | Answered on Aug 02, 2016


I believe that you might have a coolant leak causing the chemical odor. You really should get it checked out by a fridge repair-person because it's not healthy to breathe in the fumes.

Hotpoint... | Answered on May 19, 2016


At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , turn on the dispensor light for several hours , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .
If the water line in the door is frozen , GE has a dispensor heater which comes with instructions to install . Pt # WR49X10173 .

Hotpoint... | Answered on Dec 19, 2015


The ice limit-sensor is bad.

Hotpoint... | Answered on Aug 19, 2015


Your fridge's compressor motor is suspended inside the compressor housing on three or four springs. These springs are designed to hold the motor load in a vertical position. Transporting a fridge on it's side can stretch or break these springs which can cause a shudder stop condition (the fridge makes a shuddering banging noise everytime the compressor stops and sometimes when it starts).

It's a good idea to let a fridge sit for a bit anytime it is moved. Over night won't hurt but an 8-10 hours is more than enough time some say less.


the internet consensus seems to be that you should limit the amount of time the unit is not upright. And as stated above, leave it upright at least overnight before starting it. Apparently damage can arise from mixing of lubricant and coolant, so damage is more likely in an older unit with worn seals.

Hotpoint... | Answered on Apr 21, 2015


are u sure the noise is from the condenser fan and not the capacitor near compressor? the fan in freezer is making noise usually due to bad impeller or blocked bcuz of ice build up due to defrost problem?

Hotpoint... | Answered on Apr 17, 2015

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