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Questions & Answers
I need to scan a printed page into a txt file
The Lexmark OCR scan software allows you to scan documents to your computer. It enables you to scan to PDF or scan a document and convert to text to edit. The Lexmark OCR scan software is only available in the install disk that came with your printer. Please contact Lexmark technical support for assistance. Thanks.
on Sep 16, 2015
Unsupported cartridge error
I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.
My history with this printer has been:
-when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only.
-replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine.
-once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????)
-replaced black with genuine tank and colour with remanufactured tank. Error message of "unsupported tank". Now no print at all.
-left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled.
-all print now ok.....finally.
Maybe they have a copy limit or the integrated print head in the black has crapped itself????????
During this process, I have uninstalled and reinstalled the driver several times.
I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.
I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.
The driver should then reinstall correctly and fully.
Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......
on Dec 30, 2014
How do i scan with lexmark x2350?
Lexmark usually puts an icon on the desktop that give you access to their control panel. Double click the Lexmark icon, and find "scan". You will be able to "preview" first to see if you have the document lined up properly. When you're happy, click on "SCAN" and watch the magic. Once you've scanned the item, click "FILE / SAVE" and pick someplace to save the file, and give it a name.
on Aug 26, 2014
Good day Sir, If paper misfeeds or skews, or multiple sheets feed or stick together, try the following solutions.
1. Load a smaller amount of paper into a printer and make sure you use paper designed for inkjet printers. The paper is not used or damaged.
2. Before loading paper the first time, squeeze and slide the paper guide to the left side of the paper support. Load the paper vertically against the right side of the paper support.
3. Adjust the paper guide until it rests against the left edge of the paper.
note: make sure the paper does not buckle when you adjust the paper guide. to avoid paper jams.
have a nice day!
on May 09, 2014
Lexmark 2300 series scanner
i went to control panel and typed in scan. clicked on "scanners and cameras". hit "scan profiles". chose lexmark. hit "add profile". it wouldn't save so i hit "preview first" and that made it physically scan and it showed up on the screen. after that I could hit name it and "save profile" and i got my papers onto the comp. i can't figure out how to get the papers out of the control panel format tho. also my sis's comp is high tech so i don't know how much use this will be. but if you get this far and the files copied out of the control panel format plz let me know.
on Dec 24, 2013
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