Top 20 HP Deskjet D2360 InkJet Printer Questions & Answers


First, try running the installation as Administrator. Right click on the executable and select Run as Administrator. If that doesn't work, go to that registry entry and make sure that System and Administrators have Full Permissions.

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well it has got to be the ink cartridge. wipe of the bottom of it and make sure black ink shows up

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you will have to dismantle the entire machine to remove the axle that holds the cradle in place , and remove the cradle and then you would be able to fit the belt back

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Go to HP.COM on the Internet and download the Windows 7 drivers. If that doesn't work try the Generic driver.

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1. check that ur usb cable is working by changing with a new one
2. remove d black cartridge n close door/lid
3. if no response, do same wit color cartridge
4. insert into another usb port on computer
5. if no response still, remove cartridges and clean printer interface with a cotton wool and methylated spirit

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>Refill cartridges causes slow print.. replace with new one

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Reinstall cartridges slowly so printer can detect it

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In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken .

Thank you for using Fixya

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try the following
1.power on your peinter
2.while press and hold the power button ,open and close the top cover times.

printer pick the paper and print the test page and alignment pattern for black and color.
if any of the black or color alignment pattern is not print ,then u have to change the cartridge accordingly.

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Unable to find the encoder by the carriage assm, clean encoder & encoder reader sensor. (encoder is just like a film printed with lines on it, located behind the cartridge carrier)

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if the printer is showing offline on your system but printer is on, then the data cord may be defective, the wire which is connected between your pc & printer. u need to replace it. while replacing make sure both pc & printer are turned off from mains. if the printer is not showing on indication(light) then there may be fault in power supply of your printer. get it replaced.

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Check the ink levels- it sounds like your Magenta is out- HP deskjets use CMYK to mix the colors- C = Cyan, M= Magenta, Y = yellow, K = intensity (black). Red is usually a blend of Magenta + Yellow- so if you don't have magenta ink in your printer, when you try to print out something in red- it will come out yellow

I’m happy to help further over the phone at https://www.6ya.com/expert/susan_42b401e0b1603d8a

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You can download the printer software/driver that you need from this link, just click HERE and proceed with the download.

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On Printer and faxes, right click on your printer and unselect "Use printer Offline". If "Use printer Offline" is not select, then verify you USB cable.

If I could be of further assistance, let me know. If thishelps or solves the issue, please rate it and give a testimonialfor my response.

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The sensor which reads the door as open or closed is probably being blocked by something so that it is not registering that you have closed it.

My recommendation would be to open the printer, use a flashlight and try to find if there are any scraps of plastic or anything that might be causing the printer to think it is still open.

If that doesn't work, try closing it gently but firmly, and then use two hands to shift the top back and forth slightly to see if it is slightly mis-aligned.

If neither of those are the culprit, there may be a problem with the door sensor that will need to be examined by a repair person, but that is fairly unlikely.

Hope this is helpful!

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1. Disconnect the Printer cable
2. Uninstall the HP Printer Driver
3. Click the Start icon, Computer, go to the Tools menu, select Folders Options, go to the View tab and set Hidden Files and folders as Show hidden files and folders.
4. Navigate to directory c:\windows\system32\spool\drivers\
5. Delete the w32x86 Folder. If cannot be deleted download the printer patch from the hp website
6. Restart the computer with the printer cable disconnected
7. Install the HP printer driver and it will ask the printer cable to be plugged in
8. That is the time that we will be plugging in the printer cable
9. By this time the printer is communicating to the computer by now



Hope this helps

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just click online or delete it first then add again!

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Replace the USB cable.

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