Top 10 GE Nautilus 24" Built-in Dishwasher Questions & Answers

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Question

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Dishwasher soap dispenser sticks

Just recently the soap dispenser door is not opening on the dishwasher. The prewash soap is gone, but the main wash soap is wet and caked inside since the door won't open. The spring is fine, the release lever triggers, but during the washing, the door doesn't open. Is there something I can do to fix this?

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Your soap is clotting because there isn't enough water being sprayed around inside.  The water spray washes the soap out of the dish, if all is working well.  My machine had the same problem.  I had sufficient water level, but the spray head wasn't spinning very well.  I found the end-most hole in the spray bar to be plugged.  It is the end hole that provides a jet that makes the head spin.  I cleaned a bunch of debris out of the hole and the mchine started working and cleaning like it was new.  That was quite an axccomplishment since the machine is 15 years old.

Posted on Jun 07, 2009

Question

  • 5,258 People Helped

front door panel, stainless for GE dishwasher

I am looking for a stainless panel to insert in my dishwasher, model #
GSD3725F00BB. Can you help me?

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Ebay has a guy selling stainless panels, cut to size; search dishwasher stainless panel

Posted on Nov 11, 2008

Question

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GE Nautilus GSD4200 Dishwasher will not wash/drain

Dishwasher fills, timer advances, but will not wash dishes or drain. Attempted to manually advance timer to next cycle but dishwasher will not wash or drain.

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If your dishwasher is cleaning poorly, check these:

Water-inlet valve Most cleaning problems are caused by the dishwasher not getting enough wash water, so the water-inlet valve is often to blame. This valve is usually at the bottom left or right of the dishwasher, behind the lower access panel. It's the device with the main water line from the house, a rubber tube to the dishwasher, and two wires attached to it. 

When a water-inlet valve is defective, you may hear the sound that's usually referred to as "water hammer." If the water-inlet valve is defective, you need to completely replace it. 

Dishwasher Water Inlet Valve Replacement

Be sure to read and understand any instructions that come with the new water inlet valve.

Tools required: 

Adjustable wrench

Multi-Screwdriver 

Pliers 

Step 1. Disconnect the dishwasher from its power source. 

Note: Dishwashers are usually wired directly to the home’s electrical system. To disconnect the power, switch off the circuit breaker or remove the fuse for the electrical circuit the dishwasher is attached to. Try to turn the unit on after disconnecting the power to be sure you were successful. 

CAUTION: If you’re not sure you’ve shut off the power properly, DO NOT CONTINUE. Call a qualified appliance repair technician to complete the repair. 

Step 2. Turn off the water supply to the dishwasher. This is usually underneath the kitchen sink or in the basement or crawlspace near the location of the dishwasher. Pliers may be helpful here. 

Note: If there are no shut-off valves, you must shut the water off at the main water supply valve for your home. 

Step 3. Remove the lower panel(s) of the dishwasher. These are usually held by 2 to 4 screws at the upper and lower corners of the panel(s). 

The inlet valve is usually near the front of the dishwasher. Attached to the valve you’ll see: 2 or 4 wires, the water supply line from the house and the water feed line that goes to the dishwasher. 

Step 4. Remove the household water supply line from the valve. The line is usually secured with a brass compression nut. The water supply line is usually copper or braided stainless steel. 

CAUTION: Water supply line may be hot. 

Step 5. Remove the fitting from the valve the water supply line was attached to. This fitting may be very difficult to remove. It may help to put the valve into a vice in order to remove the fitting. If you cannot remove it, replace it. The fitting is not an appliance part but a plumbing part that is available at most hardware stores.

Step 6. Remove the screws holding the valve to the dishwasher frame. 

Step 7. Label the wires to the valve so you’ll be sure to reattach them correctly. 

Step 8. Remove the wires from the valve. 

Step 9. Remove the clamp on the black rubber water discharge tube and pull the tube off of the valve. 

Step 10. Reinstall the old fitting (or a replacement fitting if necessary) onto the new valve the water supply line was attached to. Use Teflon tape or pipe joint compound as a thread sealant. Make this fitting tight to prevent leaks. Make sure that the fitting points in the same direction as the old one so that the water supply line will meet up with it properly. 

Step 11. Install the new valve in the reverse order of the removal instructions. 

Note: The water supply line is under high pressure. Be sure to tighten the fittings properly. 

Step 12. Turn on the water to the machine, and check for and correct any leaks. 

Step 13. Reinstall the access panel(s). Restore the power to the dishwasher and test. 

Note: You may have to let the dishwasher run a few minutes before it reaches the next water fill cycle. 

Internal filters Every dishwasher has some type of filter to keep large food particles and foreign objects away from the pump assembly:

  • Most modern dishwashers have self-cleaning filters that don't need any routine cleaning.


  • Some have filters in the bottom of the dishwasher that you need to periodically clean. You don't need any tools to remove the filter, and cleaning it is easy. Consult your owner's manual to determine which type you have and its maintenance requirements.


If your filter is clogged, it may be causing the cleaning problem. 

Drain valve Some dishwashers have a valve (or gate) that should open only during draining. If debris lodges in the valve, it can't close properly, so water drains out during the wash cycle. Most dishwashers drain into the garbage disposer. If yours does that, listen for water flowing into the disposer during the wash cycle. If you can hear it then, the drain valve may be clogged.

Spray arms There's a spray arm at the bottom of your dishwasher--it may have a tall spray tube mounted to the center of it. There may also be a spray arm located directly beneath the upper rack of dishes and/or above the upper rack.

If debris is blocking the holes in the spray arms where the water comes out, it could cause cleaning problems. Regularly inspect each of the spray arms and clean out the holes as necessary. 

Water temperature To get the best cleaning results, the water entering your dishwasher needs to be hot enough. Try running the hot water in your kitchen sink for about 30 seconds before starting the dishwasher, to pre-heat it. Also, if your dishwasher lets you select a higher wash or rinse temperature, try that to see if it helps. 

To check the temperature of the hot water that comes from your kitchen faucet use a waterproof thermometer. If the water isn't 120 degrees Fahrenheit, your dishwasher may have trouble getting your dishes clean. You could increase the temperature of the hot water to the whole house--and therefore the dishwasher--by adjusting the hot water heater thermostat.

Warning! To lessen the risk of scalding, don't set the hot water heater temperature higher than 120 degrees Fahrenheit. 

Detergent cup Dishwashers don't perform their best if detergent is introduced only at the beginning of a cycle, so add detergent to both parts of the cup. 

Posted on Nov 19, 2008

Question

  • 4,047 People Helped

GE Nautilus dishwasher wont run

5 yr old GE Nautilus dishwasher won't run. I did the following:
1) Loaded dishes
2) Put dishwasher liquid
3) Selected Normal Wash cycle
4) Turned the knob to "Start"

I could hear water filling up in the dishwasher. Once that is complete, the dishwasher doesn't run, though the dial keeps ticking away.

I bought the house with this dishwasher only 2 weeks ago, and am trying to see if it has any problem. Any assistance is appreciated.

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i am taking it to the dump... throw it in the gutter and go get another...

Posted on Sep 28, 2008

Question

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I can't get the control panel to reset. The

I can't get the control panel to reset. The wash cycle light comes on but it just beeps and the dishwasher won't start. I press the start button and it stops beeping for a minute but it still won't start and after a few seconds it goes back to the wash light blinking and starts beeping again. Still doesn't start. None of the other buttons work.

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II might need the actual model number. However, you can go to page 9 on this manual and check if the flashing options can fix the problem. I am assuming you have already tried to turn the power off and back on.

The ohter thing to try is the reset sequence. Within 6-7 secs press High Temp/ Heat Dry/ High Temp/ Heat Dry/ High Temp/ Heat Dry. All lights should light up, press Start button to exit.

Posted on Jun 24, 2011

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GE Dishwasher Start Problem (with no water)

I have not been using my 8 year-old GE Nautilus built-in dishwasher for a couple of weeks after the last time used it in January. Last week when I tried to start the machine it won't fill water at all. There was a motor humming sound after I turned the timer button to start position but there was no water coming out from the sprayer. I did some research on GE Appliance's website and it suggested to use citric acid or white vinegar (the latter is not as effective as the former according to the footnote of that site) on the sump area for 15 to 30 minutes before start the dishwasher. Tried white vinegar (since citric acid is not available at local stores) but it didn't work. Also tried tapping the flood float it didn't work either.

Please advise what could be the other possibilities to cause the dishwasher stop working. Do I have to call GE Appliance technician for a service to the machine with such a problem? Or do I need to consider replacing it with a new one due to its age?

Your help will be greatly appreciated.

Regards,

Eric Weng

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Model # should be on inside of tub wall....but any way...

This is a typical GE problem which I have seen many times...When a DW sets for a while not being used...the motor often freezes up....Take the front (lower panel off....find the motor assembly...(with the DW unplugged!!...very important)reach in with you hand or a screw driver...preferably your hand...at the back of the motor...there should be a impeller blade...you should be able to reach in with a finger and pull it down..it may be resistant so find a way to hold it in place as you reach up to the next impller blade and pull down further...finally it will all of a sudden free up....after which you plug it back in and start it up...I am also including a step by step (no drain problem check list as you may run into an issue like this if it has not been operated for a while ....notice article # 5).


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

I hope this helps...it is always useful to include the Model #...more specific instructions can then be provided

Good Luck and good day.....please rate my effort...the Fang

Posted on Apr 07, 2009

Question

  • 2,717 People Helped

what would cause my dishwasher not to drain?

what would cause my dishwasher not to drain?

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not sure if you have posted the model number of your dishwasher.

There are several reasons for dishwasher not to drain.

1. faulty drain pump
2. clogged kitchen sink drain
3. drain cycle is not reached due to faulty dishwasher controller
4. clogged drain hose
5. the wash cycle is not completed due to heater not heating water - (try rinse cycle to confirm)

Happy to help if you can provide some details on when the drain cycle is not working. do you get any alarms on dishwasher..etc.

Posted on Feb 25, 2011

Question

  • 2,412 People Helped

Dishwasher is not draining?

Dishwasher is not draining?

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Hello,

Everyone expects their dishwasher will work correctly. They can become nonchalant about it until one day it does not function. Sometimes the dishwasher doesn't drain as expected. Most people immediately call the plumber when their dishwasher doesn't work. There are several things you can try at home before having to pay an expensive service fee.
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Instructions
Things You'll Need:

  • Basic Tool,Rags
  1. 1 Check the basics. Make sure that the dishwasher has actually finish the cycle. Your dishwasher will not drain until the end of the cycle. Many things may have interrupted the cycle. Check circuit breaker and reset it if appropriate. Also check the fuse. It is possible that you could have tripped a circuit have way through the cycle. Make sure the door is properly closed. Ensure you have chosen a cycle on the dishwasher. It is amazing the problems children could accidentally cause, that are easy fixes.
  2. 2 Remove any excess food at the bottom of the dishwasher. The best way to do this is with your hands. Large food particles can block from going into the drain.This is also another extremely easy fix to make your dishwasher to drain.
  3. 3 Check to ensure that the hoses are still attached. Use your manual to find where the hoses are. If they are not attached the owner's manual will give you instructions on how the attach the hoses to your specific dishwasher.
  4. 4 Attempt to declog the line. Disconnect the hose from under your sink and check to see if there are any clogs. Use a hanger or towels, remove the clog from the hose.
  5. 5 Remove the dishwasher basket. Again refer to your owner's manual for specific instructions.Normally you will remove it with a screwdriver. Make sure to work slowly. As you take the basket apart, you will be able to see if it needs to be cleaned. If there is dirt or debris, you can clean the parts with a rag or paper towel. After cleaning these parts, you can replace the basket.
  6. 6 Call a plumber. If the dishwasher is still not draining, the problems are a little more complex to fix. It is advisable to call plumber to make your dishwasher drain.
Thank for visiting.

Posted on Nov 06, 2010

Question

  • 2,389 People Helped

how to change a GE dishwasher door seal

how to change a GE dishwasher door seal

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I had the same exact problem TWICE....second time I'm replacing the dishwasher. There are two rubber boots at the bottom of the door that just sit and the door seal is supposed to seat into these rubber boots but if you take out the boot you will see that it is misshapen and therefore leaking. These boots cost about $10 dollars apiece from GE on line. I replaced them once and same problem. I was going to replace the gasket that runs around the door but it costs $50 and I'm not SURE it will fix the problem. I'm on my way right now to buy a new dishwasher....they're not that expensive compared to pumping money into something that you don't know if it will work. Good Luck.

Posted on Nov 24, 2008

Question

  • 2,388 People Helped

the soap packet doesn't dissolve, it remains intact at the bottom of the machine at the end of the cycle.

I place the dishwasher packet in the receptacle and close the cover. The cycle runs and the packet somehow ends up, unused, on the bottom of the dishwasher.

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don,t use those packets stay with powder or liquid dishwasher soap. the packets need a lot of heat to dissolve,.

Posted on May 29, 2009

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