20 Most Recent Kwikset Professional Door Lock installation Kit Questions & Answers


Hi,
You need to insert the key and turn it clockwise, then insert a stiff metal tool like a straightened out heavy paper clip into the hole on the shaft of the lock by the circular flange next to the door. Push it in until you feel it give and pull out on the handle at the same time. If you need more help please contact me.
Best of Luck,
RSMITH972278

Kwikset... | Answered on Mar 03, 2018


hole in the door is interfering with the lock operation
realign the handles and relieve any pressure points

Kwikset... | Answered on Oct 30, 2017


yes it can but it requireas a professional tool - takes just a few minuted to pop it in, turn it upside down and pop it back in.

Kwikset... | Answered on Mar 16, 2015


Kwikset locks are inexpensive because they do not have replaceable parts. Buy a new one.

By the time the lock breaks, it's probably time to get different keys, but if you have so many keys in the hands of people you cannot contact, or you have more than three other locks keyed alike, and you must have the new lock work with the same keys as before, the place where you buy new locks probably has someone who can rekey the new lock to your old keys. Kwikset also sells locks that you can rekey to other Kwikset keys yourself. They are more expensive than other locks of the same type, but could save money long term, especially if you find a need to rekey your locks a lot (lots of visitors, part-time tenants or roommates, your kids lose their keys a lot, etc.)

Kwikset... | Answered on Dec 04, 2014


If you don't know how to open a lock cylinder in your hand, you probably should take it to a professional locksmith. They don't charge much to rekey a lock that you bring into the shop, and they can usually do it in under ten minutes. Twelve minutes if you don't bring a key that can open it.

That said, you can open it by shimming with a key blank and a shim, bumping with a bump key, removing the slide or top of the cylinder, picking with a pick, pick gun, or electric pick, key picking it, using tryout keys, rapping it open with a hammer handle, or simply wiggling every old key you can find in it until it either turns or you run out of old keys.

Kwikset... | Answered on Dec 04, 2014


It sounds like the exterior tumbler is bad, it is less expensive to just replace the whole deadbolt than to have the tumbler repaired.

Kwikset... | Answered on Aug 01, 2014


I've heard of this problem happening. Whenever the key is changed, check it several times before locking the door. If you have keys duplicated, the duplicates must be very accurate or they might not work reliably. Difficult to know what causes this, unless someone is tampering with the lock, or resetting it improperly. Or could be defective cylinders - which would be disappointing. Pin-tumbler cylinders do not have this problem, it's something unique to Kwikset
Smartkey.

Kwikset... | Answered on Jun 16, 2014


I just had the same problem as samrpetrich with a loose kwikset deadbolt. Here's how I fixed it - on the inside of the door, take off the latch that flips the deadbolt in and out using a very small allen key. There is a round plate cover that is snapped on top of the inside deadbolt mechanism. If you look on the bottom aspect of this round plate you'll see where it snaps on; once I saw where to apply pressure it came off easily - taking off this plate exposed the two screws beneath that were loose. Once I tightened these, I snapped the plate cover back on, but the dead bolt latch back and everything is tight again. Hope this helps.

Kwikset... | Answered on Jan 22, 2014


Hello,
You want to loosen and take out the screws and remove the key side of the door handle and turn it 180 degrees and reinstall it. Now when you do this you will have to rotate the tang 180 degrees also so the inside lines up. The tang is that little bar that runs the length of the door handle.

Regards, Tony

Kwikset... | Answered on Jan 14, 2014

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