20 Most Recent Krups XP4030 Espresso Machine Questions & Answers


sounds like the tubing slipped off its connector inside the machine. Pump is sucking air.

Krups XP4030... | Answered on Oct 24, 2018


the gasket needs to be replaced. I just had to replace mine. http://www.krupsonlinestore.com/product_detail.asp?T1=KRW+MS-620342&MENU=&SELECT=&SKW=xp4030

Krups XP4030... | Answered on Oct 24, 2018


Here is a link for the manual. It says on Krups web sight they have a 1 year warranty,
http://www.krupsonlinestore.com/manual/55360.pdf

Krups XP4030... | Answered on Sep 18, 2018


After I changed piston sealing I get the same error 09. It was caused by missing connection to the thermoblock temperature sensor. In my case both connectors for thermocouple were cracked. They are located directly on the body of thermoblock, below two fuses, covered by rubber housing. After I solder them again on the position error 09 disappeared. Unfortunately it is necessary to open at least front panel of the machine. Moreover I tink that there is also important to save polarity of those two cables.

Krups XP4030... | Answered on Jul 12, 2018


If it is brand new you should not be expected to figure it out, take it back to the shop. Any messing about with a brand new appliance can only harm your guarantee, let them figure it out. It sounds like the pump valves are dry or stuck.

Krups XP4030... | Answered on May 02, 2017


do you have the water pump working?

Krups XP4030... | Answered on Mar 09, 2016


From the sound of your You Tube clip the pump is running but it's probably dry and not pumping for some reason. Before I pulled it apart I would try and force some water into the pump. You may find that a piece of garden hose is roughly the right size to engage the tank seal. About a foot of it should be enough, engage the hose, fill it with water, operate the pump like you did in the video and blow as hard as you can into the top of the hose. With sealed lips like you are filling a balloon. If that doesn't work then I think you are doomed and will need to open it up and find where the water stops.

Krups XP4030... | Answered on Jan 27, 2016


It sounds like the electronic PCB has failed and is supplying current to the pump all the time. It's not the sort of repair that a homeowner would be wanting to tackle. They are not made with ease of repair in mind. I would advise getting a quote from an authorised Krups service agent or just binning it.

Krups XP4030... | Answered on Apr 02, 2015


Go to http://www.krups.co.uk/user-instruction Put in 4000 as your search....select download for PDF file.

Krups XP4030... | Answered on Apr 02, 2015


I assume there is a power 'On' light. If it is lit and no hot water is produced... the odds are the heating element is blown. If No 'Power On light' then change the fuse in the mains plug.... simples

Krups XP4030... | Answered on May 17, 2014


Hi. I work at Nestle on the brand and it sounds like either a fuse issue or a clogged needle. Please call our consumer services number at 1-800-746-3391 for assistance. They are open Mon-Fri 8am to 8pm EST.

Krups XP4030... | Answered on May 01, 2014


OC can mean faulty communication between the 2 boards, disconnect from mains & try again which you have probably already done. There is only 1 cable from the display pcb to the control pcb and that is to the top front of the side pcb.
OC can also mean the distributor is drawing too much power, if that's the issue just replace the distributor.

Krups XP4030... | Answered on Apr 06, 2014


The error 06 (comes after start up) and machine in auto test - happens because more than one problem. One of the compulory services, rinsing, change water filter, cleaning OR / AND descaling is out of date. Start off with one at a time and do ALL.
Reconfirm it by going into "Product Information" and confirm that the cycles since previous cleaning, descaling and water filter replacement is ZERO.
Your machine will NOT have start up problems any longer
Regards

Krups XP4030... | Answered on Mar 08, 2014

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