20 Most Recent LaCie Big Disk External USB 2.0 1TB Hard Drive Questions & Answers


Hi, blinking light may indicate activity to or from hard disk and computer, maybe the disk partition was damaged or lost due to incorrect ejection or a virus, you could use a free partition recovery software to try to fix it, for example EaseUs.

LaCie Big Disk... | Answered on Dec 24, 2017


I had the same problem with a 1TB hard drive. The fault was caused by the casing being knocked from the computer and falling onto the desk. If the hard drive hadn't been powered up it would have been ok...
I removed the hard drive from the casing and fitted it into my computer as a slave drive, hoping to access all the music and movies stored in it. No go .. But, it's worth you fitting your hard drive as a slave and trying the same. It's worth a shot.
I took the hard drive to a computer market here in China, where I work. These guys take hard drives apart to fix them, if possible. They couldn't fix my hard drive as it had been powered on when it fell ..
However, I bought a new desktop hard drive and they were able to transfer 95% of all things from the old hard drive to the new one. The cost of transferring from the old hard drive to the new hard drive was the same as the price of the new hard drive. That specialist service doesn't come cheap ... but it can be done. I paid simply because I didn't want to lose what had taken more than a year to download.
Try fitting your hard drive as a slave to see if you can access the information on it. If not, a new hard drive and the cost of transferring your music from your old hard drive may be the only course of action left open to you

LaCie Big Disk... | Answered on Jun 10, 2013



click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

LaCie Big Disk... | Answered on Oct 06, 2011


The irregular clicking or chunking sound usually indicates that your hard drive is suffering from physical damage. immediately backup your data, your hard disk will die soon.

This problem can be caused by the following:

  • Head Crash
  • Bad Sectors
  • Mechanical Faults

If your hard disk is under warranty then you contact your manufacturer.
Hard disk drive occasionally produces a whirring sound when it searches for a file which is heavily fragmented. This is caused by the spinning platters as the read-write heads zoom back and forth to access the sectors where the data is stored. It is important to distinguish the whirling sound from the clicking sound. This whirring sound can be reduced by periodically defragmenting your hard drive. Defragmenting reorganizes the scattered data on the hard drive to make files and programs run faster. It relocates the commonly accessed files to the beginning of the hard disk where data can load at a faster rate.

LaCie Big Disk... | Answered on Apr 08, 2011


It does not sound good, the hard drive may be faulty or even the drive enclosure could be faulty.
Try thr following:-
1. Take the LaCie drive and connect it to another MAC, if it reads the drive, your in luck.
2. Dismantle the drive case and remove the hard drive and reconnect it again (a few times). The drive may need reseating to make proper electrical connection. Test it in your MAC.
3. The LaCie case could be faulty, remove the drive and insert it into another working LaCie drive case. Test it in your MAC.
4. If the hard drive is faulty, there are hard drive data recovery companies that can retrieve your data, but it will cost you an arm and a leg for their service.

In future I would not rely on a single device for backing up important data. You should get 2 LaCie drives or a dat tape drive plus a LaCie drive and/or burn the data on BlueRay disks.
You should also protect your computer and devices against lightning strikes, power outages/blackouts and power surges with an UPS (uninterruptable power supply), especially when you are editing, burning, copying/back up your data.

LaCie Big Disk... | Answered on Mar 31, 2011


there are various ways of obtaining the manuals.
one of the most common ways is to visit the website of the producing company and check under their tech support section and see if they would offer a download of the manual.
if this doesn't work for you, you can go to devicemanuals.com or 2instructions.com and download a pdf copy of any of the manuals you want.
hope this helped you?

LaCie Big Disk... | Answered on Dec 23, 2010


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

LaCie Big Disk... | Answered on Dec 11, 2010


-Turn the drive off
-When pushing the power button to switch the drive ON, keep holding the power button until the blue LED of the power button starts to flicker and then release the button.
-Then, after 1 or 2 seconds the button's LED should flicker with another rhythm.
-Push the button again. After a few seconds, the LED will flicker again but with a third different rhythm. Release the button. -If the drive turns off then the power button was held in two long during the last step, please try again if the drive powers off.

The product should now be reset to its factory default settings.

In the logon window that opens, type:
    User Name: admin
    Password: admin
(This user name and password is the factory default; if you have already created a user, input your user name and password. This is the administration logon and you can change it for more security if you choose.) The NAS Administration page will open in your default browser.

LaCie Big Disk... | Answered on Dec 10, 2010


If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismatle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not reconized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues'
Thumbs up please if it's any use to you Thank you.

LaCie Big Disk... | Answered on Oct 09, 2010


Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

LaCie Big Disk... | Answered on Sep 29, 2010


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Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

LaCie Big Disk... | Answered on Sep 27, 2010


There are other options in disk utility, connect it up and open the disk utility, if it shows up select it and see what you have.

LaCie Big Disk... | Answered on Feb 15, 2010


just open your external HDD case, look for the connector (SATA or IDE), so buy new external harddisk case according the connector type.

LaCie Big Disk... | Answered on Dec 21, 2009


try installing the drive on a friends pc to see if it is the drive or your pc

simple things first...

if you do a test on a friends pc take a couple of cdrs/dvdrs so you can burn the files you can't live without...

good luck

rate if helpful

LaCie Big Disk... | Answered on Oct 25, 2009


Hello,

First, if you're looking for someone to blame, blame Steve Jobs, his vision of a proprietary computer is the reason the your sons windows PC didn't regognize the Mac formatted disk and attempted to format it. For the record I own a Mac but do not agree with his methodology.

There are a couple of ways to retrieve the files. The first and cheapest is to do it yourself with simple data recovery software. Depending on the type format your son's computer was executing and how far it got this may work and find your file. This method carries inherent risks akin to trying to tune your own car if you're not a mechanic, including further damaging your files or rendering them unrecoverable by the next method.

For this method do two things. First, install Macdisk on your son's computer(sorry no cheap way to do this on your Mac). http://www.macdisk.com/downlen.php3

This will only work if the windows install is a 32-Bit version.
Once Macdisk is installed, Buy a copy of Filescavenger http://www.quetek.com/products3.htm

The personal addition should suffice. Connect the external drive then wait for windows to recognize it. Cancel any offers to format/fix the drive. Now Run File scavenger, select the drive and select the long search format then initiate the search. Once complete, work the the list and select all pertinent files, then save them to the windows drive for safe keeping.

Once you've had a chance to look through the files, if they look right you can format the external drive and copy the files back.

If this fails to garner results, or if you're not feeling up to the risk involved in trying this yourself I can help you connect with an appropriate pro. Just reply with your location(Country, City, State) and I will refer you to an appropriate facility.

Hope this helps FixYa,

Crankstart

LaCie Big Disk... | Answered on Oct 20, 2009

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