20 Most Recent Brother DCP 115C All-In-One InkJet Printer - Page 4 Questions & Answers


This is a link to the Brother website
You will need to select OS sys, Language etc

Brother DCP 115C... | Answered on Sep 27, 2012


Does your computer recognize the printer as in you can see it connected on your screen? Try clearing the print que or restarting your printer and doing a manual print test page directly from the printer buttons.

Brother DCP 115C... | Answered on Sep 04, 2012


Here's what the manual states in the troubleshooting section:


Unable to Change
Unable to Clean
Unable to Init
Unable to Print
Unable to Scan

The machine has a mechanical problem.
-OR-
A foreign obstacle such as a clip or ripped
paper is in the machine.
Open the scanner cover and remove
any foreign obstacles inside the
machine. If the error message
continues, disconnect the machine
from the power source for several
minutes then reconnect it.

Check the Brother website here:
http://welcome.solutions.brother.com/BSC/public/eu/gb/en/faq/faq/000000/000500/000065/faq000565_001.html?reg=eu&c=gb&lang=en&prod=dcp115c_eu_as&Cat=11

Brother DCP 115C... | Answered on Sep 02, 2012


this is error 46

plz search the forum for this item and unable to clean, too.

it is explained many times here

Brother DCP 115C... | Answered on Jul 20, 2012


Brother MFC-5440CN Unable to Clean error and may work for some others.


Hi you can try
This works with most Brother printers

Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.

- Machine off
- Switch on the machine while holding down the “menu” button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press “99” to exit the maintenance mode

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box


Also can try.

Reset code.
Press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again) press 80
then keep pressing black/mono start button until screen displays ‘purge count’
press 2783 to reset purge count
press stop/exit key
press 99
machine should return to normal



Brother DCP 115C... | Answered on Jul 12, 2012


Yellow is one of the colours used to produce a shade of red.

I don't know how but ther must be a way to print a test page to see if the print heads need cleaning I've never used a brother.

Brother DCP 115C... | Answered on Jun 18, 2012


for that you will have to open the printer and remove the head unit,and clean it with moist tissue and alcohol. thanks.

Brother DCP 115C... | Answered on Dec 19, 2011


Paper clip preferable plastic I'll help the card out, or some fine pair of tweezers will work perfectly.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Brother DCP 115C... | Answered on Dec 12, 2011


download the canon resetter utility - IP utility http://www.ipt.nm.ru/ you will have the solution

Brother DCP 115C... | Answered on Dec 09, 2011


Hellothe color cartridge of the printer has empty or dried, replacement of the same will be solve the problem.
good luck

Brother DCP 115C... | Answered on Oct 04, 2011


i have the same problem

Brother DCP 115C... | Answered on Oct 01, 2011


In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer ONLY WHEN PROMPTED, to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken. Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

Thank you for using Fixya

Brother DCP 115C... | Answered on Sep 21, 2011


If running several cleaning cycles has not helped, then you will need to have the print head replaced and the ink delivery system purged.

Brother DCP 115C... | Answered on Aug 01, 2011

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