20 Most Recent Kodak EASYSHARE 5500 All-In-One InkJet Printer Questions & Answers


It is the print head. Cleaning the heads does not do any good, either does replacing the ink. What you'll need to do is contact Kodak's customer service line and they can replace it for you free of charge. On this site everyone seems to be saying it is consistently the black that stops, however, based on what Kodak said it is possible that either the black or the color can have this same issue.

When you call in they will ask you for your service number, which is located on the bottom left corner of the machine, when you lift the lid (as if you were going to replace the ink). They didn't ask me when I bought it, how much I used it, etc.

They will set up a case for you - it takes 2-3 business days for the print head to arrive. They will provide you with an invoice number as well. Be sure to document it all just incase the head never comes, or if there are additional issues after you receive it (and/or if it doesn't solve the problem)

Kodak EASYSHARE... | Answered on Dec 11, 2017


should have contacted Kodak while it had warranty .

Kodak EASYSHARE... | Answered on Nov 28, 2017


Software issue. Try a hard reset of printer or uninstall and reinstall the software of unit. in computer that is affected.
And if you continue to have issues with it contact the Kodak experts directly on their web site.

Kodak EASYSHARE... | Answered on Sep 14, 2017


Go here:

http://www.kodak.com/go/aiotroubleshooting

Within the tool, select Print quality, then No black, missing text, or text quality.

After answering all the questions (assuming you haven't abused your printhead) you will be prompted to enter a service number, name, and address to be mailed a replacement printhead.

I just went through this and was told my printhead would arrive in 2 to 5 business days.

Kodak EASYSHARE... | Answered on Aug 09, 2017


problem is likely to be the print head, the ink can dry up inside the print head and block fresh ink from flowing.

you can get print head cleaning solution from ebay, which sometimes works, or else go here to get your replacement print head

www.kodak.com/gb/en/consumer/products/printing-supplies/printhead.../default.htm

the one i have is a clip in clip out part

Kodak EASYSHARE... | Answered on May 03, 2017


To quote Shockwave727:

{ ...
6202 error code means that the scanner motor failed

to solve this

-Open the printer access door of your printer
-Unplug power cable
-then after 30secs plug the power able back
-If the printer is already power-up the message printer access door will appear
-Close th printer access door
-try to scan or print

If this issue not solve call tech support of kodak Toll free 1 800 421 6699

... }

Kodak EASYSHARE... | Answered on Nov 07, 2015


Look at the back of the printer, you will find 2 latches at the back of the printer, you need to press those latches to open the rear access door. once the rear access door is open you can take the paper that is stuck inside the printer.

Kodak EASYSHARE... | Answered on Jun 29, 2014


corrupted drivers,delete printer and reinstall.

Kodak EASYSHARE... | Answered on Jun 13, 2014

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