20 Most Recent Helio Ocean Cellular Phone Questions & Answers


it seems to be a common problem on the helio, luckily i haven't had to deal with it. most problems seem to be fixed by clearing the cache in the browser.

another option, download opera. it's a hack, but a much better browser than the supplied one.

http://www.heliocity.net/2007/opera-mini-4-beta-and-wlirc-with-qwerty-support/

Helio Ocean... | Answered on Aug 30, 2016


my friend sold me a HELIO cell phone and its locked can you help me please.

Helio Ocean... | Answered on Aug 28, 2015


unfortunately you cant...you have to take it in and have it reset..if your service provide it..if you have a home phone call your service pro and they can asst you..if you have patients..lol

Helio Ocean... | Answered on Aug 18, 2015


If you connect your phone to your PC and can't access your pictures then you should be able to transfer them to a memory card that you install in your phone. You then put this memory card into your PC if your PC has the slots. If your PC does not have memory cards inputs then you need a USB connection converter.

Helio Ocean... | Answered on Jul 12, 2015


Dear Brother:

You may try default phone and security code to remove restrictions.
ur defalt phones codes is 12345 or 00000 u can use it
Default 4 Digit user code: 1234 or 0000
Default 6 Digit Security code: 123456 or 000000

Type *#06# at the mobile screen to know IMEI no of your mobile.
send the IMEI no to me and i will reply you with unlocking code.
IF Problem not Solved So
Please New Software install in the Phone Problem will Solved

Helio Ocean... | Answered on Dec 21, 2012


Wow thats horrible. You would have to do a Hard Reset..and they are the only ones who can give you the codes to do that. I did mine maybe 3-4 weeks ago by calling them and they gave me all the numbers and steps to do it.

Helio Ocean... | Answered on Jul 28, 2012


These directions are for an AT and T phone, but other than that, are the same for any carrier. A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your phone carrier to unlock your SIM card. You can obtain your phone's PUK code from your carrier in one of these ways: Log in to Your account.online Use a Technical Support Chat Contact your carriers Customer Care Get Your Phone's PUK Code Online Go to the Phone/Device page. From the My Phone/Device screen, select the Unblock SIM Card link under the My Make & Model heading. The Unblock SIM screen will display your PUK code and will give you instructions for unblocking your SIM Card. Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code. Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM Card. The phone will display the following error: "PUK blocked call operator

Helio Ocean... | Answered on Oct 26, 2011


PUK code, (personal unlocking key).

This is SIM card related / specific. If you take the SIM card out of the phone, the phone will work with another sim card.


The puk comes up when the pin code has been entered wrong 3 times. To get the puk code for your sim card, you have to call the service provider of that sim card. They are the only ones who can provide you with the right puk code for that sim card.


The puk code may also have came with the documentation of the sim card, if its a prepaid card the Puk code comes on the documents or on the box of the product.


if your unable to obtain the PUK code, get a new SIM card.


Also entering the puk code wrong too many times will eventually ruin the sim card forcing you to buy or contact your service provider for a new sim card.


There are no puk code calculators or anything that we can do about it, you can buy premium assistance and you will get this same response. There is no other solution.


You have to contact the phone service provider of that sim card or replace the sim card.

Helio Ocean... | Answered on Jul 14, 2011


Any phones that say their blue tooth compatible will work. Most phones that have been made in the past few years are so if you recently bought it then it should work

Helio Ocean... | Answered on Jul 03, 2011


my phone is blocked he ask me puk code and i dont know what is puk code and my mob model number is f102 h3g

Helio Ocean... | Answered on Dec 05, 2010


Unfortunately, you will have to move all of your contacts over manually, one at a time. If your phone does not have a removable SIM card, you must do this manually.

Verizon has a service available for any of the phones you purchase through them, called "Backup Assistant," which allows you to automatically back up all your contacts, and makes switching them to another non-SIM phone a snap. If you had their service on one of their Service Phones, you could do this automatically. Unfortunately, Verizon does not carry the Helio Ocean.

Helio Ocean... | Answered on Nov 16, 2010


you may need a new battery ;)

Helio Ocean... | Answered on Sep 26, 2010


you could sell it on ebay for spares or repair or any sites like mazuma.com buy phones even though there not fully working

Helio Ocean... | Answered on Sep 26, 2010


helio ocean2 lock code forgot?
how do i solve?

Helio Ocean... | Answered on Jun 17, 2010


how to repair zte c330 phonelock??????????

Helio Ocean... | Answered on May 25, 2010

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