20 Most Recent Canon PIXMA MP470 All-in-One Printer Questions & Answers


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .
And Also
Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Canon PIXMA... | Answered on May 13, 2019


If the cover is closed and you have found the switch and tested it ok, try to unplug the printer and restart.

Canon PIXMA... | Answered on Apr 24, 2019


I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15403

Canon PIXMA... | Answered on Sep 15, 2018


Hello, Jordanreinha -

You will need to install a color cartridge, too.

Oddly enough, with color printers, both the black and color ink/s are used to print black. Go figure?

Best wishes.

Canon PIXMA... | Answered on Feb 26, 2018


Something is wrong with the scanner or communication to the scanner

Canon PIXMA... | Answered on Oct 30, 2017


Your feeder wheels need to be cleaned, open it up yourself from diagrams online, locate the feeder wheels, remove them, clean them with rubbing alcohol and a lint free rag, that will take care of the problem, if however the wheels are worn or how chips in them, then you can order the replacement parts

If you need further help, I’m available over the phone at https://www.6ya.com/expert/michael_2094e122cc46f24c

Canon PIXMA... | Answered on Sep 27, 2017


So go back to former driver since this one does not work. A no brainer!!!!!

Canon PIXMA... | Answered on Aug 28, 2017


Some printer brands have a cute scheme that reads a "new" cartridge as good, but the refilled one has a small fuse link that is burned out by the printer. Try factory new cartridges. Unplug the printer power for a bit to reset the printer.

Canon PIXMA... | Answered on Jun 18, 2017


It means that not all contacts are working.
1. Try this first - unplug the printer for a minute from the power supply and then replug.
2. Make sure you have removed ALL packaging materials from the printer. Details can be found here
3. Try to reseat the ink cartridge. Details here.

If the steps above dont work, then the issue you describe seems to indicate that your product requires repair service. If you feel your product might require service, a Technical Support Representative will be happy to answer any questions you may have and explain the service options available to you. You can contact Canon through the email link or phone numbers listed below.
  • Obtain Support by Email
  • For toll-free technical support*, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays).

    * There will be a pay for support charge if your product is out of warranty (see next section, below).

  • Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752

  • Technical Support is available for Customers in Canada at 1-800-OK-CANON

Canon PIXMA... | Answered on Jan 19, 2017


Could you give me more details please, Flashing lights? Which lights are flashing, what is the error code if you are getting any?

Canon PIXMA... | Answered on Nov 13, 2016


earlier model mp 470's were not wireless capable.

Canon PIXMA... | Answered on Jun 05, 2016


check the document settings to see if there is a background color box ticked
check in the printer settings for the same thing

Canon PIXMA... | Answered on Jun 05, 2016

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