20 Most Recent KitchenAid Artisan Series Tilt-Head Stand Mixer - Page 8 Questions & Answers

Your question is a bit obscure?? On reflection it's not really a question.

KitchenAid Food... | Answered on Jan 28, 2017

The solution will probably be under the back cover. Are the switch contacts touching at speed 1? Are all the wires secure on the black control plate? Has anyone been fiddling about with the speed control adjustments? Possibly the small 4 wire PCB above the black control plate is unwell although normally it would give completely dead or every speed high speed.

KitchenAid Food... | Answered on Jan 28, 2017

Check the carbon brushes, they could be worn out. Apart from that you will be pulling it apart to find the burning, that's where the fault will be.

KitchenAid Food... | Answered on Jan 28, 2017

Get a copy of the Repair Part List for your model at Kitchenaid.com
Download a Copy of the Kitchenaid Service manual.


Adjust the mixer speeds (if necessary):
Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

KitchenAid Food... | Answered on Jan 09, 2017

You need to remove the trim band (one screw at the back) that exposes 4 screw heads where the top cover joins the gear case. There are 4 screws from the top that retain the planetary assembly. I can't remember if you need to remove the motor to expose all of them. The motor is no big deal to remove.

KitchenAid Food... | Answered on Dec 21, 2016

Take it back, no point voiding your warranty pulling it apart. You do know you need to put a bit of downwards pressure on that knob when moving it forward and back ??

KitchenAid Food... | Answered on Dec 20, 2016

Properly having a look to find the cause is going to involve removing the planetary (remove chrome drip ring and knock out the pin) and then removing the back cover. Remove the white and the black wires from the speed control and take the return spring off the bottom of it. Undo the 9 screws holding the gear cases together and separate the 2 halves. You will now be able to inspect the shaft, spacing washer pins and gears on the planetary driving shaft. Normally they have a bit if movement up and down in the planetary (when it is fully assembled) I've never found a fault within the gearbox to cause it or if I have it's been through someone pulling it apart and not assembling it correctly. When I do them I add an extra fibre washer on the outside between the planetary and gearbox housing, there should already be one there, I add another of suitable thickness to remove play but not make it tight.

KitchenAid Food... | Answered on Dec 20, 2016

Remove the chrome drip ring by knocking it downwards with a flat screwdriver and a hammer.....carefully. Then you can get a couple of flat screwdrivers in as levers between the now visible screw heads and the planetary.

KitchenAid Food... | Answered on Dec 05, 2016

you can try looking at www.elektrotanya.com on google chrome browser. They may or may not have it but it is definitely a door switch. If you take it apart and find the door switch you can ohm them out and they are just a set of micro switches

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

KitchenAid Food... | Answered on Oct 13, 2016

Sorry that info would need to come from the manufacturers data base using the model and serial number of the appliance.

KitchenAid Food... | Answered on Oct 13, 2016

Sounds very much as if the worm (follower) gear needs to be replaced. This is a sacrificial gear which fails under too heavy a load preventing failure of the motor itself.

Replacement is shown on videos on the net and you can download the Service Manual at:


KitchenAid Food... | Answered on Oct 02, 2016

Please re-ask this question with your mixer's model number.

KitchenAid Food... | Answered on Oct 02, 2016

Remove the back cap over the speed control and look at the speed control plate while operating the speed lever. Make sure the lever is moving the plate in and out. If yes then I would replace the small PCB above the control plate, that is the electronic part of the speed control and not worth very much at all.

KitchenAid Food... | Answered on Jul 07, 2016

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