20 Most Recent Digidesign Digi 002 Rack FireWire Pro Tools LE Music Production System Volume License for PC, Mac (MX002R) Questions & Answers


Hi
First thing to do is a hard reset. Merely unplug the power cord for 4 hours, then power up again.In order to dissipated the remaining current stored in the memory and disconnect all unit connected.

Regards:
votit

Digidesign Digi... | Answered on May 23, 2012


I just talked to Digidesign and apparently this is a problem with the DC power harness.  You can call them and they will send you a replacement harness at no cost, since it is a repair and a known issue.  Basically I was told that the problem was due to oxidation on the power contacts.  The oxidation prevents the unit from having constant power.  The clicking you hear are the relays going through the initial power sequence multiple times as they get power and then lose it again. In theory you could fix the problem temporarily with some contact cleaner.  They will be sending me a a package with the new (and improved) harness, instructions and contact cleaner.  I am assuming this will fix the problem once I get the chance to swap the harness myself.

Digidesign Digi... | Answered on May 23, 2012


hello all. this is a very common problem with the 002. get out the dish gloves and follow these instructions. let me know how you go. its my own personal solution which worked for me. may or may not but its definately worth a shot.
unplug the unit and put on some rubber gloves. unscrew the top off the unit. if the front of the unit is facing you, on the far right is the power console. I had the same problem with mine. The problem is that the firewire isnt receiving power all the time. So what you do is just unplug the plug at each end of the power unit, and plug it back on. do that ten times and that should solve it. did for me. i know, sounds too good to be true, but give it a shot

Digidesign Digi... | Answered on Jul 07, 2011


unplug the unit and put on some rubber gloves. unscrew the top off the unit. if the front of the unit is facing you, on the far right is the power console. I had the same problem with mine. The problem is that the firewire isnt receiving power all the time. So what you do is just unplug the plug at each end of the power unit, and plug it back on. do that ten times and that should solve it. did for me. i know, sounds too good to be true, but give it a shot.

Digidesign Digi... | Answered on Jul 06, 2011


probably too late..but the internal power harnesses go bad on the digi oo2. I bought mine from sweetwater and they sent me a new harness for free.

good luck

Digidesign Digi... | Answered on Aug 23, 2010


unable to locate hardware is what my mac says.all lights are on

Digidesign Digi... | Answered on Jul 25, 2010


Hi,

Its absolutely fine for the firewire to blink insde. Its common with all models. I donot see any issues here. Infact not blinking would mean that its not gettiing power.

Let us know if you have something more to know else accept the suggestion.
Thank You for contacting Fixya.com

Digidesign Digi... | Answered on Jul 25, 2010


hi
The 002 ALWAYS come up with the mute on. Hit the button and turn it off.

If the computer is not recognizing the 002, it's either a bad Firewire cable
or maybe you have another Firewire device plugged into the computer.

If neither, it's the power cable and Digi will fix it or send you a new one
so you can fix it.

Digidesign Digi... | Answered on Jul 25, 2010


this sounds like you could have blown the firewire port on the mac, this can happen if you plug in and out, even though it is supposed to be hot swappable. if nothing shows up on the firewire port but does show up on other ports on other computers then that could be the problem. its back to base with apple for a repair.

Digidesign Digi... | Answered on May 06, 2010

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