20 Most Recent magicJack Plus - Page 2 Questions & Answers


Just want to renew my phone number with easy steps

magicJack Plus | Answered on Mar 16, 2015


contact magic jack.com they would be the only ones can help

magicJack Plus | Answered on Mar 16, 2015


Is your Magic Jack plugged into AC wall current with a Power Adapter?
If so, try powering the MJ directly off a USB port on a computer.
The MJ power adapter is prone to failure. On the MJ plus, there is a blue power light in the shape of a cross near the word "plus". That light should be illuminated when plugged into a USB port or a power adapter. If the light is out when using the power adapter, then the power adapter is dead. If the light is out either way, then the MJ is probably dead.

magicJack Plus | Answered on Mar 13, 2015


No. There the USB port on the Kindle Fire doesn't host any signal. It is strictly used as a port to plug an external storage device into.

magicJack Plus | Answered on Mar 11, 2015


Not knowing if it suddenly stopped working or has not worked at all, recommend first contact MagicJack here: http://www.magicjack.com/customercare.html

You can use the web chat feature, and then save the conversation in case there are instructions you need to follow.

magicJack Plus | Answered on Mar 04, 2015


Yes. See here: http://www.magicjack.com/plans.html

magicJack Plus | Answered on Mar 04, 2015


go to the magicjack website and chat with them they can talk you through most problems

magicJack Plus | Answered on Feb 12, 2015


Most likely your system has a firewall somewhere .
Could be the router. You need to log into the router and check TCP ports 5060 and 5061 are allowed in the firewall settings . ring your isp and ask them to help you get Voip incoming ports to work on your router for incoming Voip and tell them the device you are trying to use

magicJack Plus | Answered on Jan 02, 2015


Magicjack offers free live tech support in a text message format.
To contact them, go to www.magicjack.com and go to "support".

magicJack Plus | Answered on Dec 25, 2014


From Your Computer
Step 1 Launch the MagicJack software on your computer.
Step 2 Press the "Vmail" button.
Step 3 Press "0" to personalize settings.
Step 4 Enter your password when prompted. The default password for MagicJack is "1234." Enter that password if this is your first time setting up voice mail.
Step 5 Press "0" to get your mailbox options.
Step 6 Press "1" to record a message that plays when you are unavailable, or press "2" to record a message when you're busy. The first message plays when your Internet connection is out, and the second plays when you're on another call.
Step 7 Press the "#" key to end the recording.
Step 8 Listen to the recording by pressing "1" again, and press "2" to accept the message or "3" to re-record your message. Repeat this process until you're happy with your message.

magicJack Plus | Answered on Dec 18, 2014


Whose number are you trying to dial? Only a certain number?
Go to this site: http://www.magicjack.com/customercare.html
They should be able to help you with your problem.

magicJack Plus | Answered on Nov 25, 2014

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