20 Most Recent Samsung HT-Z310T Theater System Questions & Answers


I had the same problem with my Samsung HT-BD1250. In my case the fan did not run at any time! As a safety precaution, to prevent overheating, when the fan is malfunctioning the receiver powers off. I simply opened up the receiver and discovered that the fan was not even connected! I just plugged it in and.....Voila! Works like a charm. Be warned though that if your unit is still under warranty, opening it up will likely void the warranty.

Samsung HT-Z310T... | Answered on May 07, 2019


it is a known product defect. samsung will fix it for you if you send them a lot of money. this helps them keep their prices low.

Samsung HT-Z310T... | Answered on Aug 24, 2018


The amplifier has a bad channel, the power supply is bad, or the amplifier is drawing too much power.The speakers could also be wrong, if they are not the speakers that came ith th unit, they will need to be replaced. (Any speakers within the specs of the amplifier will work, so to that end the system is customizable. You can go to Samsung.com to find the amplifier's wattage per channel, but the speakers you get MUST be 3 ohms impedance.) I have an article/tip/how-to as to wiring multiple speakers to one channel.

Samsung HT-Z310T... | Answered on Jun 06, 2016


I've advice you to check your exhaust fan if working properly.
The processor shuts down the unit because it sense that you have a problem on the fan.
This is happen to avoid further damaged to your output I.C. which is quite expensive.
If the fan is not working then try to clean it, sometimes it is full of dust that caused to stop from functioning. If you confirmed that the fan is already defective then replaced it with a new one.
After replacing and the symptom is still there then I've advice you to look for a qualified technician because there might be sometime wrong on the board (faulty parts).

Pls rate my help.

Thanks for using fixya...

Samsung HT-Z310T... | Answered on Mar 21, 2016


connect audio cables from the audio out jacks on your tv to the audio in jacks on your samsung surround. they may be labeled video 1,2 or aux. if your using a cable box the cable box may have optical or digital input jacks. your samsung surround should have a digital in jack which requires an optical cable.

Samsung HT-Z310T... | Answered on Apr 02, 2015


dont off the system keeping in loud volume keep it mute or less then switch off

Samsung HT-Z310T... | Answered on Apr 02, 2015


From what I can gather the problem is caused by a faulty sensor. I don't know where the sensor is yet. But I have eliminated everything else associated with the fan which is the fan lol.

I have taken the fan out of my HT-Z510 and hooked it up to my computer and it worked flawlessly.. I am awaiting an email from Samsung as we speak. I will keep you posted

Samsung HT-Z310T... | Answered on Mar 27, 2015


Hi the problem is, is that the system is overheating. Meaning the extractor fans inside the machine could be taking in excessive heat from over systems and the machine is trying to turn off before any damage to the system. Solution: Move it to a more open area!

Samsung HT-Z310T... | Answered on Feb 23, 2015


Software on blu-ray players need to be updated occasionally. You may need to visit Samsung's website for instructions on updating the software on your player. This may be as simple as downloading a file or requesting an update disc.

Samsung HT-Z310T... | Answered on Dec 22, 2014


I've had a similar problem where the disc continues spinning in the "loading" mode and then finally goes to "disc error." So, I opened the cover of the player, and noticed that the disc was not spinning as fast as I expected, and there was an extra unpleasant sound when the disc was spinning. Thus, I suspected there was an issue in the drive motor system: either the motor drive board, the motor itself, or the contact to the disc. I saw that there was dust accumulated on the rubber contacts to the disc, so I cleaned them with a q-tip. I then resetted the system, and the disc was the spinning normally again, and everything worked like before! (Other things I have tried in the past were cleaning the lens and updating the firmware, none of which worked) I hope this helps!

Samsung HT-Z310T... | Answered on Aug 11, 2014


If I remeber correctly, the Samsung HT-Z310 is a dvd system.....not blu-ray. Won't play blu-rays - never has, never will.

Samsung HT-Z310T... | Answered on Jan 02, 2014


Try replacing the batteries in the remote first. If this doesn't work it is very likely that you just need to replace the remote.

Samsung HT-Z310T... | Answered on Dec 06, 2013


When you've got good volume, try unplugging the speakers (only for a very short time) to see if that whining noise is still there or if it's stopped. We're trying to see if the whining is related to the low volume and "protect" or if it's only coincidental.

Try unplugging all the cables (except the power cord). Turn the player on & off several times & see if that whining noise acts the same. Also see if the player goes into "protect". What we're trying to do here is see if it NEVER goes into "protect" with the cables unplugged.

Last... try to get it to start & run without going into "protect", with all the cables unplugged (except power). Plug the cables in, one at a time, and see if plugging one of the cables in forces it into "protect". If so, there's something wrong with that cable or whatever's on the other end of that cable. Unplug it again & restart the player - no "protect"? Wait a little while, plug the cable in. "Protect"? Check the other end of that cable.

If it goes into "protect" with nothing plugged in except the power, then the player is probably a write-off, ready to be replaced (it's not very often that DVD players are worth repairing these days).

Samsung HT-Z310T... | Answered on Nov 05, 2013


That is because one of the outputs has a short circuit and there is a problem with over current

Samsung HT-Z310T... | Answered on Oct 26, 2013


You have this backwards. If you are trying to use a Samsung remote, the codes are in it. If you are trying to use some other universal remote you need to specify the brand of remote to get a response from us

Samsung HT-Z310T... | Answered on Sep 29, 2013

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