20 Most Recent Canon PIXMA MX850 Multifunction Printer Questions & Answers


The printer offline error mostly troubles windows 7/8/10 users, The printers loses connectivity even when it is connected and operating. The status message displays offline on the computer, and the printer does not print. An Offline status indicates that the computer has failed to communicate with the printer. In some network conditions, the printer might get offline unexpectedly.

Before going to the solution for this you must know when and why printer offline error takes place:
The error may appear when Windows 8 diagnoses that the printer is unavailable, but unfortunately, most times it fails to tell whether the printer is really offline or if it has connectivity problems or printing errors. Reasons why your printer appears to be offline, include problems with hardware, such as disconnected cables or malfunctioning equipment, and problems with software, such as corrupted or incompatible driver files.
These might occur when:
1. The connection between the computer and the printer is slow/unresponsive.
2. The printer has encountered an internal error
3. There are multiple unfinished print jobs in the queue.
There are some simple steps you can follow before going to any complicated way:
Your printer offline can be a problem with the driver software. This is a small piece of code that Windows and the printers use to "talk" to each other. If the driver software is outdated, corrupted or incompatible with the version of Windows that you have installed, you may need to update it.
Restart the printer and the computer or unplug its USB cable.
Do check that the printer's power cable is plugged into an electrical outlet. If the printer is connected to a power strip, make sure the strip itself is connected to the electricity supply and is turned on.
In case you are using a network printer both wired or wireless, You restart the router as it may cause due to network failure.
Different manufacturers come with their own diagnostics software which can inform the user about the problems coming up (Ex : HP's Print and Scan Doctor), Use it as it will be really useful.
PRINTER OFFLINE ERROR Solution 1 :
Type in Services in your windows searches and hit the enter key. Click on Services option from the set of search results as shown below.
A new window for Services opens up. Scroll down and find the entry named Print Spooler.
Now right-click on Print Spooler entry and then on Properties option.
Set Startup type as Automatic from the drop-down menu.
As next, hit the Start button and wait till windows start the Print Spooler. Once done, hit Apply button.
Now if you look at the status of the Print Spooler, you can see that it is Started.
Solution 2 :
If the above method doesn't work for you, you can always try our second method. For that, type in Devices to the windows search and choose Devices and Printers from the search results.
Now find the printer that is offline and right click on it. Click on the option See what's printing from the context menu that appears.
A new window opens. Now click on the Printer tab and uncheck the option that says Use Printer Offline.

Canon PIXMA... | Answered 2 days ago


If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/

Canon PIXMA... | Answered on Mar 21, 2019


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Canon PIXMA... | Answered on Feb 25, 2019


1) The Support Code b200 is an error message that may arise with the text which states "Printer Error Occurred", or "Contact the Service Center".

2) You will receive this message on your printer due to an electronic problem which may arise in the ink cartridges.

3) Open the top cover of your printer. Discard all the cartridges. Get rid of the printhead by lifting the lever which is placed just near the cartridge cradle, then take the printhead from the printer.

4) Re-insert the printhead back into its correct position, and ensure to lock the lever. Insert all the cartridges into their correct position, and confirm that there is no open door.

5) Unplug your printer cord from the electricity board, and keep it unplugged for a few minutes.

6) Let the printer cool down. Plug the printer back again.

Canon PIXMA... | Answered on Nov 21, 2018


1) Turn the printer off. Unplug it from the power source. Open the printer cover in order to expose the ink cartridges.

2) Remove the MP560 cartridges - PGI-220BK and CLI-221. Re-install the printhead, and the ink cartridges before you power up your printer.

3) Cleaning the printhead might solve the problem.

Canon PIXMA... | Answered on Nov 21, 2018


Hi
Here is the codes
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Canon PIXMA... | Answered on Nov 07, 2018


if it's 6A00 then theres a problem with the cleaning unit where the printhead parks. Look for any paper scraps in that area, 6000 is a paper feed error saying something may have fallen in stopping the paper transport roller.

Canon PIXMA... | Answered on Nov 06, 2018


Ink Carts do act finicky at times. Especially Canon carts.
In many cases, the ink carts have a small fuse built into the back of the cartridge that opens up if the cart has been removed for any reason. Replacement Carts come with the fused portion reset, thus when you insert it into the printer, it works great. If the cart is FULL, it still may not be observed as full or new by the Printer itself. Best way is to use a new cart, not necessarily a Canon Brand. Use an inexpensive company like
https://www.carrotink.com/canon-pgi-5-cli-8-combo-10-pack-ink.html

Canon PIXMA... | Answered on Feb 15, 2018


when you go to print you should get a print page on which you will see properties
click on that and select the tray you want to print from
make that tray the default tray-- apply ---and ok

Canon PIXMA... | Answered on Jan 30, 2018


Try adding a continuous ink supply to the printer.
Continuous Ink System Canon eBay Cleaning the print hrad may solve your color problems too.

Canon PIXMA... | Answered on Oct 30, 2017


cns assoc's answer was spot-on. I found the burnt-out nozzle under an empty cartridge, which I tried to take a picture of...


2017-07-23 15.39.40-o5noa44imc0ilwxduw4mdywk-2-0.jpg

Canon PIXMA... | Answered on Jul 23, 2017


For an effective wireless connection, the printer should be connected to one of the LAN ports of a configured wireless router. This way, every pc(mostly laptops with wireless capability) can print to the printer. You will need a wireless adapter for desktop pcs to access any resource made available wirelessly ok. Good luck

Canon PIXMA... | Answered on May 09, 2017


I'm using an MG5220 and got this same message. Here's how I fixed it.

On the printer control panel press the soft key to select the scan function. Then hit the soft key to select Save/Forward. Then select Foward scanned data to a PC. On the next screen make sure to select the appropriate PC. In my case I'm connected wireless but the selection was set to USB connection and that's why I was getting the error noted above. When I picked the PC that is connected wirelessly everything worked fine again.

Canon PIXMA... | Answered on Nov 30, 2016

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