20 Most Recent Schlage FE575-CAM-ACC FE575CAM505ACC Lifetime Polished Brass Electronic Sec Questions & Answers


if you can't find the master number you may have to reset the lock to factory setting. suggest contacting lock maker for help
https://www.schlage.com/en/home/contact-us.html
These might be what you are after
https://www.schlage.com/content/dam/sch-us/documents/pdf/installation-manuals/23780042.pdf
https://www.doorhardwarecenter.com/files/docs/FE_PROGRAMMING.pdf

Schlage... | Answered on Mar 05, 2018


Change your battery out using a quality brand battery IMMEDIATELY! Flashing red means the battery is critically low, and the lock may quit functioning altogether! Don't get locked out!
You need to navigate to this webpage:
http://consumer.schlage.com/Service-Support/Pages/InstructionsandManuals.aspx
and under the heading"Electronic Keypad Entry Flex-lock...", go to "Low Battery Indicators Video"--16th one down the list.
Also, watch "Programming your FE575 Keypad Entry Lock Video, 9th one down.

Schlage... | Answered on Sep 12, 2012


Go to this page:
http://consumer.schlage.com/Pages/home.aspx
and under the link "Service & Support" you will be able to click on "Instructions and manuals" where you will find videos and downloadable instruction sheets for the FE575.
A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Good luck!

Schlage... | Answered on Feb 23, 2012


"How can I program my electronic keypad lock when the instructions with the Programming Code have been lost?"
The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

Reprogramming FE 375:

This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! A battery should last about three years under normal usage.
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Schlage... | Answered on Aug 28, 2011


There is only a one year warranty on the electronics. Check the installation manual for a reset procedure and double-check the battery installation & electrical connections. Most manufacturers do not sell the electronic parts separately, ans it might actually cost more to repair an electronic lock than replace it.

Schlage... | Answered on Aug 26, 2011


Reprogramming FE 375:

This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number ( the programming code) that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! A battery should last about three years under normal usage.
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Schlage... | Answered on Aug 20, 2011


Reprogramming FE 375:

This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery!
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

Good luck!

Schlage... | Answered on Aug 06, 2011


Go to this web page:


http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

and you will find videos and downloadable instruction & installation manuals for your lock.

The downloads are .pdf files, requiring that you have Adobe Reader installed on your computer if you cannot view them. The free download for Adobe Reader can be found here:

http://get.adobe.com/reader/

Good luck!

Schlage... | Answered on Jul 31, 2011


Reprogramming FE 375:

This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number that you need to reprogram the lock.
Of particular interest to answer your question, this link will take you to the PDF file for the installation and programming of your lock. You will want to use the information under the Programming section:

http://consumer.schlage.com/Project%20Documents/P515-859.pdf

You will need Adobe Reader installed on your computer in order to view PDF files, so if it doesn't display for you, get and install Adobe Reader from here:
http://get.adobe.com/reader/

This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery!
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

Good luck!

Schlage... | Answered on Jul 27, 2011


Reprogramming FE 375:

This link will take you to the page you need to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery!
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

Good luck!

Schlage... | Answered on Jul 20, 2011


Reprogramming FE 375:

This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery!
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

Good luck!

Schlage... | Answered on Jul 13, 2011


You confused me about which model-the FE575 or BE365 lock that you are dealing with, but that's no problem. The information for either can be found on the same page.

This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Reprogramming FE575:

Scroll down to this heading on that page:
Electronic Security-Keypad Entry Flexlock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery!
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

Reprogramming BE 365:
Scroll down to this heading on that page:
Electronic Security-Keypad Deadbolt BE365
This installation video (second item down) will be useful to allow you to disassemble it and view the sticker.
The seventh item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

Good luck!

Schlage... | Answered on Jul 04, 2011


Start on this web page to identify your lock:

http://consumer.schlage.com/Products/Pages/category-landing.aspx?category=Electronic+Security

Then go to this page for links to the proper instruction and programming manuals and videos for your lock:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

If you're still having a problem or need parts, here is the contact information for Schlage Customer Service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

Hope this helps!

Schlage... | Answered on Jun 03, 2011


For solutions go to this web page:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#1

Scroll down to :
"Electronic Security-Keypad Entry Flex-Lock FE595/Keypad Entry Auto-Lock FE575 Documents"
There you will find videos and instructions for your lock. Good luck!

Schlage... | Answered on Apr 10, 2011


This link will take you to a video on how to reprogram the code:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#13

Schlage... | Answered on Mar 17, 2011


This link will take you to a video on how to program the lockset:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#13

Schlage... | Answered on Mar 17, 2011


Here's a link to information on your lock:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#13

Also, I've included a link to the frequently asked questions page, which may have more info such as is it worth repairing your lock.

http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Schlage... | Answered on Mar 05, 2011

Not finding what you are looking for?
Schlage FE575-CAM-ACC  FE575CAM505ACC Lifetime Polished Brass Electronic Sec Logo

29 questions posted

Ask a Question

Usually answered in minutes!

Top Schlage Locks & Locksmithing Experts

JOHN LAPIER

Level 3 Expert

2591 Answers

Mike

Level 3 Expert

4362 Answers

Cindy Wells

Level 3 Expert

6027 Answers

Are you a Schlage Lock and Locksmithing Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Schlage Locks & Locksmithing

  • Schlage Locks & Locksmithing

Most Popular Question

fe365 cam acc

  • Locks & Locksmithing
Loading...