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Questions & Answers
Does the two-line display say "Line in use" when you try select the line, or is the indicator next to the line button lit (so to speak), or both? First, try Feature * 0 then press each line key to see if they really are assigned to lines 2 and 3... they could be other functions or multiple appearances of another line.
on Aug 27, 2015
I am locked out of
to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.
on Jun 29, 2015
Why can't I answer a call on line 2?
Confirm the extension # you are working with and that the line 2 key is line 2. do this by pressing feature *0 and the pressing the intercom key, observe the display and then press line 2 key and view display. then go back in the programming and view line 2 apear&ring, change it until it is apear&ring, then release and check for working again. If this dont work check to see if line 2 is programmed as a private line.
on Jun 28, 2015
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