Question about Tomtom ONE GPS Receiver
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Posted on Jan 02, 2017
on you main menu go to the wrench picture, that is change preferences. Then touch the arrow, above done on the screen 3 times til you reach the screen that has "3 flags flying. that is the icon to change language. touch that, choose english us and you're done.
i had the same problem. take care
Posted on Dec 25, 2008
Lorna R from the UK support team solved my problem - but it did require some persistence. If a folder FOUND.000 exists on your device then firstly delete it. I turned off my virus checker and all other programs. Then:
STEP 1 Check your Internet Connection
- Make sure that you have a fast broadband Internet connection, ideally 2mb/s or higher
- Check that you are not at the end of a British Telecom exchange. If you are, then you will find that you are not receiving your advertised Internet connection speed and the connection will be unstable. This can mean that any large downloads via TomTom Home may time out and not download fully.
- Make sure that you are connected to the Internet via a Network cable and not wirelessly. You can plug a network cable into the back of your Router and connect it to the network card on the back of your computer. Also, if you connect wirelessly, you have an extra layer of security which can interfere with downloads.
- Please ensure that your firewalls are configured to allow TomTom Home to connect to the Internet fully.
STEP 2 Reinstall TomTom Home
- Download and install TomTom Home from : http://www.tomtom.com/services/service.php?id=16&tab=87
- Open TomTom Home 2.6
- Click on ‘Remove Items -> Items from My Computer’
- Tick the option for ‘Applications’
- Tick the option for ‘Maps’
- Click on ‘Remove Selected Items’
STEP 3 Make a manual backup of your device
- Connect your TomTom to your computer and switch it on
- On a PC, create a new folder on your desktop and call it 'Backup'
- On a Mac, create a folder on the desktop and call it 'Backup'.
- On a PC, Open 'My Computer', you will see the TomTom as a removable storage device, e.g. TomTom (E:), double left click into it.
- Click on Edit -> Select All, then click on 'Edit -> Copy'
- Go to your Backup folder on your desktop that you have created, double left click into it and click on 'Edit -> Paste'
- On a Mac, you will see the TomTom device on the Desktop, double click into it.
- Select and copy all of the contents of the TomTom device.
- Go to your backup Folder that you have created and double click into it.
- Paste all the files into the backup folder.
Please also look at the following webpage in how to do this:-
Only proceed with Step 4 and 5 when you have successfully completed a manual backup of your device.
STEP 4 Remove the Map Folder from your device
- Connect the TomTom to the Computer
- Browse the contents of the TomTom via 'My Computer', (on a mac, click on the desktop icon for the TomTom disk)
- You will see the Files and folders for the TomTom.
- Delete the map folder e.g. Western Europe, or Western and Central Europe, or United Kingdom and Ireland
STEP 5 Download your Latest map Guarantee
- Open TomTom Home
- Log in to your TomTom account
- Click on Tools -> Use Latest map Guarantee
- If you see a map available for download, click on 'Get it Now'.
The map can take a few hours to download depending on the map size and your Internet connection.
If you find that your map is taking more than 5 hours to download or the Download does not install correctly, then unfortunately your Internet connection is preventing the map from downloading correctly. Ideally, you will need a faster and more stable Internet connection.
Posted on Apr 07, 2009
SOURCE: My Tomtom One keeps going
try resetting it. you can restore settings or better still get latest operating system by connecting up to internet. downloading the latest operating system and updated basic maps is free. another problem might be that the batteries are low and you may just need to connect to power source. the tomtom one is not the most powerful sat nav, it runs out of battery quickly and has very little memory (only ONE gig) but as long as you use it within its capabilities it is pretty reliable and does the basics very well.... imo
Posted on Jan 05, 2011
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