Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Black cartridge does poorly print

My printer is 10 months old. Even I changed the black cartridge, cleaned the nozzel and done the calibration and disconnected the computer the printing is gray (like your printing on top after FIXYA Technical Support, Instructions & Repair Service)
Please help me.

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  • weixiao82 Sep 14, 2008

    same thing with the 5100.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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SOURCE: Kodak 5300 not printing colors

Kodak told me to take the printhead off and reseat it several times, which I did. I then deep cleaned it, calibrated it, and replaced the color cartridge. It didn't solve the problem. Kodak will replace the printhead for free, and after I return the defective one, will send me a free color and black cartridge. Very nice service. I've been very happy with the 5300.

Posted on Mar 10, 2008

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  • 96 Answers

SOURCE: COlor printing problems

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Posted on Jul 26, 2008

  • 96 Answers

SOURCE: Kodak EASYSHARE 5500 will not print with black ink

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Posted on Aug 19, 2008

ronaldsuboc
  • 449 Answers

SOURCE: Printer doesn't print well

hi!!!!

try to open and
remove the cardtridge and
clean up the nozzle use alcohol
and cooton buds


Posted on Nov 07, 2008

  • 40 Answers

SOURCE: the calibration sheet has poor color as well black, gray, blue?

First of all, you only need to calibrate the printer once (when you first set it up).
Second, you can calibrate it on regular paper.
Third, if you can print pictures without a problem, then you should not worry about the calibration page at all.

Posted on Nov 21, 2008

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