Question about RCA Cable Modem DCM315R (11603540)
We tried and could not get both pc and tablet acces at same time, only one or the other would work.
Posted by Anonymous on
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Posted on Jan 02, 2017
In short, you have to either
The modem is communicating with the servers at your ISP (Internet Service Provider) to give your computers an IP address. The ISP may have your modem set up to be issued only one IP address. Thus using both USB and Ethernet could be restricted by your ISP.
The IP address is most likely a dynamic IP that expires after a few days or weeks, unless you bought a business account that has a static IP (which is used for hosting permanent websites).
When a computer is not communicating with a Cable Modem or you shift between the connections on the modem, it may be necessary to re-establish configurations. The following can be steps to reset all components to re-establish configurations:
Posted on Nov 26, 2007
First try connection the Yellow ethernet cable from the rca modem to your computer's network connection. If you get a connection this way, then your modem will work with a ethernet cable. If not, then call Comcast for help. The modem ethernet out to computer port must be connected to the wan line of the router. Then you can connect an ethernet cable from your computer network connection to one of the 4 ports of the router. For wireless connections you must set up the router and wireless adaptor with the same settings to connect. Follow the routers directions.
Posted on Jul 16, 2009
When switching from USB to Ethernet (Or opposite) you have to unplug it, then hook up the Ethernet cable and plug it back in.
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Posted on Apr 01, 2010
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