Question about HP LaserJet P2015 Printer

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There is no paper Jam. on the control panel the jam light remains on. There is no connection between the printer and the computer. But the cable is ok, because it works on the same other printer.

When we try to install the driver software that comes together with the printer, to copy the driver files to the computer there is no connection between the computer hardware and the printer. There is no paper jam, but the jam light is on always. I think it is the control board problem. If it is send me the circuit board diagram so as to see the problem on the board. My email address is wonliben2006@gmail.com. We need an urgent respond from you, because 2 identical printer out of four have the same problem.

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  • HP Master
  • 1,121 Answers

Remove side & back covers before starts is activity:1. Check whether printer initializing after powering on? If the error appearing after initializing check is there any paper jammed under the registration assm area.
2. If the error showing straight away after power on, check paper jam in duplex unit. check paper out sensor & sensor flag located in fuser assembly . Fuser assm located at back side of the printer.
3. Remove and refix all connectors on DC controller ( you can observe the connector below user assembly..


Posted on Jun 13, 2012

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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  • 254 Answers

SOURCE: What paper jam?

Does the printer even try to pick a piece of paper from the supply tray? If not, then it would appear that a sensor somewhere in the paper path is bad, either mechanically or electronically. Often, these sensors have a lever which touches the paper. If by chance the lever is broken or stuck it won't give a correct message to the logic circuit. If by chance the sensor is electronically defective, it would still give a bad message to the logic, and it would need to be replaced. Logic circuitry could be bad, in which case, replace the printer. With the lowcost printer/all-in-one units these days, it seems fixya has a continual flow of inquiries. Maybe this will give you some help.

Posted on Aug 09, 2007

  • 1 Answer

SOURCE: deskjet printer problem -paper jam still remains on the coputer mode.

printer is not working not printing

Posted on Dec 18, 2007

Inkworks
  • 98 Answers

SOURCE: Paper Jam

Sometimes the "paper jam" with no paper is due to the printer not being able to feed paper in to the machine. You send a print job to it...printer attempts to feed paper but can't...then you get the paper jam message and ofcourse there is no paper in the machine. Powering off and on should clear the message. Make sure you clear the print job from the print que or the same thing will happen on power off/power on because the computer will still try to send the print job to the printer when turned on. I have found that all of HP's machines that have this style of paper feed mechanism fails prematurely. The pickup roller is too small for one but as soon as the roller is coated with dust it begins to fail. You can take a Q-tip and go in from the back to try and clean the roller. Water is fine.

Inkworks
866-381-0541

Posted on Nov 06, 2008

  • 53 Answers

SOURCE: My HP Deskjet 3740 had a paper jam. I removed all

You have to check if there is still a piece of paper jammed in the printers rollers/gears. It is inside when u take the lid off. After that you can try to recalibrate your printer from the software which came along with the printer. Try these and give more clarification.

Posted on Mar 10, 2009

vanherringto
  • 1738 Answers

SOURCE: HP PSC 1310 reads paper jam in control panel. There is no paper i

Click this link to solve your paper jam problems with your HP printer:
http://bit.ly/9ShIi2

Posted on Feb 09, 2010

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Gympac 1600 manual


Device error An internal error occurred in the device. Press (Select) to resume the job. - Door open The printer door is open. The door must be closed before printing can continue. - Engine comm. error The device experienced an internal communication error. This is a warning message only. Job output might be affected. - Invalid driver You are using the incorrect printer driver. Reselect the printer driver appropriate for your device. - Invalid entry Invalid data or response. Correct the entry. - Jam in Cartridge area A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel - Jam in Output bin A paper jam has occurred in the output area. Clear the jam, and then press the (Select) button on the control panel. - Jam in print paper path. A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel. - Jam in tray 2 A paper jam has occurred in Tray 2. Clear the jam, and then press the (Select) button on the control panel. - Jam in tray 3 A paper jam has occurred in Tray 3. Clear the jam, and then press the (Select) button on the control panel - Load paper The HP Color LaserJet 1600 printer is out of paper. Please load specified paper type into the tray indicated. - Load Tray X [TYPE] [SIZE] The printer is processing job, but the tray indicated is empty. Please load specified paper type and size into the tray indicated. - Manual feed The printer is waiting for paper in the tray indicated Load the paper as indicated. - Memory is low The device memory has been almost completely filled. Allow the device to finish the job, or press (Select) to cancel the job. Break the job into smaller jobs that contain fewer pages. - Misprint The printed pages have been incorrectly placed on the paper. To continue, press the (Select) button on the control panel.

Dec 31, 2014 | Office Equipment & Supplies

1 Answer

My printer has problem with paper jam and I do not know how to solve the problem.


Most of the time for a paper jam, there is a QUEUE of papers waiting to be printed. Take out the usb cable via the back of the computer {the one that connects to the printer} go into the control panel, look for printers, double click on that, find the printer, it should say {working offline} right click that, choose the uninstall/delete opts. turn off the printer. reboot the machine, wait until it boots all the way up. take the printer, turn it on, then plug back in the usb cable to the back of the machine. if it is windows either xp/ vista it will auto find the usb cable and install automatically. you can then go back to the control panel, printers and it should be listed in the directory. try to right click go to properties of the printer and do a TEST PRINT, should print out. get more help

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Mar 31, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Hp laserjet 2015 printer shows an indicator light error that theres a paper jam but actually no paper jam or paper particles . I have cleaned aii the sensors and checked the paper path. Powers on well...


restart it
if problems insist check if sensors are working
if are working you need to replace motherboard
of your printer that cost to high
you better replace your printer

hope i had help you

Nov 26, 2010 | HP LaserJet P2015 Printer

1 Answer

Hp laserjet printer p2015 the jam light stays on there is no paper jam. Cannot get the green status light to come on cannot print at all


Hi, first; lets’ start from scratch. Turn off your (Computer), turn off the (Printer), unplug the printer from the power outlet; do not make any changes to the computer. Disconnect (all) the printer cables from the computer; reconnect the cables to the computer, and plug in to power outlet. Turn on the computer (first), turn on the printer. Go to; Control Panel, (Hardware and Sound), click Printer; if the Printer is present; click to open, Properties, click (Drivers): Update Drivers. Restart computer. Thanks paul7of9

Jan 12, 2010 | HP LaserJet P2015dn Printer

1 Answer

Paper jam


there is a sensor which detects if there is a paper jam in the printer.that sensor is bit moved from its orignal position so it is continuously detecting the paper jam in your case.

Oct 06, 2008 | HP DeskJet F380 All-In-One Printer

3 Answers

Printer says paper jam, but no paper is jammed


Check the following information.......
http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513
or
most of the time for a paper jam, there is a QUEUE of papers waiting to be printed. id take out the usb cable via the back of the computer {the one that connects to the printer} go into the control panel, look for printers, double click on that, find the printer, it should say {working offline} right click that, choose the uninstall/delete opts. turn off the printer. reboot the machine, wait until it boots all the way up. take the printer, turn it on, then plug back in the usb cable to the back of the machine. if it is windows either xp/vista it will auto find the usb cable and install automatically. you can then go back to the control panel, printers and it should be listed in the directory. try to right click go to properties of the printer and do a TEST PRINT, should print out.

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look on the control panel if there is a diagram of your printer it will usually light up the area where the paper jam is located.


once you find location of paper jam there is normally a green knob in the area of jam that when you manually rotate it will release paper also open paper drawer check for jam or unplug and plug copier back in somtimes this will force paper out as it resets

Jan 13, 2008 | Canon IMAGERUNNER 6570 Copier

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Deskjet printer problem -paper jam still remains on the coputer mode.


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