Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Konica Minolta bizhub C252, network settings not available

I want to verify my SMTP / Port settings to correct our problem. We can scan and the printer is sending the email without errors but the email does not reach the email client. If this wasn't enough, the printer driver doesn't have a "Network" section to go to like our other printers do.

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  • Konica Minolta Master
  • 6,850 Answers

Go to google then in the URL box not search type in the ip address of the copier will get the copiers web page. log in as administrator theres a tab for network then select scan to email smtp info goes there

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Posted on Feb 25, 2018

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6 Suggested Answers

6ya6ya
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SOURCE:

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: konica minolta bizhub C252 printer Problem

Is anyone else having problems getting Konica to stand behind its products.  

Posted on Dec 20, 2007

SOURCE: Cannot scan to email Konica Minolta 250 Bizhub

To scan to email, Administrator email address must be set in the machine (any bogus email address will work too).
Also, email server address must be input as IP address if DNS or WINS is not running in LAN.

Posted on Mar 09, 2008

  • 4 Answers

SOURCE: Konica Minolta Bizhub C352 error C-B116

try with trouble reset
turn off the machine, press and keep pressed utility counter, turn on the machine
on the display you'll see the Trouble reset button on the display, touch it and turn off and on the machine
check if error disappear

Posted on Oct 19, 2008

  • 47 Answers

SOURCE: Konica Minolta Bizhub c252 network problem

firqst: DHCP disabled
copier IP adress should be 192.168.x.y
IP Pc must be 192.168.x .z (169.254.xx.xxx is a bad address!! = No-IP address !!)
see my recommendation for the scan on a previous post (http://www.fixya.com/support/t1395654-konica_c252_scanning_address_book_job)

Posted on Jan 06, 2009

herminio_hal
  • 210 Answers

SOURCE: Can not make bizhub c252 scanning trough e-mail feature

Can you print to your PC? if yes you know how to assign ip address to the copier. I suggest is to go web browser and type the ip adress of the copier. log in to adminstrator the password 12345678 click network scan you have choices which scanning you want. SMB, ftp scan to email. If choose SMB first you have create Folder to your desktop and name it SMB all upper case and right click sharing and permit everyone . Then back to copier web browser click tab scan and type all the names you want. Scan to e-mail you have to click network and enable the scan to email enter the SMTP leave the port 25 do not change assign a valid email address to copier and enter email address of the administrator user id and the last is the pasword. Note: everytime you visit this page you should enter the password. then click the scn tab and enter all your email address. enjoyprograming!!!

Posted on Jul 10, 2009

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Xerox WC 3220 scan to e-mail problem with external smtp server(ISP). I am trying to configure the scanner to send mail. I follow up the instructions in the manual. When I try to test it I got smtp error ...


You can always find answers to your Xerox questions at www.xerox.com/support .

The 3220 does NOT support SSL, please verify if your email service is requiring SSL transmission. (Port 445 or 587 are indicators of SSL email requirements.) There are free email providers that will still send on port 25 without SSL. Xerox does not provide a list however so you will need to research these yourself.

Instructions for setup scan to email below:
Configure the Machine for Scan to E-mail
IMPORTANT: Obtain the following information from your e-mail service provider before configuring the machine for Scan to E-Mail.
  1. What is the host name or IP address of the SMTP server?
  2. What port number does that SMTP server require?
  3. Does the server require authentication login? If so, what format does the server expect the login? (Does the server require the full e-mail address or just the part before the @ sign?)
  4. Does the e-mail server require POP3 before SMTP authentication? If so, obtain the POP3 settings (POP3 host name or IP address, port number, and login name/password).
  5. Does the server require SSL or TLS encryption? If so, ask your e-mail provider to provide you with an e-mail server that does not use SSL or TLS encryption as the printer does not support SSL/TLS encryption for e-mail authentication.

    NOTES:
    • If you are provided with a new e-mail server to use, questions 1 - 7 will need to be answered again.
    • Xerox does not provide a list of e-mail providers that do not require SSL/TLS encryption for e-mail authentication.
    • If unable to find an e-mail service that does not require SSL or TLS encryption, See theRelated Items below for information on how to Install the Network Scan program for a Windows OS or how to Install the USB Scan Driver for a Macintosh OS. Once the scanned file is stored on your computer, it can then be e-mailed from your computer as an attached item/file in a new e-mail.
  6. What is the attachment size limit on the account on that server?
  7. What 'From' address will the printer use for Scan to E-mail? The From address should be a valid e-mail address for the e-mail server that the printer will use. Ask the e-mail provider if authentication is required if the login name (above) is allowed to be used for the From address the printer will use.

    If you do not know the answer to the questions above, contact the people that control the e-mail server you want the machine to use for Scan to E-mail. The following parties can provide you with additional assistance:
    • If the e-mail server is inside your company's network, contact the E-mail Server Administrator to obtain the required settings.
    • If the e-mail server is outside your company, contact the Technical Support for that e-mail service to obtain the required settings. This may be your Internet Service Provider (ISP), or a 3rd party E-mail Service Provider.
Configure the Machine's E-mail Settings Using CentreWare Internet Services (CWIS)
After you have obtained the above information, configure the machine's e-mail settings using CWIS.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to theProtocols folder to expand the list of options.
  4. Click on the [SMTP Server] link.
  5. Click on the [IP Address] or [Host Name] radio button.
  6. Enter the IP address or domain (host) name of the SMTP (e-mail) server in the field provided.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.

    NOTE: If using the domain (host) name, make sure DNS is enabled on the machine. By default, DNS is disabled. To enable and configure DNS settings, click on the Properties tab, click on the TCP/IP link under the Protocols folder, enter the required DNS settings for your network in the DNS/DDNS field, and then click on [Save Changes]. Contact your Network Administrator to obtain the correct DNS settings.
  7. Enter the port number used by the e-mail server, from 1 to 65535, in the field provided. The default port number is 25. If you use an IP address for the SMTP server, verify that the IP address for the server will not change.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.
  8. If authentication is required, insert a check mark in the SMTP Requires Authentication check box.
  9. In the SMTP Server Login Name field, enter the SMTP login name.
  10. In the SMTP Server Password field, enter the SMTP password and then retype the same password in the Verify Password field.
  11. If the E-mail server requires POP3 before SMTP authentication, continue with step 13. Otherwise skip to step 17.
  12. If POP3 before SMTP authentication is required, insert a check mark in the SMTP requires POP3 Before SMTP Authentication check box.
  13. In the POP3 Server and Port field, enter the IP address or domain (host) name of the SMTP (e-mail) server and the port number. The default port number is 110.
  14. In the POP3 Server Login Name field, enter the POP3 login name.
  15. In the POP3 Server Password enter the POP3 password and then retype the same password in the Verify Password field.
  16. Click on the [Save Changes] button.
  17. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  18. Click on the [E-mail] link.
  19. Click on the [E-mail Setup] link.
  20. In the Default [From:] Address field, enter the from E-mail address that the printer will use for sending E-mail.

    NOTE: If you do not want the from address that the printer will use to send E-mail to be automatically copied on any E-mail that is sent from the printer, make sure that the check box next to Always prompt for file format setup before scanning is not checked. Additionally, the following default settings can be set for Scan to E-mail:
    • Default Original Type - Available options are: Text, Text/Photo, and Photo
    • Default Scan Resolution - Available options are: 100 dpi, 200 dpi, and 300 dpi
    • Default Attachment Type - Available options are: PDF, TIFF - Multi Page, and TIFF - Single Page
    • Default Scan Color - Available options are: Mono, Gray, and Color
    • File Format Setup Prompt - Leave this box unchecked if you do not want to be prompted for the file format each time you Scan to E-mail.
    • Conformation Sheet - Available options are: On Errors Only, Always, and Off
  21. Click on the [Save Changes] button.NOTE: See the Related Items below for information on how to Scan to E-mail. When Scan to E-mail is successful, it is recommended to print a copy of the SMTP Server settings and E-mail Setup settings from CWIS for your records. If Scan to E-mail fails in the future, refer to these settings.
Configure Additional E-mail Security Settings (Optional)
For additional security when sending e-mails, the machine can be configured to require the sender to be authorized prior to using the machine's Scan to E-mail service. This is an optional security feature for Scan to E-mail and is disabled by default.
Authorized users for Scan to E-mail can be configured using CWIS. Up to 2,000 users can be registered.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  4. Click on the [User Authentication] link.
  5. Insert a check mark in the Enable Auth User check box to enable user authentication.
  6. If necessary, insert a check mark in the Enable Guest Account check box to allow guest access. If this option is enabled, enter a login name and password for the guest account in the fields provided.
  7. Click on the [Add] button to add new accounts.
  8. Enter a username, an authentication ID, a password and an e-mail address in the fields provided.
  9. Click on the [Save Changes] button. The user will be added to the User Authentication List.

Nov 04, 2013 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Trying to send emails but comes up with message that "The host SMTP could not be found. Please verify that you have entered the server name correctly. POP3 Server - SMTP, Protocol:SMTP, Port 25....


Hi Your internet (mail) set up has 2 different parameters . One for Receive and second for Send. The msg you ve is ror Send , reminding you have not set it properly Open your Pc mail setup menu and find the working values there and insert these paramaters into phone setting. Thats it, Take care and please remember to vote us .thanks

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1 Answer

Scan to email gives server response error in home network. SMTP server tried by IP address and DNS name. Port 25 Authorisation POP for SMTP. The other authorisation types give a network error straight...


I've just discovered that Ricoh's built in software only works if your SMTP server sends out without picking up password or authentication.
Having same issue and it worked fine when it was behind corporate firewall with the same connection settings (IP address) as the SMTP server.
Once I changed web hosting - it won't recognize the SMTP server or any authentication methods. According to IKON (Ricoh support for the USA) - your SMTP server has to have "relay exception"

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MY EMAIL ACCOUNT RECEIVES EMAIL, BUT I CANNOT SEND EMAILS. WHEN I ATTEMPT TO SEND, I GET THIS ERROR MESSAGE: ----The server does not support a SSL connection. Account: 'Microsoft Mail Server', Server:...


Hi,
It seems that there is some problem with your settings. Goto account settings-> select the email account -> advanced settings of Outgoing server tab. Removing the check mark present near something like "SSL connection". save it and try again. Also verify other ports and outgoing server address by checking with your email provider.
i hope this is helpful to you

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The issue is: Unable to Send/Receive emails from winThe host 'POP3' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'POP3', Protocol: POP3, Port:...


You are receiving this error because of one of two reasons:
1) Your email account is not set up properly. Click on Microsoft Outlook, click on Tools, then Accounts. You will see a window with columns stating Account-Type-Connection. If an account is set up then click on it then click on Properties. Click server tab and you will see the SMTP server block and the POP3 server block. Both of these fields will read as follows: pop.XXXXX.net and smtp.XXXXX.net. Your Internet Service Providers name will be in the XXXX. If these are not set up properly then you cannot connect to send email. If they are filled out correctly then you need to call your Internet Service Provider and inform them of your situation. Their server is not working properly.

Don't forget to 4 star this solution.

Jan 15, 2009 | Computers & Internet

1 Answer

Smtp could not be found


nothing to do with the scanner.. your email is not set up.. contact your internet provider to give you the outgoing and incoming servers for your email.

Robert

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1 Answer

Scanning to C352 server connect error


Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.

Oct 20, 2008 | Konica Minolta bizhub C250 All-In-One...

3 Answers

Sharp AR-M450 can't scan to e-mail


Check your primary and secondary dns entry.Also a return admin address is required.
Regards Ed

Mar 27, 2008 | Sharp AL-1641CS Laser Digital Copier

2 Answers

Network Error on display


Have you setup your smtp address on the machine? From any workstation in the same network open your web browser. Key in the IP address of the mfp copier. Goes to network setup and key-in your smtp address.

Sep 14, 2007 | Sharp AR-M277 Black and White Copier

1 Answer

Brother MFC-420CN USB All-in-one


It is not a big problem, you first need to refresh your internet settings. Click on internet icon, scroll down to properties, click on advanced, and down the bottom on refresh or rest, ok, now turn pc off, restart and go again. I f this does not work, email me at amethystgerry@bluemaxx.com.au

Aug 15, 2007 | Brother MFC 420CN All-In-One InkJet...

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