Question about KitchenAid KSM103 Professional 5 Series Stand Mixer

1 Answer

HELP! My #KP2571XWH mixer won't start in the stir position until I move knob to the 2, 4, 6 etc. position.

My mixer is a Kitchen Aid Professional 6 quart series I bought it in Nov. 2002. It never did start in the "Stir" position. I should have taken it back to Linens and Things 10 years ago. Warranty is expired now. It is Model number KP2571XWH. Serial number WM392-1855. I have to slide the control knob to 2, 4, or higher to turn on the mixer, then slowly back slide it to the desired speed. I only use the mixer a few times a year, but it is alway frustrating. what might be the problem and how can I fix it myself. The nearest "authorized dealer" is in another state?

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  • Christine Oct 11, 2012

    I went to Mendingshed.com, ordered the control panel $24 and will replace it myself. Thanks

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  • 643 Answers

Leave a comment if you need more help.
Thanks for using Fixya.

Posted on Oct 11, 2012

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SOURCE:

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Posted on Jan 02, 2017

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  • 16 Answers

SOURCE: mixer speed turned erratic!

I would recommend that you first check the Hall effect sensor which determines the speed.  I had this exact problem and I actually went out and bought another Hall sensor for about $13.  I replaced the original sensor and made sure that the connection between the sensor and control board was nice and snug. My blender worked as good as new! But I was curious to know if my original sensor was defective so I put it back in mixer and again made sure all of the connections were tight.  Guess what?  My original sensor also made my mixer work!  There was nothing wrong with my original Hall effect sensor except the connection between the control board and sensor was not adequate--unfortunately I didn't check the connections before I decided to buy another one. My guess is that the connection between the control board and the sensor probably loosens or comes undone over time from use and vibrations. 
1.  Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall effect sensor looks like. BTW the part number is 9703312. 2.  You'll need a phillips head screwdriver to open up the mixer. 3.  Make sure that the connection between the control board and sensor is absolutely tight and snug. 4.  Also, make sure that the orientation of the sensor connection between the control board and sensor is correct. it's hard to know which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or facing down. If, after you've made the connections, the mixer still doesn't work.  Disconnect the sensor and reconnect it with the prongs facing the opposite direction and try it.  I actually found the right orientation through trial and error.  By going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work it were reconnected with correct orientation.   5.  This whole process probably takes less than 10-15 minutes to perform.  6.  Make sure you use common sense and unplug the mixer when making connections and such.

Posted on Dec 30, 2008

  • 4 Answers

SOURCE: Stir/first level goes fullspeed and then turns off automatically

It shouldn't do that, and I really doubt there's anything you can do about it other than to have the defective part replaced. It sounds to me as though there's a problem with the control mechanism. If the machine is still under warranty, contact Kitchenaid to see about getting it repaired or replaced. If not, get the name of a local shop that repairs Kitchenaid mixers -- from your description of the problem, the mixer is nearly unless in its current state.

Posted on Jul 11, 2009

  • 491 Answers

SOURCE: My Kitchen Aid Professional HD when turned on

SOUNDS LIKE CLUTCH PROBLEMS .

Posted on Oct 24, 2009

  • 130 Answers

SOURCE: My Kitchen Aid Mixer, Professional 600, model no.

Looking at the diagram here:

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%208212278.pdf

You will see the motor controller Item Number 19. Looks like a pretty simple taks to remove and replace it. there is also a hall effect sensor Itme Number 24 which monitors the motor speed. That might be faulty as well, but my best bet is the controller.

Unfortunately the parts list does not specify the part number for the controller so a call to Kitchenaid is probably required.

Posted on Mar 30, 2010

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Obtain a copy of the Repair Part List for your model from Kitchenaid.com.
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

First, you may want to adjust the mixer's speeds:

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
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2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
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5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
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For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
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Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

Inspect all the moving parts: Speed Lever, Speed Link, etc. and
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Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
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For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
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I have a Kitchen Aid k45ss that was dropped a few years ago. I works fine but the speed switch doesn't want to stay in the off position so we have to unplug it. I opened the unit and the switch...


When you said "the speed switch doesn't want to stay in the off position", you meant to
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In any case, try to adjust the mixer speeds.
Obtain a copy of the K45SS Repair Part List from Kitchenaid.com.
Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
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For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
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The K45SS is very similar to the 5-qt. tilt-head Artisan Stand Mixer.
You need to adjust the mixer speeds. Obtain a copy of the K45SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280


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You need to adjust the mixer speeds. Obtain a copy of the KSM150 Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

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1 Answer

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You may use the following link to find a Kitchenid certified service center locally to you:

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