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Tomtom one 1st edition not working after donloading latest uk map

My tomtom one 1st edition is not woking after i downloaded the latest uk map ysterday on its mmory card as the map and post codes for some parts of Northampton were missing in the mmory card. when i turned it on the drum beating sound starts and then the device does not boot up. i have tried to contact the tomtom customer service and there was no email address avilable.can you please help?

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  • Anonymous Jan 03, 2009

    Cant download to tom tom 1 with maps can download but wont put on to Tom Tom1

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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Lashawn Robinson

  • 1153 Answers

SOURCE: Tomtom One 3rd Edition will not update US/Canada Map

sounds like you don't have enough space to download.

Posted on Nov 25, 2007

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IB4G2008

Patrick Michaels

  • 3587 Answers

SOURCE: tomtom one maps

How to contact Support
icon_register.gif Need information on how to use this site? Or how you can contact us? Follow the link below or call
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Posted on Mar 16, 2008

Anonymous

  • 1 Answer

SOURCE: Upload latest western europe map v7.20 to TOMTOM 700 not possible

I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Posted on Mar 19, 2009

Anonymous

  • 39 Answers

SOURCE: Tomtom One 3rd Edition Map downloads

Some versions of the TomTom ONE 3rd Edition have limited internal memory(no memory card slot).

connect your device to TomTom Home to check how much memory you have available and check the map is not too big for the internal memory

Posted on Apr 21, 2009

Anonymous

  • 1 Answer

SOURCE: Latest map guarantee? Yeah right!

Yeah it sucks I also update it couple of times when I got it and nothing change a lot of streets where wrong and my house is not even on tomtom maps.

Posted on Nov 19, 2009

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1 Answer

Free maps downlolad


If/when you've just purchased a (brand) new TomTom GPS, you can register it (at the TomTom.com website) and download the latest map (for your device) .... free ... as part of the latest map guarantee.
Whenever you connect your GPS to the TomTom website (via TomTom HOME), you'll get (free) updates to your current map version - ... but they are NOT new versions of the maps.
To get new versions of your (current) map, you'll need to purchase the update (e.g. online, on the TomTom website). Upon paying for it, you will get the activation codes, etc. for you to download, validate and install the maps.

If your GPS has lifetime maps, (after you have registered), you'll be able to connect (via TomTom HOME) to get the latest map release, without requiring any code/password.

Jun 21, 2013 | Tomtom GPS

1 Answer

Latest map guarantee? Yeah right!


Yeah it sucks I also update it couple of times when I got it and nothing change a lot of streets where wrong and my house is not even on tomtom maps.

May 19, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

My new TomTom One will not complete the preference installation


Lorna R from the UK support team solved my problem - but it did require some persistence. If a folder FOUND.000 exists on your device then firstly delete it. I turned off my virus checker and all other programs. Then:

STEP 1 Check your Internet Connection

- Make sure that you have a fast broadband Internet connection, ideally 2mb/s or higher
- Check that you are not at the end of a British Telecom exchange. If you are, then you will find that you are not receiving your advertised Internet connection speed and the connection will be unstable. This can mean that any large downloads via TomTom Home may time out and not download fully.
- Make sure that you are connected to the Internet via a Network cable and not wirelessly. You can plug a network cable into the back of your Router and connect it to the network card on the back of your computer. Also, if you connect wirelessly, you have an extra layer of security which can interfere with downloads.
- Please ensure that your firewalls are configured to allow TomTom Home to connect to the Internet fully.

STEP 2 Reinstall TomTom Home

- Download and install TomTom Home from : http://www.tomtom.com/services/service.php?id=16&tab=87
- Open TomTom Home 2.6
- Click on ‘Remove Items -> Items from My Computer’
- Tick the option for ‘Applications’
- Tick the option for ‘Maps’
- Click on ‘Remove Selected Items’

STEP 3 Make a manual backup of your device

- Connect your TomTom to your computer and switch it on
- On a PC, create a new folder on your desktop and call it 'Backup'
- On a Mac, create a folder on the desktop and call it 'Backup'.
- On a PC, Open 'My Computer', you will see the TomTom as a removable storage device, e.g. TomTom (E:), double left click into it.
- Click on Edit -> Select All, then click on 'Edit -> Copy'
- Go to your Backup folder on your desktop that you have created, double left click into it and click on 'Edit -> Paste'

- On a Mac, you will see the TomTom device on the Desktop, double click into it.
- Select and copy all of the contents of the TomTom device.
- Go to your backup Folder that you have created and double click into it.
- Paste all the files into the backup folder.

Please also look at the following webpage in how to do this:-
http://www.tomtom.com/3171

*IMPORTANT*

Only proceed with Step 4 and 5 when you have successfully completed a manual backup of your device.

STEP 4 Remove the Map Folder from your device

- Connect the TomTom to the Computer
- Browse the contents of the TomTom via 'My Computer', (on a mac, click on the desktop icon for the TomTom disk)
- You will see the Files and folders for the TomTom.
- Delete the map folder e.g. Western Europe, or Western and Central Europe, or United Kingdom and Ireland

STEP 5 Download your Latest map Guarantee

- Open TomTom Home
- Log in to your TomTom account
- Click on Tools -> Use Latest map Guarantee
- If you see a map available for download, click on 'Get it Now'.

The map can take a few hours to download depending on the map size and your Internet connection.

If you find that your map is taking more than 5 hours to download or the Download does not install correctly, then unfortunately your Internet connection is preventing the map from downloading correctly. Ideally, you will need a faster and more stable Internet connection.

Mar 29, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Loading TomTom one maps for northern France


Hi,
First you need to have the relivent map on your SD card. Typicly this will be the Tomtom Map " Western Europe ". When you purchase maps from TomTom you also get an activation code and instructions telling you how to install the map onto your device and how to authorise it using the code that comes with it.
Before doing anything ... BACK-UP your existing data ( the whole SD card ) onto your computer . This will ensure that if any update is unsuccesful you can at least return things to the way they were before you tried to update.
There are several ways to obtain maps
  • buy a new TOMTOM SD card for your tomtom that containes the required maps. Make sure it comes with the authorisation card.
  • buy a CD from TomTom or a TomTom authorised dealer . This CD will contain the required map so you can download the required map to your own SD card. Make sure it comes with the authorisation code AND instructions.
  • buy the required map from TomTom online . You can download it to your PC , then copy it onto your SD card later. It will come with some instructions and authorisation code ...... You can also use "TomTom Home" software and this does most of the job of downloading maps ( that you buy from tomtom ) and puts them onto your sd card for you in a semi-automatic way . If you go down this route then its best to be sure you have the latest version of TomTom home software by going to the TomTom website first.
With ANY of the above methods------- BACK UP your existing SD card first . In fact ... make a BACK UP NOW , then if anything goes wrong at any time , you can at least revert back to your backup.

Good Luck

Jan 18, 2009 | Tomtom One Europe v2 GPS Receiver

2 Answers

Tom tom one won't down load home automatically


First BACKUP your SD card.
Go here and download latest version of TomTom HOME >> For the PC or for the MAC , You can download tomtom HOME here > http://uk.support.tomtom.com/cgi-bin/tomtom_uk.cfg/php/enduser/std_adp.php?p_faqid=7408&p_created=1184659653&p_sid=PmvpQQmj&prod_lvl1=&prod_lvl2=&cat_lvl1=&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjE1LDIxNSZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9ZG93bmxvYWQgaG9tZQ**&p_li=&p_topview=1

I would recommend you only do a map upgrade if you definatly need to as looking at other posts on this forum lots of people have problems after trying to update maps.
Updating maps is NOT FREE , you have to pay for updates and after downloading updates you need to reactivate the map with your product code . Only do an update after backing up your existing maps other sie you might have trouble reverting back if the download goes wrong.

GOOD LUCK

Dec 29, 2008 | Tomtom One Europe v2 GPS Receiver

1 Answer

How to update tomtom 710 uk maps


TomTom makes it really easy to update maps for any one of their devices. You can get the latest Tele Atlas maps from TomTom by heading over to their Map Store. Pick your device, pick your map, and download. While they aren't free, they're extremely accurate and affordable

Sep 15, 2008 | Tomtom Maps Software

1 Answer

Having had my tomtom one new edition stolen with the western europe maps on i brought a second hand tomtom one of the uk when i loaded my original back up onto a new 2gb sd card to use the european maps...


The problem is solved but why would i tell you how to do it for free when you wanted to charge me for your advice what do you think i am stupid.

Aug 23, 2008 | Tomtom GPS

8 Answers

Tomtom One 3rd edition - no SD slot and not enough memory


You could probably just manually delete the Canada/USA maps from the device, and copy over the europe (or whichever ones you need) to the device. 
Just plug it in, and view the memory like a normal usb drive..delete the old, copy over the new.
Don't forget to use tomtom home to backup your gps device to your computer first (thus saving your canada maps for later..)
Afterwards, you would probably have to go into your preferences and choose the europe maps.
Good luck!

Jan 11, 2008 | Tomtom ONE GPS Receiver

1 Answer

Tomtom 1 (new edition) map of europe


I think you'll find that you can download it from tomtom home, with full technical help online & on the phone.

I dont advise COPYING it from a friend as you will get a symbol appear on the screen with a tomtom SD card with a large red cross through it, indicating that the tomtom knows its not a genuine copy.

Dec 02, 2007 | Tomtom One Europe v2 GPS Receiver

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