Question about Sunbeam 722 Auto Shut-Off Heating Pad Heater

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F2 Fault Code On Heating Pad

What is causing the display F2 on my Sunbeam Heating Pad

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  • Anonymous Feb 09, 2009

    same problem

  • Anonymous Apr 02, 2009

    WOW - I wonder how many of us have the same problem! I stopped using for awhile, then started and it worked for a couple of days, but now get the F1/F2 errors

  • jq1301 Apr 03, 2009

    Heating pad worked ok for a while, but now all I get is F2 on the screen after about 5 monites, Very frustrating.

  • Anonymous May 04, 2009

    Same error here. Started getting the F1 error. unplugging it and plugging back in seemed to fix it temporarily. I am now getting the F2 error which does not clear after unplugging it. Problem started after only a few days with minimal use (5-6 hours total)

  • Anonymous May 04, 2009

    Really nothing new to add...I think it might be a fuse issue (do these things have fuses?)

  • Helen Call
    Helen Call Jan 02, 2015

    I don't know if my solution will apply to anyone else, but it might. Each of these newer Sunbeam Controls are coded to work with a specific blanket. I own three blankets so I was able test it out. Each control,blanket will only stop flashing the F2 error if you plug it into the control that came with it new. I hope this helps someone. This obviously means you can't use the same control/blanket with a new one you buy. Retarded right.

  • Jimmy Kneifl
    Jimmy Kneifl Feb 07, 2017

    my controls were plugged in upside down. i hope this helps others.

  • Kristen Manchester
    Kristen Manchester Dec 04, 2017

    My blanket was plugged into the outlet while I was trying to connect the controller to the blanket and F2 kept flashing. I unplugged both the blanket as well as the outlet plug. Then I connected the controller to the blanket THEN plugged the blanket into the outlet LAST and it worked! Hope this helps!

  • lldenney Dec 25, 2017

    The blanket plugin was loose. I plugged them back in blanket first, then wall.

  • Kimberly Schroff
    Kimberly Schroff Feb 10, 2018

    OMG you're so right! It worked! Thanks so much!

  • Amy Largay Oct 14, 2018

    Unplug everything... then plug the power to the pad in first and then into the wall second. That is what worked for me.

  • SAJ65 Nov 25, 2018

    I just tried your suggestion and it is working well!!! Heating pads are expensive so thanks.

    saj65

  • Renaissance Woman Jan 19, 2019

    I unplugged both the blanket as well as the outlet plug. Then I connected the controller to the blanket THEN plugged the blanket into the outlet LAST and it worked!

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I am trying something now as I was told F2 requires you to check the blanket for wear and tear and plug it back in. 3 times doing this should be sufficient. If it still reads F2 it's "gone" Ours is new so it shouldn't be "gone" but here's what I found...Where the plug goes into the blanket there are 4 holes for 4 silver pins. I noticed the 3rd pin was a bit lower than the other 3. It will not move up with pliers so don't force it just return it. check there

Posted on Feb 02, 2010

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  • Otto Ignatcio Feb 07, 2013

    I took an emory board and cleaned the contacts. The heating pad has worked since.

  • Marcia Lawrence
    Marcia Lawrence Nov 04, 2013

    I took Otto's advice and now mine works too. Thanks, Otto!

  • Christine Lupton
    Christine Lupton Nov 05, 2017

    First, I plugged the cord into the blanket, which I had forgotten to do. F2 was still flashing, so I cleaned the contacts with an emory board, then unplugged the blanket from the wall, and replugged, and it is fixed. Thank you for your suggestions! (I also noticed that the third pin on my 2016 blanket is also a bit shorter.)

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When my Sunbeam heating pad showed fault code F2, I unplugged the cord where it connected to the heating pad, blew out the accumulated dust, and plugged it back in. After that, it worked fine. No more fault code.

Posted on Aug 10, 2013

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The two "solutions" listed here had to do with electric blankets, not heating pads. So my time was wasted here and problem not solved.

Posted on Apr 09, 2011

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ARGH!! I went online hoping to find an answer to this problem only to find a BUNCH of people with the same issue... I am SOOOO sad. I had a queen and moved to a king so I had to purchase this one... NOT happy. I love a heated bed... I mean, really I LOVE it. Now I am stuck with this stupid "F2" which sometimes can be fixed with an "unplug, plug" and sometimes not. Thinking about just taking it back to Costco and trying a totally different product. So sad.

Posted on Dec 02, 2009

  • Lynniepooh Nov 20, 2010

    Just had pad number 5 do the same thing as all the others. The only reason I keep using them is they keep sending them to me, I asked this time if they had a more durable one, it's not like I'm going cartwhells with them, just laying in bed, but I got that code with each one of them. Their customer service is great though, I will say that much.

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I was having the same issue i tried pulling the pin up with plyers and it wouldnt come up, did a lil more research and realized i just hadnt pushed down the plug down far enough i mean you really need to shove it all the way down & it started working! Woohoo!

Posted on Dec 31, 2014

  • Joshua Warren
    Joshua Warren Jan 08, 2017

    I had the same problem, and the solution was to make sure the plug was fully seated.

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Ours did the same thing. We had removed the plug from blanket to put it away for the summer, and, apparently had not fully pushed it on firmly enough when we reconnected the plug.
I completely unplugged the cord from blanket, and then, firmly pushed it in until it would not go any further and the locking mechanism engaged. Turned it back on and it is now working fine.

Posted on Feb 15, 2014

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I had to unplug from the wall outlet and the control reset itself. My wife unplugged the blanket cord at the heating element and my side of the blanket was on so it was looking for a connection. Best practice, turn off both controls, unplug from wall outlet and then unplug blanket cord.

Posted on Feb 02, 2017

  • Ted Borda
    Ted Borda Sep 10, 2017

    This also worked for me to completed unplug and replug F2 went away thanks

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My F2 error seemed to come and go.....at first. Then no matter how long I unplugged and replugged it- the error remained. I unplugged it, disconnected the the connecting point, blew the dust out, took my little finger and rubbed around the ports, blew hard again, re plugged it, and wallah! It works again. Yay!

Posted on Nov 20, 2016

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Noted that my connector also had a recessed third pin and it also would not move. They must be manufactured that way for some good reason. Tried unplugging the power cord several times with no change. Tried pushing blanket connector in harder but to the latched position was as far as it was going to go. I saw that the pins are split in the center and some had a wider gap between the halves than the others. So I used a jewelers screw driver to open up the gap a little on all four pins. Finally, after two years of using a one sided heater I have heat on my side!

Posted on Dec 06, 2015

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I fixed my F2 error by opening up the controller and just making sure all the connections were good/ not corroded and then used a pencil engraver to clean off the prongs on the padconnection that had oxidized and would not allow a good connection between the pad and controller

Posted on Sep 01, 2015

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1 Answer

Sunbeam heating pad model 828-511 is showing F2 on controller


Hello, Pat -

I can only find that the F2 error code means there is "a problem;" not what the problem is.

I suggest you go to this Sunbeam web page for your model of heating pad:
http://www.sunbeam.com/pain-relief/back-and-spine/sunbeam-microplush-body-shaped-heating-pad-with-digital-lcd-controller/000828-511-002.html

You should see a link for "Live Chat" on the right side of the page. Click or tap on "Live Chat" to text with a Sunbeam Customer Service Representative. He or she should be able to explain the F2 error code and what can be done to correct it.

Best wishes.

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Hello Carrie,

You may be able to download an instruction manual from Sunbeam directly here: Instruction Manuals at Sunbeam com
Otherwise, you might need to use their contact us feature and ask directly.

I hope this helps!


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