Question about HP Photosmart 3210 All-In-One InkJet Printer

1 Answer

HPPhotosmart 3210 AIO hangs us with error code of 0xc05d1281

Ink system has failed. Unable to copy,receive faxes or print. Refer to printer documentation. error: 0xc05d1281.

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  • HP Master
  • 1,679 Answers

Hi Minnie,

This could be because of residue on the Printhead electrical contacts


Try the steps below and it should help.

Turn off the Printer.

1. Open the Carriage access door.
2. Remove the Cartridges
4. Move the carriage from left to right 6 times and it should move freely
5. Clean the contacts on the Cartridge with lint free cloth. ( Golden dots )
6. Turn on the printer and it should say " Cartridge missing or need to be reinstalled "
7. Install the Cartridges and close the Carriage door
8. the printer should go through alignment process

If this step does not fix, You may try calling HP customer support to check for better options/solutions

HP Customer Care : 1-800-474-6836

Regards,
Sean

Posted on Feb 17, 2013

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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STP162
  • 132 Answers

SOURCE: HP 3310 All In One Error

Try to reset the system by holding down the OK, Cancel, Black, and Color buttons at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and then turns itself back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartridges in the printer so that it can reset. 

Posted on Nov 01, 2007

leethedeuce
  • 4472 Answers

SOURCE: hp photosmart 3313 all in one

If you are getting inksystem failure along with Error 0xc18a0106 then contact HP support. If you need their contact info I can give it to you.
Thanks,
Lee

Posted on Jun 17, 2008

  • 3 Answers

SOURCE: Ink System Failure

I just had this problem with a HP C5150 and I found this bit of conversation on the web and it worked for me.

My error code was 0xc18a0501 and the following steps did resolve my issue, hope it helps you as well.

  • OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech.....
    james cowan: hp error code 0xc18a0001
    Earnest: I will assist you in this regard
    james cowan: great
    Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    james cowan: correct
    Earnest: Thank you for confirmation
    Earnest: May I have the model number of All-In-One you are using?
    james cowan: c6250
    Earnest: Thank you for information.
    Earnest: James, please let me know the room temperature in which printer is replaced
    james cowan: 67 degrees f
    Earnest: Okay
    Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
    james cowan: ok
    Earnest: Press and hold the "left arrow" key.
    Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
    Press and release the "OK" button.
    Earnest: Please ignore the above steps, James
    james cowan: ok yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer
    Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
    Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
    Earnest: Display should say “Support” and display the FW rev (something like R0616R)
    james cowan: COxxFN0723BR j
    Earnest: Okay
    Earnest: 2. Press and release the right arrow button until the display says “System Configuration Menu
    james cowan: ok
    Earnest: 3. Press and release the "OK" button.
    james cowan: ok and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
    Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
    Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
    james cowan: ok
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
    Earnest: Let me know once you are done with the above steps
    james cowan: ok its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
    Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE".
    james cowan: ok
    Earnest: Let me know the message displaying on the front panel of the printer
    james cowan: printer preparation occuring - do not interrupt
    Earnest: Okay
    james cowan: ok its done
    Earnest: Let us print a self test page from the printer now
    james cowan: ok deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
    2) Make sure that the printer is on and loaded with unused plain, white paper.
    3) Press Setup . The Setup menu appears.
    4) Press the down arrow button to select Tools , and then press OK .
    5) Press the down arrow button to select Self-test Report , and press OK .
    james cowan: ok printing
    Earnest: Okay, please check whether all the colors pritned perfectly on the test page
    james cowan: perfect
    Earnest: Great..Cheers!!!
    james cowan: thank you very much
    Earnest: James, now you can continue using the printer
    Earnest: I appreciate your efforts and patience in trying to resolve the issue."

Posted on May 02, 2009

  • 2 Answers

SOURCE: I have a Ink System Failure.

I had this same problem but with a different error code. Try doing:
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.

After I did this my printer reconfigured like it used to do and it was like it was new again.... well new plus a headache a managed to get while reading all these little posts. I hope this helps!

If not try going to this website:
http://www.out-of-warranty.com/how-to-reset-hewlett-packard-hp-all-in-one-printers

Posted on Sep 08, 2009

  • 71 Answers

SOURCE: Ink system has failed. Unable to copy, receive

normally in this scenario the whole printer needs to be replaced..

Posted on Oct 23, 2009

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If you are getting inksystem failure along with Error 0xc18a0106 then contact HP support. If you need their contact info I can give it to you.
Thanks,
Lee

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I have a Ink System Failure.


I had this same problem but with a different error code. Try doing:
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.

After I did this my printer reconfigured like it used to do and it was like it was new again.... well new plus a headache a managed to get while reading all these little posts. I hope this helps!

If not try going to this website:
http://www.out-of-warranty.com/how-to-reset-hewlett-packard-hp-all-in-one-printers

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