Question about KitchenAid KSM150PS Artisan Series Stand Mixer

1 Answer

Beater hits side of bowl

I have tried adjusting the screw to lift/lower the beater but it hasn't helped, since it's hitting the side of the bowl, not the bottom. No matter what I do (raise/lower), it's still hitting the side of the bowl. I bought a new beater to make sure the issue was not with the beater I had, and yes, I made sure it was the proper beater for my mixer, and it's still hitting, and scuffing the side of my beater. I'm worried it's going to chip off the coating, not to mention damage my mixer and bowl... any suggestions??

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  • 134 Answers

What part number did you order for the beater and what is the model number for the mixer? Also is the mixer brand new, or did you get it used and it just started happening?

Posted on Jun 17, 2013

  • 1 more comment 
  • Stephanie C Jun 17, 2013

    Mixer is Artisan (I think it's KSM150) and beater is: K5THCB. That is what KA website said to order. It's identical to the one that came with the mixer. I received the mixer from a friend who said it's done this from day 1 so she just bought a new one.

  • Stephanie C Jun 17, 2013

    Mixer is Artisan (I think it's KSM150) and beater is: K5THCB. That is what KA website said to order. It's identical to the one that came with the mixer. I received the mixer from a friend who said it's done this from day 1 so she just bought a new one.

  • Darlene Haflett
    Darlene Haflett Feb 19, 2019

    I have the same model with the same issue... where is the answer from
    6 yrs ago?

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1 Answer

The paddle on my mixer runs too low and hits the bottom of the bowl. any ideas?


Hi ERIN. This should be pretty easy to do by yourself. The instructions for adjusting your beater to bowl clearance is in your Owners Manual. If you don’t have the original manual you can easily download a PDF version of your Owners Manual from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case K$45SSW and select the file listed for your model that appears under Owners Manuals (2): K45SSWH-0.pdf (2730.37 KB) and save that file to your PC. Turn to Page 13 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
3898bd2.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

I hope this helps! – Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Jan 30, 2010 | KitchenAid K45SS Classic Stand Mixer

1 Answer

The flat coated beater has worn off the coating why and how to fix it


Hi ARADAM, you don’t provide the model number or say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, which would helpful, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number and select a file listed under Owners Manuals and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.
Tilt-Head models
• Unplug mixer.
• Lift motor head.
8cf1eae.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
eda6563.jpg

• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.
If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Dec 22, 2009 | Food Mixers

2 Answers

I need to raise the head of the mixer. The wire whip is hitting hard the button


Hi LEDAVETTORI, you don’t provide the model number or say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, which would helpful, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number and select a file listed under Owners Manuals and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.
Tilt-Head models
• Unplug mixer.
• Lift motor head.
08bb991.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
d18b37a.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater. •Make adjustments with flat beater, so it just clears surface of bowl.
If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Dec 18, 2009 | Food Mixers

1 Answer

I need to lift the head a little. the wire whip


Hi LEDAVETORI, you don’t provide the model number or say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, which would helpful, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number and select a file listed under Owners Manuals and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Tilt-Head models
• Unplug mixer.
• Lift motor head.
d9f2e21.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.

• Turn scre3e30899.jpgw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Dec 18, 2009 | Food Mixers

1 Answer

Bowl too low


Hi, JAKELEGJEETE, You don’t say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM5PS)and select the last file listed that appear under Owners Manuals: and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the Beater to Bowl Clearance. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Tilt-Head models
• Unplug mixer.
• Lift motor head.
8fe42dc.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
97480fe.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Dec 11, 2009 | Food Mixers

1 Answer

Can you lengthen the beater by loosing a screw?


Hi, KLOEHR, your beater will not lengthen by losing a screw. However, if you lost your Beater to Bowl Clearance adjustment screw, then it might appear that your beater had ‘grown’ because now the beater may be touching the bottom of your mixing bowl, where previously it had not. Simply said, the beater didn’t grow the mixer head drooped.
You don’t say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM5PS)and select the last file listed that appear under Owners Manuals: KSM5PSWW0.pdf (2930.74 KB) and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Tilt-Head models
• Unplug mixer.
• Lift motor head.
0815c25.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
24b5d86.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Dec 10, 2009 | KitchenAid KSM5PS Heavy Duty Stand Mixer

1 Answer

The bowl fits too close to the mixing blade and has scraped some of the surface from the blade. I can not find the book


VLCMM: You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of yourOwners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals: KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC. You’llneed to have Adobe Reader to be able to open it. Turn to Page 11 and you will find theinstructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
1aa320c.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface ofbowl.
If you over adjust the screw, the bowl lock lever may not lockinto place.


Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
9d33ad0.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flatbeater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface ofbowl.

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!. hslincoln

Nov 25, 2009 | KitchenAid KSM90 Ultra Power Series Stand...

1 Answer

Beater rubs bottom of mixing bowl.


JOE:You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals:KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC.You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
1aa320c.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.


Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
9d33ad0.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!.hslincoln

Nov 21, 2009 | KitchenAid Food Mixers

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