Question about Tomtom ONE 3rd Edition GPS

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I can not get past the "please wait" screen.

I have a Tomtom one without a SD card. It is a little over a year old. I went to update it and after the updates were downloaded the computer went to restart the tomtom. As it does this the device gets disconnected from the computer (while still being plugged in through the USB cord) and a white screen with that says please wait in about 5 different languages and an egg timer appears. Then it does nothing (I have waited for an hour) and the only way to get out of this screen is to reset the unit. Then it does it all over again turning on and going to the screen described above. Any help would be wonderful.

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4 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Good luck!

Posted on Jan 02, 2017

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Anonymous

  • 7 Answers

SOURCE: fix a tomtom

Turn the tomtom on, and then press the reset button on the bottom of the unit with a paperclip. After the reset turn off the unit and then turn it back on. Make sure you have not dislodged the sd card from the unit.

Posted on May 17, 2007

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Anonymous

  • 1 Answer

SOURCE: After inserting a 1 gig

delete everything on the card with windows i.e. double click on my computer select whatever drive letter it has asigned to the memory card in your TomTom unit, then select all and delete. Then restart TomTom home copy relevant software across or use the backup facility and everything worked just fine.

Posted on Aug 02, 2008

Anonymous

  • 6 Answers

SOURCE: tomtom stuck on waiting for valid GPS signal for 3 days

u need to up date gps if that dose'nt work sounds like it needs to be repaired i had same problem and found its better to buy new on then pay 275.00 to repair due the math

Posted on Dec 18, 2008

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1 Answer

When turn On can get the screen showing the GPS connected to Computer when not connected ,On Battery only, get red cross flashing


If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.

When you never saw a SD-card, probably some data went corrupt on the internal memory. When you have a SD-card, probably some data got corrupted on the SD-card.

To repair the software, you need to connect your GPS to your PC or Mac with a USB cable.
You also need the program TomTom HOME. You can download it for free on the TomTom website.
With TomTom HOME you can update the operating system of your device for free (map updates are nor free).

Try updating, and see if your device works again.

If this doesn't work, post it here.

May 14, 2015 | Tomtom GPS

1 Answer

Tomtom one (4N00.012) will not load up.


Your particular unit runs it's software from SD-Card. you need to check if the card is not damaged: while unpowered push the SD card to come out insert it in a card reader on your computer and see if it reads it ok, if it ask's you to format it it means it's damaged and should be replaced ( the sd card of your tomtom should be replaced with another SD card which you should buy from tomtom for your particular device not a generic one). if it reads just fine reinsert it and start the device again..And about the reset the correct procedure is: Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.904537f.gif
You should also install Tomtom Home on your computer, connect the device and update it if al the above failed (with a verified and working SD card inserted) - link for Tomtom Home: Windows, Mac

May 30, 2010 | Tomtom ONE 125 GPS Receiver

1 Answer

Tried to update my Tom Tom One by connecting to my


Remove the SD card

The card needs to be formatted properly first that's all,

formatting is better done in a card reader.

Right click on it and select format select FAT32 as the files system

Update your device without the SD card.

Make sure your GPS runs OK without the SD card

Now re-connect the tomtom but don't let tomtom home run. exit TTH if need be.

You now ned to select your tom tom which will also show as a drive.

In windows explorer select tools then folder options.

Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

then just copy ALL the files from the tom tom to your sd card

DO NOT USE CUT AND PASTE !

Once all the files are on switch off the tom tom and insert the sd card and re-boot
It should now work again

Sep 14, 2009 | Tomtom ONE GPS Receiver

1 Answer

Last june we tried to update our tomtom that was


If you have an SD card installed then
Remove the SD card from the tomtom

Try the hard reset.
Push a Paper clip in the tiny hole by the card slot.
Push it in firmly whilst the unit is powered up (not too hard) for about 3 seconds then release.

You may have to power down and then up again and even hold down the power button a little longer the first time you do this.

That would normally reset the tomtom.

If it does then get the latest version of TOMTOM HOME
Install it and run the program.

Now with your GPS tunred off connect it to your computer via a short USB lead.

TTH will now start up and from there you can update the tomtom itself.

If you are getting a red cross whilst bootng the GPS then
The card may need to be formatted properly first or re-formatted.

Formatting is better done in a card reader.

There are differing views but this method has always worked for me.
Insert the card in the reader,. Using my computer or windows explorer

right click on it and select format
select FAT32 as the files system

Now connect the tomtom to the pc but don't let tomtom home run.
Exit TomTom Home if need be.

You now need to select your tom tom which will also show as a drive and may even show its own special icon.

In windows explorer select tools then folder options.
Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.
then just copy ALL the files from the tom tom to your sd card.

DO NOT USE CUT AND PASTE !

Sep 09, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

When I turn on there is only a cross over the SD card.


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Jun 14, 2009 | Tomtom One XL GPS Receiver

2 Answers

When I switch on my TomTom, SD card has a red cross?


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.

Jun 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tom tom Western european map


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card
  • Connect the device to your computer.
  • Open the TomTom Home application.
  • Click on 'Update My Device'.
This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Feb 24, 2009 | Tomtom One XL GPS Receiver

1 Answer

TomTom one


Its more than likely that the data on your SD card has become corrupt or the card itself has become damaged / faulty. This can cause the tomtom to feeze on startup and doesn't even get past the loading process. You can "half" prove this by turning the tomtom ON without the SD card inserted. If you get the startup drums then a ' please insert SD card ' symbol on the screen , The card IS FAULTY . good luck. .................Hopefully , you backed up your SD card to your PC some time ago. If this is the case , you can just reload the files onto your SD card.

Feb 02, 2008 | Tomtom ONE GPS Receiver

2 Answers

TomTom One Update Problem


Same here but I moved the file "MapSettings.cfg" out of my map folder (it is in the SD card). Then TT One starts again normally but I have no clue, how I can get my "Favourites" back to my updated TomTom?

Jan 26, 2008 | Tomtom One Europe v2 GPS Receiver

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