Question about HP LaserJet 4700 Printer

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Service Code 49 4c02

Our HP 4700 Printer has a Service Code 49 4c02 on the screen, just trying to figure out what type of service that's asking for.

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Try to upgrade the firmware on the printer, if that error still occurs after the firmware upgrade, you should try and use PCL driver rather than PS driver.

Posted on Sep 18, 2009

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Posted on Jan 02, 2017

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1 Answer

Service error 4cf0 hp 4700


Try removing the JetDirect card, then see if the machine will boot and print a test page. If it works without JetDirect, then try replacing the JetDirect card.

Oct 15, 2014 | HP LaserJet 4700 Printer

1 Answer

I have a HP LJ 4700 printer set up to a network. It will print black but not colour


1. Go to menu set as default.
2. Do color calibration.
3. Print PQ test pages, observe the colors, chk
4. Print demo page. chk
5. Print from different file/system..

Nov 28, 2012 | HP LaserJet 4700 Printer

1 Answer

49.00FF service error hp color laserjet 4700n


This error is most often caused by out of date firmware on the printer.
Power off the printer and it restart and it should come to ready. If the error reoccurs, make sure that you have any print jobs in the queue of your computer cleared. If it still does not start without the error, unplug any network or usb cables and restart again. Once the printer is at at ready, use the control panel to go to the information menu and then print the configuration page. The firmware date code will be on the left hand side. Current firmware is 48.180.9.

If the firmware is out of date, see the link posted below to download the firmware update. Chose the easy firmware update as this is the most straight forward way to update the firmware. Once downloaded just double click the file you downloaded and it will run and ask you to chose the printer you want to update. Pick your 4700 from the drop down menu (should be fires option). Then update click update firmware.

You can find the current firmware here

Aug 09, 2011 | HP LaserJet 4700 Printer

1 Answer

Printer error :"49.C02 service error " message


i think this caused by your windows is not genuine

Jan 14, 2011 | HP LaserJet 4700 Printer

1 Answer

Asking for RFU upgrade on HP4700n. It's on a network. We have MACs.


Installing updated Drivers from the HP deb site will solve the issue

have to uninstall and reinstall the Driver Software

go to www.support.hp.com

in the Product : type HP4700n
Question - type Drivers

it will show you the HP 4700
click on support and drivers link on HP 4700 printer screen and install the updated drivers








Jan 08, 2010 | HP LaserJet 4700N Printer

2 Answers

49,4c02 error to continue turn off then on


I would try clearing your print que as it could be a corrupt print job and disconnecting your network cable and reboot the printer, make sure you have the latest firmware. hope this helps

Nov 24, 2009 | HP LaserJet 4700 Printer

4 Answers

Hp color laserjet 4700dn error code 59.30


turn off the printer. remove the duplex device from the printer. turn on the printer. enter the diagnostic menu. enter the menu for sensor and motors. select the fuser motor and let it run. if you can hear it its ok (its not such a noicy one ... you have to listen very good) - follow up the next steps:

turn off the printer. turn on the printer. enter the service menu - pin code is: 09470005. set to 0 all counters for mono print, color print and the counter after service. leave the menu.

turn off the printer, reinstall the duplax device. turn on the printer.

result: the error msg is gone. its just HP wants to sell theyr service contracts.

Feb 25, 2009 | HP LaserJet 4700 Printer

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