Question about HP OfficeJet 7410 All-In-One InkJet Printer

1 Answer

Looking for the "HP Solution Center" icon

I have unstalled and reinstalled the application. The printer is an OfficeJete G85.
The Director file is available, but not the Solutions Center icon. It is not on the desktop, nor in any of the listed programs. I am running XP Home edition.

What do I do?

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  • HP Master
  • 3,015 Answers

Printer assistant replaced Solution Centre a few years back. Either one will be in the full software download from HP
The link will give you more information

https://support.hp.com/us-en/document/c02463264

Posted on Mar 07, 2018

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Posted on Jan 02, 2017

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Soulvisitor
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SOURCE: Cant access HP DIRECTOR facility.

What operating system, Vista or XP?

Posted on Nov 30, 2007

racerx4468
  • 1 Answer

SOURCE: hp director won't open 1210 psc

hey if you go to hp.com go faq you will find your question and it will direct you to an updatefor your problem its because hp director has issues with internet explorer 7 and 8 hope it workes

Posted on Dec 18, 2008

  • 1 Answer

SOURCE: Error in Oce 9400 Plot Director Win 2000

There are a few possible solutions.

First, only the last version of Plot Director (3.4.3) works in Windows 2000, so make sure that is the version being installed.

Secondly, once PD is installed and uninstalled all registry references must be removed before attempting to reinstall or you will encounter errors.

Third, make sure you have Administrator privileges when installing or editing the program.

Last, because there has been no development on PD since 2001 it may be having issues with security, such as the ability to edit files that are in a protected zone or communicating thru a firewall.

As a test make sure that none of these programs are active during installation or configuration.

Posted on Mar 03, 2009

  • 4 Answers

SOURCE: Lost HP Dirctor Icons

Please confirm the version of Internet Explorer you are using If it is 8.0 or 7.0 then I would suggest you to please degrade the Internet Explorer version to 6.0 because HP Director is not compatible with IE 7.0 or 8.0. You can alos check for the scanning file and you can find it at

please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqscnvw.exe whe you will double click on this file, it will give you an interface to scan.

you can also click Start button -> all Programs -> HP -> HP Director (if it is there)
then right click on the HP Director and click Send to -> Desktop, it will create a shortcut on the desktop.

I hope it will work for you.

Posted on Dec 11, 2009

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Just got windows 7 on my laptop and had to reinstall the printer software for my hp photosmart C5180 my disk were not compatible so I installed the software for the hp website .it will print and scan but i...


Follow these steps for the Windows 7 operating system.
NOTE: HP introduced HP Solution Center to replace HP Director in 2005. HP Director is not compatible with Windows 7. If you were using HP Director with your printer and then upgraded to Windows 7, the information in this section can help you. hpweb_1-2_plus.gifhpweb_1-2_minus.gifDo I have HP Solution Center on my computer? HP Solution Center is part of a full-feature installation of the printer software. It does not install with a Basic driver installation. Also, you might have excluded the program if you performed a custom installation. Check whether HP Solution Center displays in the list of installed programs: On the Windows taskbar, click the Windows icon (c01319360.gif ), click All Programs , and then click the HP folder. hpweb_1-2_plus.gifhpweb_1-2_minus.gif HP Solution Center icon is blue (c01810967.gif ). If the HP Solution Center icon is blue, you have an older version of HP Solution Center. Go to the following "How do I get HP Solution Center?" section in this document to download the latest version.

To scan a document using Windows Fax and Scan in Windows7, follow these steps:
  1. Click the Windows icon (c01319360.gif ), click All Programs , and then click Windows Fax and Scan .
  2. Click New Scan .
  3. Make any desired setting changes, and then click Scan .
Get the full printer driver:
HP offers the most current software available for your printer as a free download. HP Solution Center is part of the Full Feature Software and Drivers download. Follow these steps to check whether this option is available for your printer, download it, and then reinstall the software and drivers.
  1. Disconnect the USB cable from both the product and the computer (if you already connected it).
  2. Turn the product on.
  3. Open a new window to browse to the Get Software and Drivers page: Right-click this link, Get Software and Drivers , and then click Open in New Window .
  4. If prompted, type your product number, and then click Next . You might also need to click your model in a list of similar products.
  5. Select your operating system, and then click Next .
  6. Click the Plus sign (c02200813.gif ) next to Driver , and then click the driver that you want to download. If you need help deciding, see the information in the previous table.
  7. Click More Info , and then read through the minimum system requirements and additional instructions. You can also click View directions (c01647276.gif ) for complete download instructions.
  8. Click Download . This option allows you to install the software at any time after the download completes.
  9. Click Save , and then browse to the location on your computer where you want to save the file.
  10. Click Save . The software downloads to your computer. Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.
  11. Browse to where you saved the file, and then double-click the file to start the installation.
  12. Follow the on-screen instructions to complete the installation.

Nov 15, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I accidentally deleted my hp director icon from my computer i dont know how to restore my hp director


Hi,

If you have just deleted the icon from desktop and not uninstalled then we can put a shortcut back on desktop

Click on START button
click on MY Computer
OR
Open MY Computer icon from Desktop

Open Local Disk C:\
Open Program Files
Open HP Folder
Open Bin Folder
You will find a file by name HPDIREC
Right click on the file name and Click create shortcut on desktop ( this icon will not look exactly like the HP Director icon you deleted )

Close the window and you will find the HP Direct icon on desktop

If not, you can uninstall the software from Add/remove programs under control panel and install the latest software for your printer. Click on the download button below to open HP website to download the software by selecting your operating system
Download

*Note : HP Director is not longer designed by HP. IT is replaced with a new Software called HP Solution Center

Oct 21, 2010 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Lost HP Dirctor Icons


Please confirm the version of Internet Explorer you are using If it is 8.0 or 7.0 then I would suggest you to please degrade the Internet Explorer version to 6.0 because HP Director is not compatible with IE 7.0 or 8.0. You can alos check for the scanning file and you can find it at

please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqscnvw.exe whe you will double click on this file, it will give you an interface to scan.

you can also click Start button -> all Programs -> HP -> HP Director (if it is there)
then right click on the HP Director and click Send to -> Desktop, it will create a shortcut on the desktop.

I hope it will work for you.

Dec 09, 2009 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

Can't use scanner on computer


Were you able to download the driver from HP?

I would suggest unplugging the scanner, uninstalling the program, reboot, reinstalling the program and then plugging the scanner back in

Dec 11, 2008 | HP Scanjet 3570 Flatbed Scanner

1 Answer

Scanning Problems


I would first make sure that you have latest driver update. MS Word is very particular about how it reads things back in. I would try saving the scan as a text file or PDF instead and then open them in Word. Hope this helps!
If this solution was helpful to you, will you please rate the solution? Thanks!

Aug 13, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

SCANNING PROBLEMS


Do you have HP Software install sucessfully..?
If yes then you should have HP Director or HP Solution center software installed in your computer try scanning from there.

Jul 30, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

HP Director


Hi,

Try to open the HP director from
Start >> All programmes or programmes >> HP >> HP director

Else reinstall the printer software.

Mar 14, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Prints black page


Click Start - All programs - HP - HP Director/Solution center

Click Settings - Print settings - Printer settings

Click on the Colors. In Color Management select "Managed by Application". Click Apply and OK. Close HP Director/Solution center.
Try printing.

Jan 09, 2008 | HP PSC 1315 All-In-One InkJet Printer

3 Answers

Cant access HP DIRECTOR facility.


Hi,

http://www.fix-all-dll-errors.com/xmlparse.dll/

Here is the solution for your problem.Visit the link and click the button"Fix dll errors now" and your problem will be solved.

Nov 30, 2007 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Hp psc 1317 unable to use hp director scanning


Uninstall "HP Director" and replace with "HP Solution Center" New Updates (especially IE 7) make this application incompatible. Ed

Aug 06, 2007 | HP PSC 1315 All-In-One InkJet Printer

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