Question about HP OfficeJet 7410 All-In-One InkJet Printer
I have unstalled and reinstalled the application. The printer is an OfficeJete G85.
The Director file is available, but not the Solutions Center icon. It is not on the desktop, nor in any of the listed programs. I am running XP Home edition.
What do I do?
Printer assistant replaced Solution Centre a few years back. Either one will be in the full software download from HP
The link will give you more information
Posted on Mar 07, 2018
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Posted on Jan 02, 2017
SOURCE: hp director won't open 1210 psc
hey if you go to hp.com go faq you will find your question and it will direct you to an updatefor your problem its because hp director has issues with internet explorer 7 and 8 hope it workes
Posted on Dec 18, 2008
There are a few possible solutions.
First, only the last version of Plot Director (3.4.3) works in Windows 2000, so make sure that is the version being installed.
Secondly, once PD is installed and uninstalled all registry references must be removed before attempting to reinstall or you will encounter errors.
Third, make sure you have Administrator privileges when installing or editing the program.
Last, because there has been no development on PD since 2001 it may be having issues with security, such as the ability to edit files that are in a protected zone or communicating thru a firewall.
As a test make sure that none of these programs are active during installation or configuration.
Posted on Mar 03, 2009
SOURCE: Lost HP Dirctor Icons
Please confirm the version of Internet Explorer you are using If it is 8.0 or 7.0 then I would suggest you to please degrade the Internet Explorer version to 6.0 because HP Director is not compatible with IE 7.0 or 8.0. You can alos check for the scanning file and you can find it at
please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqscnvw.exe whe you will double click on this file, it will give you an interface to scan.
you can also click Start button -> all Programs -> HP -> HP Director (if it is there)
then right click on the HP Director and click Send to -> Desktop, it will create a shortcut on the desktop.
I hope it will work for you.
Posted on Dec 11, 2009
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