Question about HP LaserJet 3600n Printer
Did you make sure the cartridges clicks in place? There are while plastic locks on each cartridge and hopefully they are not broken. Not expensive to purchase but major teardown to replace.
Posted on Jan 31, 2015
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Posted on Jan 02, 2017
SOURCE: Hp K80 printer
I had the same problem, and it seems to have corrected itself. I too, installed a new "45" black cartridge and got the message to remove and check color cartridge. After I removed it and cleaned it the message stayed on the display for about 5 minutes and then asked me to "align cartriges." After I aligned them I had no problems.
Posted on Jan 25, 2008
There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.
Posted on Jan 08, 2009
The problem is the locking arms on the right side of the machine are probably broken. HP has a tech bulletin out on this issue and they have a kit with updated parts to repair it. It is a very common problem.
Posted on Jul 02, 2009
To solve the
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.
Hope this help. Please Rate My Response! Thanks!
Posted on Aug 24, 2009
Make sure that your buying a new Tricolor as the same and Geniune too.
Only solution to this is put it properly inside your printer.
At first sometimes New Cartridge are being initial & calibrate by your printer before it works.
Power Off first your printer and put the cartridge inside. If the problem still exist then put back again your old cartridge and identify what is the problem occur before you put a new cartridge on it.
Posted on Sep 23, 2009
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