Question about Canon PIXMA MP830 All-In-One InkJet Printer

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MP 892 MP navigator cannot communicate with the printer or scanner

The printer prints with no problem, either wi-fi or USB connection but when I try to scan MP Navigator says it can't communicate with the scanner. I've deleted the old software and downloaded and installed the latest software/drivers from Canon but still no scanning. Error code lists as follows: Code5,156,61. Help!

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5 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

  • 6 Answers

SOURCE: I can't scan anything from my MP 460

had probs with scanning at first
1.put doc in scanner
2.push scan
3.choose color or black
4.press scan again
thats what i did works ok

Posted on Dec 12, 2007

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Anonymous

  • 1 Answer

SOURCE: MP450 has stopped scanning

canon pxima mp450 code errior 5100

Posted on Oct 08, 2008

pineworks

Clive

  • 4345 Answers

SOURCE: Canon MX310 scanner driver not found

Hi there
You can download a driver from my website then you can use the driver to set your printer up.
Just click on this link and it will download for you, and it is best to save it on your desktop so you can find it.
This is for the MX310 it for XP and Vista.

Click Link = http://www.4all2sell.com/driver/Canon-PIXMA-MX310-All-in-One-XP-Vista.exe
Ones you have downloaded just double click on it to run it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks All files on my website are only there for a limited time.

Posted on Mar 24, 2010

sam0246

  • 1 Answer

SOURCE: Canon MP 640 not recognized by MP Navigator EX 3.0

Your anti virus software is blocking the Canon software. Restore AV default settings.

Posted on Jan 16, 2011

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1 Answer

Does this printer scanner scan to save to the computer and if it does how do I do that.


What OS are you using? How is the all-in-one connected to your computer. To scan to the computer, you need to install the full software package (if it is available for your OS). If only the OS drivers are available, you will be able to save scans. However, you can only initiate the scan from your computer. Additionally, if you have the all-in-one connected to a print server (or router USB port), the scan features will not work. (The scanner requires two-way communication with the computer and can fail if you use a USB hub, bad cable, or a long cable. Thus try a new cable of less than 6' in length if you can't launch a scan from the computer.)

Next: use the Canon software (MP Navigator EX) and initiate a scan. You will need to adjust some settings to make sure that the program knows what program to open when you press the scan to computer button. The monitoring software will need to be running to identify the button presses. To set this, select Preferences, then the Scanner Button settings tab. Select Actions and then choose Save to PC in the Event drop-down menu. Use the first scan to set the default scan preferences and destination folder. Then click OK to save the settings.

If you do not have the MP Navigator program, use any scanning program on your computer. For Windows 7 and 8, there is Windows Fax and Scan that can work with the MP252. The Apple Macintosh has a similar program. Third party software will also work (Nuance's PaperPort, for example).

See page 318 in the Advanced section of the manual (available from Canon) for screen captures of setting MP Navigator. http://www.canon-europe.com/Support/Consumer_Products/products/Fax__Multifunctionals/InkJet/PIXMA_MP_series/PIXMA_MP252.aspx?type=manuals .

I hope this helps.

Cindy Wells

Nov 06, 2014 | Canon Ink Cartridge for Pixma MP252

1 Answer

Will not scan to my computer


What OS are you using? Did you install the full software (MP Navigator), not just the drivers? If you have the MP Navigator installed, how are you connecting to the computer? If you are using a USB cable, try a new cable, a different USB port and a direct connection if you are using a USB hub. (If you are using a USB print server, go to a direct connection to the computer.) If you are using the all-in-one over your network, try disabling your firewall temporarily. You may need to add a rule to the firewall to allow the scanner communication. (This will depend on the software/hardware firewall involved. Please add a comment with the details for support on adding rules.) The scanner requires bi-directional communication with the computer. This can fail even though the printer works. Make sure that the monitor program is running; this listens for button presses on the all-in-one.

Next open MP Navigator and try to start a scan from your computer. If you can't scan, then you should check for a communication issue, as described above. If the scan works from the software, then you probably don't have the destination buttons assigned in the software. Use the details from your initial scan to set the defaults. Go to Preferences and then the General tab. Adjust the details for the Scanner Button Settings. Click OK to save.

I hope this helps. Please let me know if you continue to have a problem.

Cindy Wells
(one common issue for a USB connection is installing the OS default drivers by connecting the USB cable before installing the Canon software. If that is your issue, please uninstall the printer. Then with the USB cable disconnected, install the Canon software. Connect the USB cable when prompted to do so. The OS software usually only has a printer driver and thus will not allow the scanner to work.)

Feb 06, 2014 | Canon MX882 All-In-One InkJet Printer

1 Answer

I can no get my printer to scan to my computer


Do you have the full software (MP Navigator) installed? Get that software here: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp510#DriversAndSoftware and select your OS. Since the printer is a USB printer, is it directly connected and did you install the software before connecting the USB cable? If you didn't install the software before you connected the USB cable, uninstall the generic driver from the OS and remove the USB cable. Then install the software.

If the full software was installed before connecting the printer, try a new cable and a direct connection (instead of a print server or USB hub). Scanners require bi-directional communication with the computer and can fail when the printer works. Make sure the monitoring program is running before attempting to scan from the all-in-one.

Next try to scan from the computer first. There are buttons in the MP Navigator software that set the destination and default settings of the buttons on the all-in-one. After you scan at least one item, you will have a better idea of the settings that you need to use. See the MP Navigator help files for the details.

If you install the basic Canon driver, you will be able to scan but not from the unit directly. Windows XP and newer all come with Paint that can acquire scans (File > Import from Camera or Scanner > New Scan). Windows Vista and Windows 7 have Windows Fax and Scan that can also scan files (New Scan). Photo Gallery in Windows Live (comes with Vista) also handles scanning.

The generic OS driver usually only runs the printer.

I hope this helps.

Cindy Wells

Dec 10, 2010 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

I have a Windows Vista computer and a Canon MP210 copier/scanner and have a document in printer to scan and can not transfer to my computer, I can't find disk and put information from disks years ago on a...


First, if you connected the data cable to the computer, uninstall the current driver and then unplug the data cable. (This is for USB cables.) To uninstall, open the Devices and Printers control panel (click start and then find the line on the right hand column). Right click on the unit and click on Remove Device.

Then navigate to http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp210#DriversAndSoftware and select your version of Vista (32- or 64-bit). Download the software/drivers. The MP Navigator is the full software and will let you launch scans from the unit once you set it up. The first driver in the list is just the basic driver and will only work with scans initiated by the computer.

Always launch scans from the computer first. There are buttons in the MP Navigator that match those on the all-in-one. The default settings for these need to be set up (see the help in the program) and include resolution and location to save files. Then when the monitor program is running, you will get the MP Navigator coming up with a button press.

Vista can scan without the MP Navigator with three included programs: Paint (File > Import from Camera or Scanner > New Scan), Windows Fax and Scan (New Scan) and Photo Gallery. Howevver, if you do not install the Canon driver, you will probably get a printer driver only from the OS.

If the problems persist, try a new USB cable and a different port. If you use a USB hub or print server, try a direct connection. Scanners require bi-directional communication with the computer and can fail when the printer works.

I hope this helps.

Cindy Wells
(if the copy function works, then the above information should help. If the scanner itself is not moving, check for a transport lock and that it is lighting up as it should. In the last case, the unit may need service.)

Nov 26, 2010 | Canon PIXMA MP210 Photo All-In-One Printer

2 Answers

Canon MP 640 not recognized by MP Navigator EX 3.0


Your anti virus software is blocking the Canon software. Restore AV default settings.

Jan 31, 2010 | Canon Office Equipment & Supplies

1 Answer

How to use scanner for mp 210 series


You can Scan image from the machine into a computer and save them in,JPEG,TIFF,PDF or BITMAP format.
Scanning Methods:Scanning Using The MP Navigator- Using the MP NAVIGATOR you can Scan process and save documents to your computer.On the MP Navigator 3.0 double click then open it and via:
1 Easy Photo Print(Photo Printing)
2Arcsoft Photo Studio(Photo Image editing )
I shall try to help you
Thanks

Nov 27, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

2 Answers

Canon pixma mp 190 won't scan / copy and printing works!


I also have a newly purchased MP 190 that prints but will not scan at all have also tried reinstalling software.

anyone help me?? :(

Jun 06, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Canon Pixma Cannot communicate with scanner


Hello do You have a program CD Record, then pu it in Your computer and then trhy to download a scaners software.

Mar 12, 2017 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

I can't scan anything from my MP 460


had probs with scanning at first
1.put doc in scanner
2.push scan
3.choose color or black
4.press scan again
thats what i did works ok

Nov 15, 2007 | Canon PIXMA MP460 All-In-One InkJet...

7 Answers

Canon pixma mp830 will not scan


I am experiencing the same problem, from the equipment id does not scan

Oct 31, 2007 | Canon PIXMA MP830 All-In-One InkJet...

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