Question about Schlage BE365-PLY BE365PLY626 Satin Chrome Electronic Security Keypad Elect
I installed the new lock (BR365) right after Christmas. It worked great until it quit yesterday. No warnings. No blinking lights. It's dead. The battery checked out good. I tried two new ones, and checked all the wiring. With no solution in sight, I will call their 800 number in the morning.
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: The lock quit working (no
Reprogramming BE 365:
This link will take you to the page you need, to get started:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspxThen scroll down to this heading on that page:
Electronic Security-Keypad Deadbolt BE365
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number that you need to reprogram the lock. This installation video (second item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery!
The seventh item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.
Here is the contact info you need for customer service:
Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837
Posted on Apr 18, 2011
Tips for a great answer:
May 11, 2017 | 1998 Chevrolet S-10 Pickup
Oct 06, 2010 | Home
Jan 03, 2010 | Heating & Cooling
Aug 13, 2009 | Whirlpool GU2400XTP Built-in Dishwasher
Jun 19, 2009 | Toshiba CZ32V61 32" TV
Apr 07, 2009 | Schlage BE365-PLY BE365PLY626 Satin...
Nov 19, 2008 | 1992 Toyota Celica
May 23, 2008 | Kodak EasyShare DX6340 Zoom Digital Camera
167 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: