Question about Brother DCP 115C All-In-One InkJet Printer

1 Answer

Unable to init see troubleshooting and routine maintenance chapter in user's guide. Please help me!!!

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  • Brother Master
  • 783 Answers

1. Check for foreign objects, such as a paper clip or scrap of paper, inside the machine.
Disconnect the machine from the power outlet and open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

2. If the error continues to appear, move the print head and examine under the print head.

NOTE : The images shown below are from the representative product and may differ from your Brother machine.

2-1.Disconnect the Brother machine from the poweroutlet.
2-2.Open the scanner cover by pulling up on the lower right corner of the cover.

2-3.Check the print head's position.
In the example photo the print head is positioned at the left hand side of the platen area.
2-4.Gently move the print head to the center.
Examine under the print head. If anything is found, remove it.
Close the cover and reconnect the machine to the power outlet.

Posted on Feb 20, 2014

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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AvioriX
  • 689 Answers

SOURCE: Init Unable 48, See troubleshooting and routine maintenance chapter in User's guide

I Have checked user manual once more to understand the issue. it says for "Init Unable"

CAUSE
The machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.

Solutions indicated as
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues take the cartridges out and check the surrounding if object around. Put the cartridges back by ensuring firmly fitted. power cycle once more and test. If issue persist please post for further help.

Good Luck

Posted on Jan 15, 2008

Mix-it-up
  • 832 Answers

SOURCE: will not print

What 2 digit error code does the machine display, too?

Posted on May 12, 2008

  • 1 Answer

SOURCE: [HELP] MY BROTHER MF-210C "UNABLE TO INIT"

Dear Guru,
I have a same problem" UNABLE TO INIT " but my printer DCP 110.
Please can help me.Thanks

Posted on Oct 22, 2008

anantakumarj
  • 330 Answers

SOURCE: troubleshooting and routine maintenance chapter

goes through below link and down the user guide .....

http://welcome.solutions.brother.com/BSC/public/as/as_ot/en/model_top/colormfc/dcp165c_all.html?reg=as&c=as_ot&lang=en&prod=dcp165c_all

Posted on Dec 31, 2009

  • 159 Answers

SOURCE: See troubleshoot and routine maintenance

You really should mention the brand and model of the printer, but from the message, I'm guessing this is a Brother inkjet machine. If so, the Init Unable message means that either the printhead is unable to go back and forth, or it can, but the machine doesn't know it can. The most common causes are:

  • A scrap of paper got wadded up in the way of the printhead. It's probably crammed up against one end or the other of the area the head travels through. Usually it's soaked black with ink and stuck in the right-hand end where everything else is black, too. If you unplug the power, you might be able to pull the printhead out of the way by hand to get at the scrap. You'll need a flashlight and maybe long tweezers. See the note below about the gray film strip.
  • Sometimes it's more serious. The right-hand end, where the head parks itself is a cleaning/sealing station. Between jobs, the head rests there, and a motor lifts rubber seals up against the bottom of the head to prevent the ink nozzles from drying and clogging. If that motor died, the head is stuck over there, and a repair probably costs more than a replacement machine.
  • Sometimes it's less serious. You might be able to see a 1/4-inch wide strip of gray film stretched tight across the area the head travels through. The gray is actually fine vertical lines that the head counts with an optical sensor, keeping track of it's location, so every dot of ink goes where it ought to. Sometimes a paper jam pushes that strip up and out of its sensor, so the machine can't see it. If it can't count those lines, it assumes it must be jammed and throws up that error. You might be able to gently lift and drop the strip back into the sensor. It should be straight and vertical, all the way across, without anything rubbing on when the head moves.
  • Be nice to that film strip. It's just photographic film, and not made to be rubbed. Ink smears will blot out the lines and cause the error you already have, so keep dirty fingers off it.
There are other possible causes, but these are the likely ones, two of which you may be able to fix without parts.
Good luck.

Posted on Mar 11, 2011

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