Question about Canon ImageCLASS MF4370dn Laser All-in-One Printer
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Posted on Jan 02, 2017
1. Try cleaning the paper feed rollers
Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
- For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.
- For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'
- For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'
- For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
Remove all sheets of paper from the rear tray, then click 'OK'.
Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.
Note: “Feed roller cleaning is completed” message is displayed when the paper is fed and ejected.
Posted on Sep 06, 2009
Hey I had the same problem. Called the company; we couldn't fix it. Well I turned it upside down and a 2" flower stem fell out from when I cut some flowers next to my desk. It still didn't work. I was examining the feed area while it was running and I found another little piece of stem that was lodged way in there. I had to get it out with tweasers and it turned out to be 1" long. Couldn't really see it at all. Works fine now.
Posted on Nov 10, 2009
I had the same problem. I found a parts diagram here http://techno-parts.org/canon/220/320_220.php which showed that the springs hold the bar down. On mine, on each side, one of the spring tabs was broken.
I made a metal pin for one side and insert a screw on the other. Be sure and wrap the spring over the nylon bushing.
Posted on Apr 04, 2010
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