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Problems on epg information on some channels but not others

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Is the episode guide from OTA channels or a set-top box (Tivo, cable)? Make sure that the time is set correctly. In my area, the automatic time information comes from the OTA PBS station. That station's time often is off by a few minutes. (Similarly, when the time is set manually, the clock also drifts on one of my TVs.)

If you get your information from a set top box, try rebooting (or unplugging for a minute) the unit. This sometimes will reset the data.

If those two suggestions don't help, the problem is from the stations/EPG provider. Sometimes the provider's clock is off and this causes the issue. You could try contacting that provider if their clock or program list is routinely off. (If this is related to an event that took longer than scheduled, there isn't much to stop the issue.)

I hope this helps.

Cindy Wells
(Last weekend, my cable box had the correct time. The EPG insisted on showing the programs for 5-6 hours later. Since the provider is a local cooperative, we had to wait until Monday for the support staff to reset the EPG at their computers. Rebooting the set-top box was tried, but didn't help.)

Posted on Jun 30, 2014

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Not all channels broadcast the information.

Posted on Jun 30, 2014

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Posted on Jan 02, 2017

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