Question about Hotpoint Refrigerators

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Is it ok to sell a new faulty fridge through a large retail outlet

Hotpoint put into a retail outlet a fridge which required a modification. They did not recall these fridges but waited till they broke down. The retailer sold this fridge which then breaks down customer complains . Engineer is sent out with modification. Everytime retail customer goes away on her return she has to throw away all the rotted food. This has now gone on since July 2013.

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Complaints should be made known to consummer affairs by every customer involved.

Posted on Aug 24, 2017


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  • 2 Answers


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Posted on Jan 02, 2017

  • 55 Answers

SOURCE: Fridge smells

Are there any drip channels in the back or bottom of the interior of the unit that may be clogged? These channels collect condensate and feed them to a pan under most refrigerators. I assume you have removed bottom food storage drawers and cleaned inside. Also try open box of baking soda which absorbs odors.

Posted on Feb 27, 2008

  • 828 Answers

SOURCE: ffa70 hotpoint fridge freezer

Adjust the temperature control for the freezer to a normal setting. Fast freeze is only for when new products are put in that need to be frozen. This locks the system into a continuous run mode and could be responsible for the freezing condition in the refrigerator section. Check the temperatures with a thermometer as the sensor for the freezer temperature could be bad causing the light to come on.

Posted on May 18, 2008

  • 1462 Answers

SOURCE: Faulty Hotpoint Fridge Freezer

past rulings under the sale of goods act is that if product has lasted a year, then it is of merchantable quality - you are unlikely to get a full refund or free replacement even if you went to arbitration.
but what was wrong with it that your engineer deemed it to be uneconomic to repair?
remember that finding a good refrigeration technician is not easy

Posted on Nov 26, 2008

  • 40 Answers

SOURCE: frezzer works but the fridge does not keep any

If the appliance is nofrost and new keep the air outlets open do not put food infront of them.this can dramatically effect the performance.If it is an old appliance which runs for a while correctly but this happens check the flap is functioning correctly.You can do it by open the fridge door press the door switch button put your hand to the air outlet if it air comes after a while it funcitons if not that means flap is malfunctioned or blocked.empty the appliance leave doors open for 12 hrs. restart if not function no way change it.

Posted on Jun 30, 2009

  • 744 Answers

SOURCE: Food freezing in Hotpoint refridgerator

Hello, Your problem is going to be with your cold control/Thermostat this can be located in the control console inside the refridgerator. This part needs to be replaced, the part number is WR9X10042 Good Luck!! if you have any other questions or concerns please feel free to comment again. Mike

Posted on Jul 24, 2009

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1. is light on in side when you open the door. If not check breakers or fuses.
2. Can you hear the compressor running. If not do you hear any clicking sounds.
3. If you hear clicking sounds, try putting a fan on compressor and unplug refrigerator.
4. Wait one hour.
5. plug back in. If compressor starts let it run and see if it cools, if it doesnt, call service man.
6. If it goes back to clicking, call a service man.
try this

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We brought a whirlpool fridge in broke down in feb.2010 about the the 2nd we could not get parts for this fault until mid march.despite aphone call to your companywho promised to ring back...

This may not be the problem now but by the sound of the malfunctioning fridge, it could be in the future. The start device on some models of refridgerator for maytag and whirlpool have been recalled. If your appliance was manufactured in the last 5-10 years you may be having an issue with this component. Mine recently caught on fire at this device that is located near the compressor. If you would like to be a part of the petition for a recall on this appliance contact me at

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Fridge might be broken!

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does this fridge have a gulley at the back with a drain hole in the middle? if so, the drain is blocked, push something flexible down the drain till water flows away freely

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1 Answer

Hotpoint Ultima Fridge/Freezer keeps leaking underneath

yes this is probably the source of the problem - the defrost water doesn't flow down the drain.

melt the blockage with hot water till you get free flow down the drain - takes a bit of patience


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