Question about DISH Network Televison & Video
Its been working fine for the past two years, even with our services shut off I can still get DTV signals via the modulator and am able to watch my DVRED programs from both the internal and external hard drives. Just this evening its giving me an error message code 207 services not available when I press the pause button and any buttons that work with the DVR. Even the DVR button to access the hard drives is showing the same message, I would like to be able to finish catching up on my recorded shows.
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Posted on Jan 02, 2017
Edy, I am not going to say that this is the definite issue but Dish only has receivers that are 1080i compatible at the time which will give you some blurring and possible pixellating. 1080p will resolve these issues in the future. Therefore if you still need help let me know.
Posted on Mar 03, 2009
Unfortunately as a Dish Network Employee I must inform you that acording to Dish that is not possible however a good computer tech may be able to help you with a work around but keep in mind that if any damage occurs to the receiver that Dish will charge you for the receiver. When you do upgrade check into the receiver models that have an expansion port for an external hard drive. A 211 which is a solo hidefinition receiver without DVR can have a port activated for as one time charge of 39.99 and you can use the hard drive you supply as the DVR. Yoiu also will not be accessed the 5.98 DVR fee every month and if the receiver needs replacing you still have your recordings. Thanks for using Fix Ya.
Posted on Apr 10, 2009
Hi I will be more than glad to assist you in this concern. First press the power button on the front panel of the receiver for 10secs. once you press it the receiver will turn off and it should turn on by itself, once it turns on by itself you will see attention 015, press the menu button on the upper left of the remote, once you see the menu button press 6, 1, 1 on the remote and it should show on the screen point dish, select on check switch, once u are on the installation summary screen, select on test and it should do a test of 1 of 3 or it depends on your sat orbital location that u have.. once its done, it will show the installation summary screen and you should see sat input 1 & 2 with port1 up to 2 or 3 depends on your sat orbital location, all the trans on the sat 119, 110 or 129 if you have should be ok and green. once you see that all ok, select done on the screen, and it will be back to point dish, select done again, and then cancel all the way out of the menu, it should show on the screen attention 015, let it finish until it download the programming guide, once its done it should show a tv pic. press the dvr button and access your recorded event, it should play the dvr event. if the problem still exist, unplug the power of the dvr from the power outlet for 1 minunte then plug it back again and it should acquire the sat signal and download the programming guide, once it shows a pic. press again the dvr button and access the recorded event. it should play the recorded event, just incase the problem still exist, check what will be the exact error msg, write it down in a piece of paper and please feel free to get in touch or you can call on 1-800-333-3474..in order to for the dish tech support replace the receiver, this is a dvr lost of function.
Posted on Sep 05, 2009
Try unplugging the unit from the electrical outlet for about five minutes- much longer than required- and try it again. If this fails you will need a service technician to resolve the issue. Thanks for using Fix Ya.
Posted on Sep 28, 2009
Hello this is Matthew Gonzales with DISH Network customer service. With a 024 message, the best thing that we can do is hard reset the receiver. To do a hard reset, you simply unplug the receiver from the power outlet it is connected to, leave it unplugged for 20 seconds, then plug it back in. The receiver reboot process takes about 5 minutes. Once the show is back on, try accessing your DVR again, if it is still not working, the receiver will need to be replaced. If this is still a problem, please feel free to email me at email@example.com with your account number so we can get this resolved.
Posted on Dec 23, 2010
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