Question about Lexmark C544dn Laser Printer

1 Answer

What does 200.04 jam error indicate?

Continually throws up that error and barely grabs the paper before saying jammed. tried all types of paper rand documents. restarted pc & printer off overnight with no fix.

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  • Norman  J Weimar Jr
    Norman J Weimar Jr Nov 18, 2015

    Is the lead edge of the paper that leave the draw have any dents indicating it is hitting anything? Is the machine under warranty? do any other trays work? bypass tray work? if you can use a different tray will eliminate parts of the machine. Can you rotate paper different orientation does it work? there might be a mylar (Clear plastic strip that acts as a guide some time they flip when a paper is pulled hard and in the wrong direction, always pull paper in the normal flow of the paper in the machine. use a business card to try a push the mylar back into its normal direction if possible, you could also have a bad sensor and acturator that the paper hits to inform the printer where the paper is in the paper path.

  • Amanda
    Amanda Nov 18, 2015

    The paper is dented when removed, but more-so at the fold of pulling it out. Tried the bypass tray, still getting the jam error. Printer is not under warranty (already contacted lexmark chat help, refused to help without warranty). I don't see any plastic mylar, so maybe that is the issue? Thank you for the assistance! I will look into the sensor & acturator.

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  • Lexmark Master
  • 6,850 Answers

Did you look the jam code up in the operators manual? might try going to the Lexmark web site and look up your model mite have a updated firmware that will fix that problem, also are you using paper that is authorized to be used with that machine? look up the spec in the op manual or web site, check the weight of the paper the paper draw rollers may be dirty clean with a small amount of soap and water.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Posted on Nov 18, 2015

  • Amanda
    Amanda Nov 18, 2015

    I looked up the code. It just states it as a paper jam, and to remove the tray and paper. I am using paper authorized for the machine. I tried standard copy paper, 3 different types of cardstock as well. I checked the rollers (removed the rubber wheels) and they are surprisingly clean. I think whatever the wheels feed into is the issue.

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Posted on Jan 02, 2017

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The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
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  3. Remove the rear access door. Press the handle to the right, and then pull out the door.
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  5. Replace the rear access door.
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  7. Re-load the paper in the In tray. Fanning the paper makes sure that the pages are not stuck together.
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PRINTER ERROR. See manual


May be a paper jam causing it.

Or you have given prior command which is still in the Print.

Try to open the Print Window by :

Start --> setting /Control panel--> Print and Faxes --> the select the printer and open the window

Cancel all document if still there.

After then, go to start -- > Run--> Type --> msconfig
Go to start up Tab --> Uncheck the entries for printer and then restart the computer. It will definetly fix the error.

Have a nice day. Dont forget to vote me.

Regards
Ellin


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